Customer Support Associate || Voice Process || Walk-In Interview

0 - 4 years

3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

INTERNATIONAL BPO JOBS | NAVI MUMBAI | KOLKATA | WALK IN INTERVIEW | WORK FROM OFFICE | NO CHARGES | NO SALES | NO TARGET | IMMEDIATE JOINING

Hello Jobseekers!!

Greetings From ShiningStars ITPL

"Ready to make a real impact on customers worldwide? We're looking for enthusiastic and empathetic individuals, from freshers to seasoned professionals, to join the customer care center."

  1. Location:

    Navi Mumbai - Mindspace, Airoli and Kolkata - Salt Lake
  2. Cab Facility Available Subject to Hiring Zone.
  3. Qualification:

    Any HSC passed can apply.
  4. Age Limit:

    Max. 30
  5. Domain:

    Customer Support - Voice Process
  6. Immediate Joiners Preferred.

Skills Required:

  • Good command over English and Hindi speaking.
  • Ability to remain calm with customers and understand their feelings.
  • A logical approach to understanding issues and a willingness to find solutions.
  • Candidates from Technical and Hotel Management background are not eligible.

Roles and Responsibilities:

  • Responding to inquiries, providing information, and resolving issues.
  • Addressing concerns, managing complaints, and aiming for positive outcomes.
  • Fostering trust and loyalty through helpful and positive interactions.
  • Documenting interactions and collecting feedback for service improvement.
  • Escalate problems to senior staff or specialized departments when required to ensure they're resolved effectively.
  • Working effectively with other team members and departments to ensure seamless customer support.

  1. Shifts:

    24*7
  2. Working Days:

    5
  3. Week Off:

    2 Rotational

Salary:

  • Navi Mumbai - Mindspace Airoli -

    Max. 3.30 LPA (Subject to communication skills)
  • Kolkata - Salt Lake -

    Up to 3 LPA (Subject to communication skills)

9569433682 - Indrajeet

Please share this job with your friends/colleagues/any job seeker, so that you can be a helping hand for someone who is/are looking for a job or job change.

https://rb.gy/elrvxh

#jobs #career #employment #vacancy #naukri #fresher #experience #bpo #mnc #companyjobs #ushealthcare #jobsearch #walkin #5daysworking

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