Posted:19 hours ago|
Platform:
On-site
Full Time
Customer Service Executive Inbound Process
Languages Required:
Hindi / English
Tamil / English
Malayalam / English
Kannada / English
Qualification: Graduate in any discipline
Location: Fortune 9, Somajiguda, Opposite Yashoda Hospital
Experience Required: Freshers to 1 year
Industry: Banking
Employment Type: Full-Time
Salary: 16,000 to 17,000 per month
Shift: 24/7 rotational shifts
Week Off: 1 rotational week off
Job Overview:
We are hiring Customer Service Executives for our inbound process in the banking sector. Candidates should be fluent in one of the mentioned regional languages along with English and should possess good communication skills.
Roles and Responsibilities:
Handle inbound customer calls professionally and resolve queries efficiently
Provide accurate information regarding banking products and services
Ensure high levels of customer satisfaction through quality interactions
Maintain call logs and follow standard operating procedures
Work in rotational shifts as per business requirements
Key Skills:
Excellent communication skills in English and any of the specified regional languages
Customer-oriented approach with problem-solving ability
Ability to handle rotational shifts and meet performance metrics
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