Posted:23 hours ago|
Platform:
Work from Office
Full Time
Job description International voie process Should be able to work in US shifts. salary max up to 4 lpa work location- chennai, Bengaluru, Hyderabad work from office To assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries. Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards. Answer inbound calls from Shareholders and assist them to buy or sell shares within the agreed service standards. Respond to basic queries referring to senior colleagues where appropriate. Proven experience in a customer support role Meeting targets for accuracy, quality, volume and agreed service levels Familiarity with CRM systems and practices Basic understanding of data protection principles and knowledge in AML Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Adherence to procedures and regulations. Demonstrate willingness to contribute to team beyond own immediate tasks Role & responsibilities Please call Nivetha 9884676582 for more info Regards Nivetha 9884676582
Creative Hands HR
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