63967 Customer Service Jobs

Airawat Research Foundation is looking for Operations Executive - Airawat Research Foundation to join our dynamic team and embark on a rewarding career journey An Operations Executive is responsible for overseeing the day-to-day operations of a company or organization and ensuring that all operational activities are running smoothly and efficiently Responsibilities:1 Oversee the day-to-day operations of the company or organization 2 Monitor and evaluate the performance of operational processes and systems 3 Identify and resolve operational problems and inefficiencies 4 Stay up-to-date with industry trends and advancements in operations management 5 Continuously assess and improve operational processes and systems to ensure they meet business requirements Requirements:1 Experience in operations management 2 Strong leadership and management skills 3 Excellent organizational and problem-solving skills 4 Strong analytical skills and the ability to make data-driven decisions 5 Excellent communication and interpersonal skills 6 Proficiency in Microsoft Office and other relevant software

AVTAAR ELECTRIC HUB PRIVATE LIMITED is looking for Support Staff to join our dynamic team and embark on a rewarding career journeyAs a Support Staff member, you will play a crucial role in providing assistance and support to various departments within the organization. This position involves a range of administrative and operational tasks to ensure the smooth functioning of daily operations.Key Responsibilities:Administrative Support:Assist in handling routine administrative tasks, including data entry, filing, and document management.Manage phone calls, emails, and correspondence on behalf of the department.Facility Management:Oversee the organization and cleanliness of workspaces, break areas, and common facilities.Coordinate with maintenance staff for repairs and maintenance needs.Logistics and Coordination:Assist in scheduling appointments, meetings, and events.Coordinate logistics for internal and external meetings, including room setup and audiovisual equipment.Supplies Management:Monitor and replenish office supplies as needed.Keep track of inventory levels and place orders when necessary.Customer Service:Provide basic customer service and support to internal and external stakeholders.Respond to inquiries and direct them to the appropriate department or personnel.Data Entry and Record Keeping:Accurately enter data into relevant databases or systems.Maintain and update records as needed.Collaboration with Teams:Collaborate with other departments and team members to facilitate efficient communication and workflow.Assist in special projects or tasks as assigned.Health and Safety Compliance:Ensure compliance with health and safety guidelines within the workspace.Report any safety concerns or incidents to the appropriate personnel.

TaskUs is looking for Teammate to join our dynamic team and embark on a rewarding career journeyCommunication: Effective communication with team members to share information, provide updates, and address issues.Task Execution: Completing assigned tasks and responsibilities within the team or project.Problem Solving: Contributing to problem-solving efforts and providing input on solutions.Support: Providing support to other team members when needed and offering assistance.Project Contributions: Making contributions to project or team deliverables, such as reports, presentations, or other work products.Adaptability: Being adaptable and open to change or adjustments in team strategies or project plans.Task Coordination: Coordinating efforts with team members to ensure tasks are executed efficiently.Feedback: Offering constructive feedback to help improve team processes and outcomes.Accountability: Taking responsibility for individual tasks and actions within the team.Learning and Development: Continuously improving skills and knowledge relevant to the team's objectives.

KPMG India is looking for Assistant Manager - Java Backend Assistant Manager - Java Backend to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Kalliope Consulting is looking for Office Executive / Tellecaller to join our dynamic team and embark on a rewarding career journeyTellecaller is responsible for various tasks including planning, execution, and management of related duties. They should possess relevant skills and experience to excel in this role. Duties include teamwork, problem-solving, and achieving organizational goals. Candidates must have strong communication and technical abilities. Responsibilities include project management, strategy execution, and performance optimization. (More details as per role requirements.)

Premier Housing and Properties is looking for Female Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

Reliance Mutual Fund Pvt Ltd is looking for Branch Manager to join our dynamic team and embark on a rewarding career journey Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branchs personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journeyRecruit, train, and mentor insurance agents and agencies to promote the products and services.Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention.Monitor sales performance and analyze market trends to identify opportunities for growth.Provide guidance and support to agents to help them achieve their sales goals.Ensure compliance with all regulatory requirements and company policies and procedures.Collaborate with internal teams to ensure timely and successful delivery of products and services.Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner.Prepare and deliver presentations to agents and prospects.Maintain accurate records of all sales activities and customer interactions.Strong communication and interpersonal skills.Strong analytical and problem-solving skills.

