Customer Support Associate || Voice Process || Walk-In Interview

INTERNATIONAL BPO JOBS | NAVI MUMBAI | KOLKATA | WALK IN INTERVIEW | WORK FROM OFFICE | NO CHARGES | NO SALES | NO TARGET | IMMEDIATE JOINING

Hello Jobseekers!!

Greetings From ShiningStars ITPL

"Ready to make a real impact on customers worldwide? We're looking for enthusiastic and empathetic individuals, from freshers to seasoned professionals, to join the customer care center."

1. Location:

   Navi Mumbai - Mindspace, Airoli and Kolkata - Salt Lake
2. Cab Facility Available Subject to Hiring Zone.

3. Qualification:

   Any HSC passed can apply.

4. Age Limit:

   Max. 30

5. Domain:

   Customer Support - Voice Process

6. Immediate Joiners Preferred.

Skills Required:

• Good command over English and Hindi speaking.
• Ability to remain calm with customers and understand their feelings.
• A logical approach to understanding issues and a willingness to find solutions.
• Candidates from Technical and Hotel Management background are not eligible.

Roles and Responsibilities:

• Responding to inquiries, providing information, and resolving issues.
• Addressing concerns, managing complaints, and aiming for positive outcomes.
• Fostering trust and loyalty through helpful and positive interactions.
• Documenting interactions and collecting feedback for service improvement.
• Escalate problems to senior staff or specialized departments when required to ensure they're resolved effectively.
• Working effectively with other team members and departments to ensure seamless customer support.

1. Shifts:

   24*7

2. Working Days:

   5

3. Week Off:

   2 Rotational

Salary:

• Navi Mumbai - Mindspace Airoli -

  Max. 3.30 LPA (Subject to communication skills)

• Kolkata - Salt Lake -

  Up to 3 LPA (Subject to communication skills)

9569433682 - Indrajeet

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