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PLACEMENT SOON
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Customer Support Associate

Customer Support Associate

PLACEMENT SOON

1 years

0 Lacs

Raipur

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

support resolve crm compliance communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities:- Answer incoming calls and respond to customer queries in a timely and courteous manner. Make outbound calls to customers for feedback, verification. Resolve customer issues efficiently, escalating complex problems to the appropriate department when needed. Maintain accurate records of customer interactions using CRM tools. Meet individual and team performance targets such as call handling time, customer satisfaction scores, and quality benchmarks. Stay up-to-date with company products, services, and policies. Adhere to call center scripts, compliance standards, and internal guidelines. Preference:-Male/Female(Tamil and Malayalam) Qualification:-· Any Graduate Skill:-Strong phone and verbal communication skills Experience:-1 Year Salary:-12000 - 15,000(PM) Location:-Raipur Contact:-62654 61898 Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 6265461898

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Customer Support Associate