Customer Care Executive - Sales

Job Title:

Location:

Industry:

Salary:

Job Overview:

Customer Care Executive

Key Responsibilities:

• Handle inbound and outbound customer interactions professionally.
• Manage and respond to digital enquiries via web, email, and social platforms.
• Follow up on sales leads and assist the sales team in customer coordination.
• Maintain accurate customer records and update CRM systems.
• Resolve customer queries and complaints with a customer-first attitude.
• Coordinate test drives, appointments, and showroom visits.
• Provide product knowledge and information about ongoing offers.

Requirements:

• Minimum

  1 year of experience

  in a customer care role (preferably in the

  automobile sector

  ).
• Excellent

  verbal and written communication skills

  .
• Strong knowledge of

  digital enquiry handling

  and

  CRM systems

  .
• Good

  computer proficiency

  (MS Office, email, web tools).
• Positive attitude, strong interpersonal skills, and customer service orientation.
• Ability to multitask and work under pressure.

Perks & Benefits:

• Opportunity to work with a premium automobile brand.
• Performance-based incentives.
• Professional work environment and growth opportunities.