Posted:1 day ago|
Platform:
Work from Office
Full Time
Provide support to our Customer Service Team by leading coaching sessions, performing live monitoring and mentorship
Answer team members' questions, troubleshoot and support our team members in facilitating communication assistance
Ensure team reports are pulled and reviewed daily
Assist in working to increase productivity and efficiency where applicable
Dedication to colleague support by maintaining composure and positive demeanor during difficult conversations
Support the organization to an evolving workforce with frequent changes
Ability to prioritize work to remain on task and address escalations in real time
Strong written and verbal communication skills with the ability to follow policies and procedures consistently and independently
Chromachemie Laboratory
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