Posted:1 month ago|
Platform:
On-site
Full Time
Immediate hiring for Customer Support
Work from Office
Location: HSR Layout 6th sector, Bangalore
Male/Female Graduates Preferred
More than 6months experienced candidates preferred
Day shift job
6 Days working & 1 Week off
English & Hindi is required
1. Handle customer queries, complaints, and feedback via phone, email, chat, and social media.
2. Ensure prompt and effective resolution of customer concerns to enhance satisfaction.
3. Coordinate with internal teams such as sales, logistics, and service teams to facilitate smooth order fulfilment and after-sales support.
4. Track and monitor customer interactions, ensuring timely follow-ups and resolution.
5. Maintain accurate records of customer interactions and transactions in CRM tools.
6. Need to get Feedbacks, Reviews and work towards high score in CSAT & NPS
7. Provide product information, warranty details, and guidance on usage and maintenance.
8. Ensure compliance with company policies and service quality standards.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Application Question(s):
Education:
Experience:
Work Location: In person
Speak with the employer
+91 9740706061
Carveout Tech
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