Customer Care Executive- gurgaon

Job Description

Job Summary: We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Success Associates / Customer Support Executives . The ideal candidate will have excellent communication skills in English and Hindi and a passion for delivering outstanding customer service. Freshers and experienced candidates are welcome to apply. Key Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat Resolve customer issues efficiently and professionally Maintain a high level of customer satisfaction Escalate complex queries to the appropriate departments when necessary Follow standard operating procedures and adhere to company policies Skills Required: Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills Ability to work in a fast-paced environment Customer-focused approach with a positive attitude Qualifications: Graduation is mandatory Open to freshers and experienced candidates Compensation: Salary: ₹23,000 to ₹25,000 CTC per month Working Conditions: Shift: 24/7 Rotational Shifts (6 Days Working, 1 Weekly Off) Female candidates will have a 7 AM – 8 PM shift window Cab Facility: Not provided Interview Rounds: HR Round Operations Round Versant Assessment Client Round Job Type: Full-time Pay: ₹23,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Language: English (Required) Location: Gurugram, Haryana (Required) Work Location: In person Speak with the employer +91 9176682000