0 - 5 years

1 - 3 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

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Job Description

Hii Jobseekers

Greetings from ShiningStarsITPL

Job Title: Customer Care Executive

Location: Kolkata, West Bengal

Job Type: Full-Time

Openings for Two Leading E-commerce Customer Support Processes

Eligibility:

  • Undergraduates / Graduates

  • Freshers and Experienced Candidates Welcome

Salary Range: 14,750 26,000 CTC (based on role & experience) + Quarterly Bonus:

Role and Responsibilities -

  • Handle inbound customer queries and complaints over calls and chats
  • Pr

    ovide accurate information regarding orders, refunds, exchanges, etc.

  • Maintain call quality and customer satisfaction

  • Assist with order tracking, returns, and product inquiries

  • Maintain a professional and helpful tone in all written interactions

Work Schedule:

  • 6 Days Working
  • Rotational Shifts with Rotational Offs
  • 1-Side Cab Provided During Odd Hours

How to Apply:

Interested candidates can contact with me on Pooja - 9580746603 for more information.

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