Customer Support Executive

0 years

1 - 2 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Job Title: Customer Support Executive Location: Vadodara Process: Games Blended, APB Email, APB Voice, Acko
Job Description: We are hiring Customer Support Executives for multiple processes, including Games Blended, APB Email, APB Voice, and Acko. This is an excellent opportunity for both freshers and experienced candidates to kickstart or grow their careers in the customer service domain. Key Responsibilities:
  • Handle customer queries via voice, email, and chat (depending on the process assigned)
  • Provide effective solutions and ensure customer satisfaction
  • Maintain accurate records of customer interactions
  • Work collaboratively with the internal team to resolve issues quickly
  • Meet performance metrics such as response time, resolution time, and customer feedback
Eligibility Criteria:
  • Minimum Qualification: 12th Pass
  • Experience: Fresher or Experienced candidates welcome
  • Skills: Good communication skills in English and Hindi, basic computer knowledge, customer-centric approach
Salary Range: ₹15,000 – ₹21,000 per month (based on experience and process)
Perks & Benefits:
  • On-the-job training
  • Growth and promotion opportunities
  • Incentives based on performance

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