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11 Job openings at Whitefire Diamonds
Customer Service Officer

T Nagar, Chennai, Tamil Nadu

1 - 3 years

INR 0.15 - 0.2 Lacs P.A.

On-site

Full Time

We are seeking a motivated and detail-oriented Customer Support Executive to join our team. The ideal candidate will be the first point of contact for customers, providing information, resolving queries, and ensuring a seamless and satisfying client experience. You will work closely with internal teams including sales, logistics, and production to ensure timely and effective customer support. Key Responsibilities: Handle customer inquiries via phone, email, WhatsApp, and social media. Provide product information, pricing, order updates, and after-sales support. Coordinate with internal departments to ensure order accuracy, timely delivery, and issue resolution. Maintain records of customer interactions and transactions in CRM systems. Follow up with clients post-purchase to ensure satisfaction and gather feedback. Support the sales team with documentation, quotations, and client communications. Handle returns, complaints, and special requests with a solution-oriented approach. Maintain a high level of professionalism and empathy while dealing with luxury clientele. Requirements: Bachelor’s degree in Business Administration, Communication, or a related field. 1-3 years of experience in customer support, preferably in luxury goods or retail. Excellent communication skills in English and [add regional language, e.g., Hindi, Gujarati]. Strong interpersonal and problem-solving skills. Proficiency in MS Office and CRM systems (e.g., Zoho, Salesforce). Ability to handle multiple tasks and remain calm under pressure. Attention to detail and a customer-first attitude. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person

Customer Service Officer

India

1 - 3 years

INR 0.15 - 0.2 Lacs P.A.

On-site

Full Time

We are seeking a motivated and detail-oriented Customer Support Executive to join our team. The ideal candidate will be the first point of contact for customers, providing information, resolving queries, and ensuring a seamless and satisfying client experience. You will work closely with internal teams including sales, logistics, and production to ensure timely and effective customer support. Key Responsibilities: Handle customer inquiries via phone, email, WhatsApp, and social media. Provide product information, pricing, order updates, and after-sales support. Coordinate with internal departments to ensure order accuracy, timely delivery, and issue resolution. Maintain records of customer interactions and transactions in CRM systems. Follow up with clients post-purchase to ensure satisfaction and gather feedback. Support the sales team with documentation, quotations, and client communications. Handle returns, complaints, and special requests with a solution-oriented approach. Maintain a high level of professionalism and empathy while dealing with luxury clientele. Requirements: Bachelor’s degree in Business Administration, Communication, or a related field. 1-3 years of experience in customer support, preferably in luxury goods or retail. Excellent communication skills in English and [add regional language, e.g., Hindi, Gujarati]. Strong interpersonal and problem-solving skills. Proficiency in MS Office and CRM systems (e.g., Zoho, Salesforce). Ability to handle multiple tasks and remain calm under pressure. Attention to detail and a customer-first attitude. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person

Public Relations Officer

T Nagar, Chennai, Tamil Nadu

2 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

EF IF Diamond Jewellery is a premium fine jewellery brand dedicated to timeless elegance and uncompromising quality. Known for our exceptional EF color and IF clarity diamonds, we craft jewellery that blends tradition with modern aesthetics. As we grow our presence, we seek a passionate and polished Public Relations Officer to elevate our brand through strategic communication and media relations. Role Summary: As the Public Relations Officer, you will be the face of the brand to the media, influencers, and public. Your role is to craft a strong brand narrative, manage external communications, build media relationships, and ensure consistent representation of EF IF Diamond Jewellery across all PR channels. Key Responsibilities: Media Relations: Build and nurture relationships with lifestyle, fashion, and luxury media outlets. Pitch and secure high-quality media coverage in print, digital, and broadcast channels. Maintain a database of key media contacts and track coverage. Press Communications: Draft and distribute press releases, media kits, and brand announcements. Coordinate media interviews, press events, and product placements. Monitor and respond to press inquiries in a timely and brand-appropriate manner. Influencer & Celebrity Engagement: Collaborate with stylists, celebrities, and influencers for jewellery placements. Curate and manage gifting strategies and brand collaborations. Track ROI on influencer campaigns and placements. Event & Brand Activation Support: Support in planning and executing media-facing events, launches, and exhibitions. Oversee press attendance and coverage of brand events. Crisis Communication: Assist in managing brand reputation during crises. Prepare holding statements and manage sensitive communication with guidance from senior leadership. Internal Coordination: Collaborate with marketing, social media, and design teams to ensure aligned brand messaging. Share media coverage reports and PR performance analytics with stakeholders. Key Requirements: Bachelor's or Master’s in PR, Communications, Journalism, or related field. 0–2years of PR experience, ideally in the luxury, fashion, or jewellery space. Strong network of media contacts in fashion/lifestyle domains. Excellent writing, communication, and presentation skills. Confident, articulate, and poised in high-profile and press-facing scenarios. Ability to manage multiple priorities in a fast-paced luxury brand environment. Knowledge of jewellery trends, luxury consumer behavior, and influencer marketing is a plus. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Public Relations Officer

