Desktop Support Engineer L1

1 - 7 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for managing and monitoring all installed systems and infrastructure to ensure the highest level of availability. Providing L1 Level support in LAN and Remote support will be a key aspect of your role. You will also be required to offer Software, Hardware, Network Support, and Operating System support. Configuring Microsoft Outlook for users and troubleshooting mail problems, along with tasks such as basic networking, peer-to-peer connections, mapping drives, and data sharing will be part of your daily responsibilities. It is essential to have proven work experience as a Desktop Support Engineer, Technical Support Engineer, or in a similar role. You will be addressing user tickets regarding hardware, software, and networking, as well as installing applications and computer peripherals. Hands-on experience with Windows environments is necessary, along with knowledge of network security practices and anti-virus programs. Excellent problem-solving and multitasking skills, a customer-oriented attitude, and the ability to handle printers and Wi-Fi devices in customer locations are also required. Qualifications: - Experience: 1 - 7 Years - Salary: 2 Lac To 2 Lac 50 Thousand P.A. - Industry: IT Hardware / Technical Support / Telecom Engineering - Qualification: Other Bachelor Degree Key Skills: - Hardware Engineer - Network Engineer - Hardware Faculty - LAN Maintenance - Walk in,

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Capital Placement Services logo
Capital Placement Services

Consumer Services

New York

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