Customer Service Sales Specialist

Company Description SKAPS Industries is a globally recognized manufacturer and supplier of Geosynthetic products and Fiberglass fabric with a market presence in over 60 countries. Our focus is on supplying quality products for civil, environmental, and industrial applications. Customer satisfaction is a top priority for us, and we ensure it by providing excellent customer service. Role Description This is a full-time on-site role located in Ahmedabad for a Customer Service Sales Specialist at SKAPS Industries. The role involves daily tasks related to customer support, ensuring customer satisfaction, maintaining phone etiquette, enhancing overall customer service, and providing a positive customer experience. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Customer Experience Phone Etiquette Excellent communication and interpersonal skills Ability to handle challenging situations professionally Prior experience in a customer service role preferred Knowledge of geosynthetic products and fiberglass fabric is a plus Bachelor's degree in Business Administration or related field Show more Show less