Customer Service Executive

0 - 5 years

2 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

voice-based customer service job

BPO and customer service industry

Please share resume at 9748011777 (HR Malhar Ghoshal)

What You Will Do (Roles & Responsibilities)

  • Talk to customers on

    inbound phone calls

    (they will call you)
  • Listen to their issues and help solve their problems
  • Share information about telecom services
  • Suggest new services if helpful to the customer
  • Keep call details updated in the system (CRM)
  • Follow basic call center rules and scripts
  • Meet daily targets for call quality and handling time

Who Can Apply (Candidate Requirements)

  • Good spoken English

    is a must
  • Freshers can apply

    (no experience needed)
  • If you have worked in a call center before, thats a plus
  • Must be okay with

    rotational shifts

    (mostly day shifts)
  • Should be ready to work from the

    Kolkata office

  • Must have basic computer knowledge

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