Telesales Executive

Telesales Executive-Insurance
mundhwa-kharadi bypass, kharadi south main road, kharadi, pune, maharashtra 411014

work mode: work from office
nature of account: domesticdepartment: insurance (health, motor & life)shift: rotational shift (day shift for females up to 8 pm; rotational for males)working days: 6 days/week

position overview:
we are looking for enthusiastic and customer-centric individuals to join our growing customer success team. as a customer success associate, you will play a key role in advising and guiding customers towards the most suitable insurance products, including health, motor, and life insurance. this is a great opportunity for both freshers and experienced professionals with a passion for customer engagement and a knack for sales.

key responsibilities:
make outbound calls to interested leads and guide them through appropriate insurance solutions.

build a deep understanding of customer requirements and match them with relevant insurance products.

maintain high levels of customer satisfaction and handle customer concerns with professionalism.

meet and exceed daily/weekly/monthly performance targets.

maintain accurate records of customer interactions and follow-ups in internal systems.

stay up to date on insurance products, features, and market updates.

eligibility criteria:
education: graduate in any discipline.

experience: open to both freshers and experienced candidates.
preferred: experience in insurance and a flair for sales is a plus.

languages required: fluent in english and hindi.

communication skills:

excellent verbal and written communication in both languages.

must be free from MTI (mother tongue influence) and RTI (regional tone influence).

strong grammar and pronunciation skills are a must.

salary:
freshers: up to 25,000 ctc

experienced candidates: up to 35,000 ctc (based on last drawn salary)