Customer Support Associate

Job description

We are hiring Customer Support Associates to handle customer queries and provide effective resolutions through voice or non-voice channels. The ideal candidate should be customer-focused, with good communication skills and a willingness to learn.

Eligibility Criteria:

• Education: Undergraduate or Graduate (any stream)
• Experience: Freshers and experienced candidates are welcome
• Communication: Good spoken and written skills in English and Hindi
• Basic computer knowledge preferred

Key Responsibilities:

• Interact with customers to resolve queries professionally
• Maintain accurate customer records in internal systems
• Adhere to quality standards and meet service targets
• Collaborate with team members to ensure excellent service delivery

Additional Information:

• Work Mode: In-office role
• Working Days: 6 days/week | 1 weekly off
• Training will be provided

How to Apply:

Submit your updated resume through Indeed. Shortlisted candidates will be contacted for further rounds.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• Undergraduate and Graduate both can Apply.

Language:

• English And Hindi (Required)

Location:

• Gurgaon District, Haryana (Required)

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

• Day shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• UK shift

Supplemental Pay:

• Performance bonus

Language:

• English (Required)

Location:

• Gurgaon District, Haryana (Required)

Work Location: In person