Customer Success Engineer

Opsera

2 - 4 years

3 - 7 Lacs

Chennai

Posted:6 hours ago| Platform:

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Skills Required

project management program management product development life cycle software product development gd software development business analysis autocad product management delivery management stakeholder management agile requirement analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Customer Success Engineer to join our team at Opsera Inc. The ideal candidate will have 2-4 years of experience in the field.

Roles and Responsibility

Collaborate with cross-functional teams to identify and prioritize customer needs.
Develop and implement effective solutions to meet customer requirements.
Build strong relationships with customers through excellent communication and problem-solving skills.
Analyze customer feedback and provide insights to improve product development.
Identify upsell and cross-sell opportunities to increase revenue growth.
Work closely with the sales team to ensure seamless handover of customer information.

Job Requirements

Bachelor's degree in Computer Science, Engineering, or a related field.
Proven experience as a Customer Success Engineer or similar role.
Strong understanding of software product development life cycles.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong analytical and organizational skills with attention to detail.

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