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Desktop Support

0 years

0 Lacs

Posted:20 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Area(s) of responsibility
Roles & Responsibilities - Desktop Support Handling tickets which are required onsite support Responding to client support requests. Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Incident management, change management and problem management Working knowledge and support of SAP, Microsoft, software & hardware and Networking . Knowledge of Networks. Knowledge of AD, DNS, DHCP, Cloud backup.

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Birlasoft
Birlasoft

668 Jobs

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