Job Description Customer Support Representative cum Office Assist. Job Profile We are looking for a Customer Support Representative cum Office Assist. (Female) to join our team! She will handle day-to-day tasks, Provide timely response to customer feedback or enquiries. Attend to customers' email and phone enquiries professionally and amicably. Liaise and coordinate between vendors to ensure the Campaign requirements are met. Assist with documentation tasks such as data entry, filing documents, and preparing reports. Your responsibilities will cover both Back office support and direct communication with customers across various platforms. Role & responsibilities: This is a full-time on-site role for a Customer Support Representative cum Office Assistant located in Navrangpura, Ahmedabad. In this role, you will be responsible for the following: · Handle customer inquiries and resolve issues via phone, email, and chat. · Manage office operations, with tasks like data entry, filing, and Maintain accurate records of customer interactions. · Perform general office duties, such as answering phones and responding to emails. · Provide support with scheduling appointments, meetings, and events. · Maintain a positive and professional image of the company. · Collaborate with other teams to ensure seamless customer experience. · Perform other tasks as assigned. Preferred candidate profile/Skills Required: · Bachelor's or Masters Degree preferred. · Freshers and experienced candidates can apply.(Only Female candidates apply) · Strong communication, presentation, and interpersonal skills. · Strong attention to detail and organizational skills. · Strong problem-solving and analytical skills. · Ability to multitask and prioritize tasks as well as in a team environment. · Experience in digital marketing and social media platforms is a plus. · Good working knowledge of Microsoft Word, Excel, PowerPoint and any other relevant software. · Fluency in English and Hindi is required. Fluency in any other regional language is a plus.

Job Profile We are looking for a Customer Support Executive (Female) to join our team! She will handle day-to-day tasks, Provide timely response to customer feedback or enquiries. Attend to customers' email and phone enquiries professionally and amicably. Liaise and coordinate between vendors to ensure the Campaign requirements are met. Assist with documentation tasks such as data entry, filing documents, and preparing reports. Your responsibilities will cover both Back office support and direct communication with customers across various platforms. Role & responsibilities This is a full-time on-site role for a Customer Support Executive located in Navrangpura, Ahmedabad. In this role, you will be responsible for the following: Handle customer inquiries and resolve issues via phone, email, and chat. Manage office operations, with tasks like data entry, filing, and Maintain accurate records of customer interactions. Perform general office duties, such as answering phones and responding to emails. Provide support with scheduling appointments, meetings, and events. Maintain a positive and professional image of the company . Collaborate with other teams to ensure seamless customer experience. Perform other tasks as assigned. Preferred candidate profile Bachelor's or Masters Degree preferred. Freshers and experienced candidates can apply.(Only Female candidates apply) Strong communication, presentation, and interpersonal skills. Strong attention to detail and organizational skills. Strong problem-solving and analytical skills. Ability to multitask and prioritize tasks as well as in a team environment. Experience in digital marketing and social media platforms is a plus. Good working knowledge of Microsoft Word, Excel, PowerPoint and any other relevant software. Basic in English and Fluency in Hindi is required. Fluency in any other regional language is a plus.

Job Profile : A Quality Control Officer is a professional who is Responsible for the Raw materials. in process and finished product and also stablility samples analysis and had knowledge of handling instruments like HPLC , UV-visible spectrophotometer , Dissolution Apparatus, pH meter , viscometer , KF, Polarimeter , Refractometer, Friabilator, D.T. Apparatus etc. Roles & Responsibilities: Responsible for inprocess and finished product analysis and also analysis of stability samples. Handling instrument like HPLC, UV-visible spectrophotometer, Dissolution Apparatus, pH meter, KF, Polarimeter, Refractometer, Friabilator, D.T. Apparatus etc. Analysis of finished product, stability product and raw material. Preparation of SOP for related to instrument and system. Preparation of protocol, worksheet for raw material and finish product. Documentation Validation protocol, Validation report, STP preparation. Performing sample based check, monitor transactions & provide feedback on quality. Sampling of Raw material, entry, packaging and labeling. Supporting completion of audit checklist in advance for all internal/ external audits. Assisting company's external auditors for preparation of documentation for control weakness/ error remediation. Standardization and Calibration of Instruments. Water analysis. Perform other duties as assigned. Candidate Profile / Skill required : Knowledge of GMP & GLP,ICH guidelines. Working knowledge of Analytical Method development and validation. Handling of instruments like HPLC/Spectrophotometer etc. In-depth understanding of company standards Up-to-date knowledge of federal and industry standards and best practices Basic computer and math skills to calibrate and measure specifications A keen eye for detail Good verbal and written Communication skills Proficiency in Microsoft Office Knowledge of pharmasuite/pharmacloud software. Required Qualifications : M.SC.,B.Pharm,M.Pharm A minimum of 1-2 years related experience in QC pharmaceutical manufacturing company.