1 - 6 years
0 - 3 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Job Description: We are hiring dynamic and customer-focused individuals for our International Voice Process team. As a Customer Support Executive, you will handle voice-based queries and provide excellent service to international clients. Key Responsibilities: Handle inbound and outbound calls from international customers Resolve customer queries and complaints effectively Ensure customer satisfaction and maintain quality service standards Document all call information as per standard operating procedures Meet performance targets like call quality, resolution time, and customer satisfaction Requirements: Excellent spoken English and communication skills Willingness to work in night shifts or rotational shifts Ability to handle pressure and multitask Basic computer knowledge and typing speed Freshers & experienced candidates are welcome Perks & Benefits: Attractive salary + performance incentives Night shift allowances Transport facility (as applicable) Growth opportunities and professional training
Eteam
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