0 - 31 years
0 Lacs
Posted:3 weeks ago|
Platform:
Remote
Full Time
Duties and Responsibilities Answers inquiries by clarifying desired information; researching, locating, and providing information Determines requirements by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities Versant 3 or Svar equivalent Basic Telephone Etiquettes and basic computer skills Ability to write, read and speak English to suit business need Agent should be able to communicate in English, Hindi Regional language proficiency as required Decision Making, numerical ability & logical reasoning Customer Focus and Being Attentive
Conneqt Business Solutions Limited
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