Customer Care Executive Female (sales)

The Course Enrolment Counsellor plays a key role in promoting and selling our educational courses. You will act as a student advisor, helping individuals discover the right course for their needs and goals. Through effective communication and a positive attitude, you will convert potential students into enrolled participants.

Responsibilities:

• Lead Generation: Identify and qualify potential students through inbound calls, web inquiries, or attending marketing events.
• Course Advisement: Conduct consultations to assess student needs, learning styles, and career aspirations.
• Course Promotion: Effectively present the benefits and features of our courses, tailoring your approach to each student's unique situation.
• Objection Handling: Address concerns and answer questions about the courses, enrolment process, and tuition fees.
• Closing the Sale: Motivate students to enrol in the most suitable course by offering promotions or flexible payment options (if applicable).
• Maintain Accurate Records: Input student information and enrolment details into our CRM system.
• Exceed Enrolment Goals: Contribute to achieving the company's sales targets by consistently exceeding your personal enrolment quotas.

Qualifications:

➢ Bachelor's degree in education, business, or a related field (preferred).

➢ Excellent communication and interpersonal skills, with a positive and enthusiastic demeanour.

➢ Strong active listening skills to understand student needs and learning goals.

➢ Ability to build rapport and trust with prospective students.

➢ Proven sales experience or a strong understanding of sales & marketing techniques is a plus.

➢ Excellent presentation skills to effectively promote course features.

➢ Strong computer literacy and proficiency in CRM software (a plus).

Additional Skills:

Experience in the educational field or the specific industry our courses cater to.

Fluent in English is an added benefit.

Company profile: https://www.dreamzone.co.in/

Job Type: Full-time

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Erode, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• Tamil (Required)
• English (Preferred)

Work Location: In person