India

0 - 2 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

EF IF Diamond Jewellery is a premium fine jewellery brand dedicated to timeless elegance and uncompromising quality. Known for our exceptional EF color and IF clarity diamonds, we craft jewellery that blends tradition with modern aesthetics. As we grow our presence, we seek a passionate and polished Public Relations Officer to elevate our brand through strategic communication and media relations. Role Summary: As the Public Relations Officer, you will be the face of the brand to the media, influencers, and public. Your role is to craft a strong brand narrative, manage external communications, build media relationships, and ensure consistent representation of EF IF Diamond Jewellery across all PR channels. Key Responsibilities: Media Relations: Build and nurture relationships with lifestyle, fashion, and luxury media outlets. Pitch and secure high-quality media coverage in print, digital, and broadcast channels. Maintain a database of key media contacts and track coverage. Press Communications: Draft and distribute press releases, media kits, and brand announcements. Coordinate media interviews, press events, and product placements. Monitor and respond to press inquiries in a timely and brand-appropriate manner. Influencer & Celebrity Engagement: Collaborate with stylists, celebrities, and influencers for jewellery placements. Curate and manage gifting strategies and brand collaborations. Track ROI on influencer campaigns and placements. Event & Brand Activation Support: Support in planning and executing media-facing events, launches, and exhibitions. Oversee press attendance and coverage of brand events. Crisis Communication: Assist in managing brand reputation during crises. Prepare holding statements and manage sensitive communication with guidance from senior leadership. Internal Coordination: Collaborate with marketing, social media, and design teams to ensure aligned brand messaging. Share media coverage reports and PR performance analytics with stakeholders. Key Requirements: Bachelor's or Master’s in PR, Communications, Journalism, or related field. 0–2years of PR experience, ideally in the luxury, fashion, or jewellery space. Strong network of media contacts in fashion/lifestyle domains. Excellent writing, communication, and presentation skills. Confident, articulate, and poised in high-profile and press-facing scenarios. Ability to manage multiple priorities in a fast-paced luxury brand environment. Knowledge of jewellery trends, luxury consumer behavior, and influencer marketing is a plus. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Customer Support Associate

T Nagar, Chennai, Tamil Nadu

0 years

INR 1.44 - 3.0 Lacs P.A.

On-site

Full Time

Customer Support Associate

India

1 years

INR 1.44 - 3.0 Lacs P.A.

On-site

Full Time

EF IF Diamonds is a premium jewelry brand known for its exceptional quality, craftsmanship, and customer service. We are committed to delivering an unmatched experience to our clientele and are looking for dedicated professionals to be part of our growing team. Role Overview: We are seeking a passionate and customer-focused individual to join our team as a Customer Support Associate . You will be the first point of contact for our customers and play a key role in enhancing customer satisfaction and loyalty. Key Responsibilities: Handle customer inquiries via phone, email, chat, and in-store support. Resolve customer concerns effectively and professionally. Maintain accurate records of customer interactions and transactions. Provide detailed product information and assist customers in making informed purchasing decisions. Coordinate with internal teams (sales, logistics, design) to ensure timely resolutions and deliveries. Follow up with customers to ensure satisfaction and collect feedback. Maintain a positive, empathetic, and professional attitude at all times. Requirements: Minimum 1 year of experience in customer service (preferably in luxury retail, jewelry, or e-commerce). Excellent communication skills in English. Knowledge of other regional languages is a plus. Strong problem-solving skills and attention to detail. Proficiency with basic computer applications (CRM tools, MS Office). Ability to remain calm under pressure and handle difficult customers with patience. A team player with a customer-first attitude. Perks & Benefits: Competitive salary and performance incentives Employee discounts on jewelry Training and growth opportunities within the organization Supportive and inclusive work environment Job Type: Full-time Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9514969666

Photographer

T Nagar, Chennai, Tamil Nadu

0 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

Job Description: We are seeking a creative and skilled Photographer to capture high-quality images for various purposes including events, portraits, products, and marketing campaigns. The ideal candidate should have a strong portfolio, proficiency with camera equipment and editing software, and an eye for visual storytelling. Key Responsibilities: Capture and edit high-resolution photos Collaborate with clients or creative teams to understand project goals Set up lighting and equipment for shoots Maintain and manage photography gear Requirements: Proven experience as a photographer Proficiency in Adobe Photoshop/Lightroom or similar tools Strong portfolio showcasing diverse photography styles Attention to detail and creativity Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person