He should have a knowledge to drive numbers and productivity of the portfolio , He should have experience to make reports for day to day activities He should be responsible for the Agency Audits , Proper dexterity with Quality team to under stand their identified errors of External vendors towards Audit perspective

Make daily calls to CLX eligible customers to convince them to apply for the product. Collect all application details from customers over phone and input them into Homer for evaluation. Notify customers of result of their application and in the case of approval, direct the customer to a CLX POS for signing. Responsible to handle inbound calls from dedicated CLX number or CLX calls transferred from general help-line. Proactively follow up with customers where necessary to persuade them to apply, collect all application details and to sign the contract at POS (the same Specialist will be guiding the same customer through the whole process). Update all information in Genesis and Homer as per the conversation with customer. Share sales techniques and knowledge with the TL and fellow specialist to drive overall performance of the team.

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description 1. Exposure in Land Litigation and TSR Review. 2. Experience in drafting and reviewing land agreements like lease deed, Sale Deeds and other agreements related to land. 3. Experience in handling land related litigation. 4. To stay updated with state land law, property laws and locals including knowledge of land revenue act, stamp act, registration act etc. 5. Deal with all legal issues relating to conversion of agricultural land, mutation, stamp duty, registration of documents, review of TSR, drafting of MoU, agreement to sale, conveyance deed, crop compensation agreement, power of Attorney and other agreements related to land. 6. Assist and advice land team towards obtaining permission from all government and regulatory and authorities for acquisition of land and transfer of land in favour of the Company. 7. Deal with and advice internal departments for various land development activities and project execution. 8. Liaison with external lawyers, drafting and preparing case briefs, Notices and replies to notice. 9. Well versed with the procedural laws, partition suits etc. 10. Maintaining Legal MIS. Such other works as may be assigned from time to time. OPEN TO TRAVEL.

Job Title: Store Manager Department: Store Operations Location: Mumbai Education: Post Graduation/Graduation Experience: 4 to 10 years in retail management Job Description: Looking for a dynamic and experienced Store Manager to oversee all aspects of store operations at our premium fashion retail outlet in Mumbai. The Store Manager will be responsible for driving sales, maintaining high presentation standards, ensuring profitability, and enhancing customer satisfaction across all product categories in the store. Key Responsibilities: Manage day-to-day operations of the store, including sales, inventory, and team management. Develop strategies to achieve sales targets and profitability goals. Ensure excellent customer service by maintaining high standards of product presentation and store cleanliness. Monitor and analyze sales performance metrics to optimize profitability. Recruit, train, and motivate store staff to deliver exceptional customer experiences. Implement promotional activities and manage merchandising to maximize sales potential. Handle customer queries and complaints effectively to ensure customer satisfaction. Collaborate with regional and corporate teams to align store objectives with overall company goals. Skills Required: Ability to work under pressure and meet deadlines. Strong customer-centric approach with a passion for delivering exceptional service. Excellent communication and interpersonal skills. Demonstrated commitment to excellence and high standards. Proven leadership and team management capabilities. Education and Experience: Post Graduation or Graduation in any discipline. Minimum 4 to 10 years of experience in retail management, preferably in the fashion industry.

0- 2 year experience as a telesales representative or another sales/customer service role Proven track record of successfully meeting sales quota, preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about existing company services, and work in a flexible mode Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Any Bachelor's degree

Neoretina is looking for Front Desk Associate / Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

Envirocoats is looking for R&D Chemist (Powder Coatings) to join our dynamic team and embark on a rewarding career journeyDispense prescription medications and other health-related products to customers.Maintain accurate and complete records of customer transactions and medications dispensed.Ensure that medications are stored and dispensed in compliance with all applicable laws and regulations.Excellent customer service skills.Good organizational and communication skills.

BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call Manju 9342679949 for more info NO PLACEMENT CHARGES Thanks, Manju 9342679949

Role & responsibilities As a Customer Service Representative , youll be the face of our company, supporting users with queries and guiding them through our software. You will also contribute to our growth by generating leads and supporting basic sales activities. This is a great opportunity for freshers looking to build a career in customer service, support, or sales. Core Responsibilities: Customer Support: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensuring a positive experience. Log customer concerns and follow up until resolved. Lead Generation: Identify and qualify sales opportunities during support interactions, and reach out to potential users to introduce the software. Sales Assistance: Explain product features, pricing, and benefits to interested customers Preferred candidate profile Graduate Freshers or candidates with up to 4 year of experience in Customer Support. Strong communication skills in English and Hindi. Proficiency in the local language is a plus Friendly, proactive, and customer-first attitude. Basic computer knowledge and willingness to learn software tools.

