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Posted:4 days ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Company Description

Technotask Business Solutions Pvt Ltd, founded in March 2020, specializes in delivering omnichannel solutions to enhance customer experiences and drive business excellence. From its humble beginnings in Bhopal, the company has expanded to 13 centers across India, Egypt, and the UAE, serving over 20 global clients across 48 Lines of Business (LOBs). Technotask's expertise spans multiple industries including FinTech, Retail, E-Commerce, and more. With a diverse team operating worldwide, the company prides itself on its comprehensive range of services including voice, email, and chat support, among others.

Role Description

This is a full-time, on-site role for a Customer Support Executive located in Bhopal. The Customer Support Executive will handle day-to-day customer support activities including addressing customer inquiries, providing technical support, ensuring customer satisfaction, and delivering online support. Additional responsibilities include troubleshooting, maintaining customer service standards, and ensuring a high-quality customer experience.

Qualifications

  • Skills in Customer Support, Customer Service, and Customer Satisfaction
  • Experience in providing Technical Support and Online Support
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Experience in the technology or customer service industry is a plus
  • Bachelor's degree in any discipline or equivalent experience

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