Photographer

India

0 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

Job Description: We are seeking a creative and skilled Photographer to capture high-quality images for various purposes including events, portraits, products, and marketing campaigns. The ideal candidate should have a strong portfolio, proficiency with camera equipment and editing software, and an eye for visual storytelling. Key Responsibilities: Capture and edit high-resolution photos Collaborate with clients or creative teams to understand project goals Set up lighting and equipment for shoots Maintain and manage photography gear Requirements: Proven experience as a photographer Proficiency in Adobe Photoshop/Lightroom or similar tools Strong portfolio showcasing diverse photography styles Attention to detail and creativity Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person

Jewelry Designer

T Nagar, Chennai, Tamil Nadu

0 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

We are seeking a creative and detail-oriented Jewellery Designer to join our team. The ideal candidate will be responsible for conceptualizing, sketching, and developing innovative and marketable jewellery collections that align with our brand aesthetics and customer expectations. Strong knowledge of design trends, materials, and production processes is essential. Key Responsibilities: Create original and trend-forward jewellery designs for [gold, silver, diamond, gemstone, costume, etc.] collections. Develop hand-drawn and/or CAD (Computer-Aided Design) sketches and 3D models. Collaborate with merchandising, production, and marketing teams to ensure design feasibility and alignment with business goals. Source and select materials including metals, stones, and other components. Work closely with artisans, gem setters, and manufacturers to bring designs to life. Modify existing designs based on customer feedback or production feasibility. Stay updated with global jewellery trends, customer preferences, and competitor offerings. Ensure quality control and consistency across all design outputs. Required Skills & Qualifications: Bachelor's degree or diploma in Jewellery Design, Fine Arts, or related field. Proficiency in design tools like Rhino, Matrix, CorelDRAW, Adobe Illustrator, Photoshop , etc. Strong drawing and visualization skills—both hand-sketching and digital. Excellent understanding of gemstones, metals, settings, and production techniques. Eye for detail, creativity, and craftsmanship. Strong communication and collaboration skills. Knowledge of jewellery manufacturing processes is a plus. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person

Product Photographer

T Nagar, Chennai, Tamil Nadu

0 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

We are seeking a talented and detail-oriented Product Photographer to join our creative team. You will be responsible for shooting high-quality images of diamond jewelry for our website, social media platforms, print materials, and marketing campaigns. The ideal candidate will have a keen eye for lighting, composition, and detail, especially when capturing reflective surfaces like diamonds and precious metals. Key Responsibilities: Photograph jewelry products for e-commerce listings, catalogs, advertisements, and social media. Execute consistent lighting, styling, and post-processing to highlight the product features and maintain brand aesthetics. Collaborate with the design, marketing, and e-commerce teams to plan and execute creative shoots (both product and lifestyle). Retouch and edit photographs using tools like Adobe Photoshop and Lightroom to ensure high-resolution, color-accurate images. Organize and maintain digital asset libraries and back up photos regularly. Stay updated on photography trends, especially in jewelry and luxury products. Maintain photography equipment and studio setup. Requirements: Proven experience as a product photographer, preferably in jewelry or luxury goods. Strong portfolio showcasing jewelry/product photography. Proficiency in using DSLR/mirrorless cameras, lighting setups, and post-production tools (Photoshop, Lightroom, etc.). Understanding of the challenges of photographing reflective materials (e.g., diamonds, gold, platinum). Detail-oriented, with excellent color accuracy and styling sense. Ability to work in a fast-paced environment and meet deadlines. Knowledge of video shooting/editing is a plus. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Backend Executive

T Nagar, Chennai, Tamil Nadu

0 years

INR 1.56 - 2.16 Lacs P.A.

On-site

Full Time

Whitefire Diamonds India is a trusted name in high-quality diamond jewellery, known for precision, craftsmanship, and elegant design. As part of our growth, we are looking to onboard detail-oriented individuals to join our QC (Quality Control) team. Role Summary This role is ideal for freshers interested in working behind the scenes in the diamond jewellery industry. The selected candidate will assist in checking the quality of finished diamond jewellery pieces before they are dispatched or sent to clients/stores. Key Responsibilities Inspect finished diamond jewellery pieces for quality, craftsmanship, and stone setting accuracy Check for defects, damage, or inconsistency in product standards Match items against order specifications and internal QC checklists Work closely with production and dispatch teams to ensure quality output Maintain QC records and assist in preparing reports Handle jewellery pieces with care and attention to detail Follow safety and handling protocols in the QC process Candidate Profile Freshers with keen observation skills and attention to detail Basic understanding or interest in jewellery or luxury products Minimum qualification: HSC / Diploma / Any Bachelor's degree Willingness to learn and grow in a hands-on environment Patience, integrity, and commitment to quality standards Language: Basic communication in English or Tamil Prior internship or training in jewellery (if any) is an added advantage Work Location T Nagar, Chennai (Walkable from major bus and train connections) Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person

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