Job Summary We are seeking a dedicated professional for the role of TL-Performing Servicing with 6 to 8 years of experience. The ideal candidate will have expertise in MS Excel and a background in mortgage-related domains such as foreclosure claim file servicing and escrow administration. This role requires working from the office during night shifts with no travel obligations. Responsibilities The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He she will report to the Team Manager Delivery Manager Operations who will be the first point of contact for any issues questions or concerns. Key Result Areas KRAs Leadership The Team Leader is expected to actively lead and motivate the team for whom he she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues including potential issues within the team and appropriately resolve escalate the same. The Team Leader should be aware of the strengths and weaknesses of his her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic lareta proctor or assurant activities Understood Tax amount reporting pre boarding loans comprehension of HUD and Initial escrow statement working in Escrow set up Analysis and Cancellations. Knowledge of mobile homes good to have Mortgage Insurance cancellations Hazard Insurance Must have knowledge on loss drafts flood zones hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis by ensuring all service level agreements are met in terms of quality productivity and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of members needs staffing issues technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork The Team Leader is expected to create and maintain an environment that fosters teamwork in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member focusing on the performance rather than the personality of the individual in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification Graduate 6 plus years of experience in U.S Mortgage Servicing Default Servicing Escrow Good understanding of U.S. Mortgage Banking Loan Servicing cycle Minimum of two years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Certifications Required Microsoft Office Specialist: Excel Certification

Position Summary: We are looking for a motivated and target-oriented Telecaller to join TWC The Wisdom Club. The candidate will be responsible for reaching out to potential customers, explaining our services, resolving queries, generating and managing leads, and ensuring follow-up to convert leads into sales. Strong communication and convincing skills are essential. Key Responsibilities: Contact potential customers and clearly explain the services offered by TWC. Address and resolve any customer queries related to our services. Maintain and update a database of potential customers for ongoing outreach. Persuade customers to visit the centre to facilitate service conversion. Meet and interact with visitors, explaining services in detail. Follow up regularly with customers to close sales leads. Generate additional leads from existing customers through referrals. Collect feedback from customers to enhance service quality. Requirements: Minimum 3 years experience in outbound sales or telecalling, preferably dealing with international clients. Strong target-oriented mindset with consistent track record. Exceptional oral and written communication skills. Proficient in MS Office applications. Demonstrates ownership and accountability in work. Excellent persuasion and convincing skills. Preferably a science graduate.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 7-10 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficient workflow and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify trends and areas for improvement. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of professionals to achieve their goals. Job Requirements Strong understanding of IT Services & Consulting principles and practices. Excellent leadership and management skills, with the ability to motivate teams. Proven track record of implementing process improvements and achieving business objectives. Strong analytical and problem-solving skills, with attention to detail. Ability to work in a fast-paced environment and adapt to changing priorities. Strong communication and interpersonal skills, with the ability to build relationships with stakeholders.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd., with 6-9 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficient workflow and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to achieve business objectives. Analyze data and metrics to identify trends and areas for improvement. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve exceptional results. Job Requirements Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement initiatives. Strong problem-solving and conflict resolution skills. Familiarity with industry-specific regulations and standards.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 7-10 years of experience in the IT Services & Consulting industry, with expertise in process management and improvement. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify areas for improvement. Analyze data and metrics to inform business decisions and drive growth. Implement and maintain quality control measures to ensure high standards. Lead and motivate teams to achieve exceptional results and performance. Job Requirements Strong understanding of process management principles and practices. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement methodologies. Strong problem-solving and critical thinking skills. Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the team to ensure efficient workflow and productivity. Develop and implement process improvements to increase efficiency and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive continuous improvement. Lead and motivate team members to achieve their full potential and contribute to organizational goals. Ensure compliance with company policies and procedures. Job Requirements Proven experience in process management, preferably in IT Services & Consulting. Strong understanding of process improvement methodologies and tools. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with project management tools and software. Strong attention to detail and ability to multitask.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement methodologies and tools. Strong attention to detail and ability to prioritize tasks effectively.

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the team to ensure efficient workflow and productivity. Develop and implement process improvements to increase efficiency and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive continuous improvement. Lead and motivate team members to achieve their goals and objectives. Ensure compliance with company policies and procedures. Job Requirements Proven experience in process management and leadership within the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent communication, interpersonal, and problem-solving skills. Ability to analyze complex data sets and make informed decisions. Experience with process improvement tools and techniques. Strong leadership and motivational skills to lead high-performing teams.