14 Customer Assistance Jobs

As a Sales Executive at Locanix, your primary responsibility will be to generate leads through cold calls and various information sources. You should possess strong remote and direct sales skills, along with solid negotiation abilities to effectively close sales and develop new business. Meeting targets within scheduled deadlines is crucial, and you will be expected to expand market segments by targeting prospective customers in the telematics and IT industry. You must demonstrate the ability to work independently and create business opportunities with minimal supervision. Tracking the progress of leads with existing clients and prospective customers is essential, as is maintaining records of all customers for follow-up and business promotions. A deep understanding of sales, marketing, and the current market trends is necessary to succeed in this role. Additionally, you will be responsible for preparing technical reports, tools, calculators, presentations, and profiles. Convincing customers on the return on investment (ROI) using the ROI calculator provided by the company is a key aspect of the job. Driving business growth through the identification and penetration of new market segments to achieve targets is also a crucial part of your responsibilities. As a Sales Executive, you will be expected to assist customers in product operation and answer any questions they may have. Willingness to travel at any time is required to meet client needs effectively. The ideal candidate for this role is a go-getter, task-oriented individual who is results-driven and thrives in a challenging sales environment. If you meet the minimum experience requirement of 2.5+ years and possess the skills and qualities mentioned above, we encourage you to apply for Job-code: JB-001 by sending your resume to careers@locanix.com with the position you are applying for in the subject line of the email.,

As a highly vigilant and dependable Retail Security Guard, you will play a crucial role in ensuring the safety of customers, employees, and store property. Your primary responsibility will be to maintain a secure environment by preventing theft, handling emergencies, and fostering a positive shopping experience for all customers. Your key responsibilities will include regularly patrolling designated areas of the retail store to deter theft and vandalism. Additionally, you will be expected to provide customer assistance by offering directions and information in a professional and helpful manner. Observing and reporting any suspicious activities, such as shoplifting or fraudulent behavior, will also be part of your duties. You may need to detain suspects when necessary, following company policies. Utilizing security equipment like cameras, alarms, and monitoring systems will be essential for identifying potential security breaches or safety concerns. It will be crucial for you to complete detailed reports of security-related incidents and maintain an organized record of daily activities. In case of emergencies, such as fire alarms or medical incidents, you must respond promptly by following company protocols to ensure the safety of everyone in the store. Collaboration with local law enforcement may be required in the event of criminal activity, where you will provide detailed information and support investigations. Enforcing store policies regarding safety, customer conduct, and regulations will be necessary to create a secure shopping environment. Additionally, promoting a positive and safe shopping experience through courteous and professional customer interactions is expected. While previous experience in security, law enforcement, or a related field is preferred, it is not required for this role. Strong observational skills, attention to detail, and the ability to handle stressful situations calmly and professionally are essential. You should also have the physical fitness to stand, walk, and patrol for extended periods. This is a full-time position with benefits such as provided food, health insurance, and provident fund. The work schedule will be during the day shift, and the job location is in person.,

Handle inbound/outbound calls and chats from international customers Resolve customer queries related to products, services, or technical issues Ensure high levels of customer satisfaction through timely and effective communication Required Candidate profile Location: Near Sikanderpur Metro Station, Gurgaon Working Hours: 6:00 PM – 3:00 AM IST Working Days: 5 Days a Week (WFO) capitalplacement02@gmail.com

Greetings from ABT Maruti, We are looking for an energetic and persuasive Car Sales Executive to join our dynamic team in Coimbatore. As a Car Sales Executive, you will be responsible for assisting customers with vehicle selection, test drives, financing options, and completing the sales process. Location: R.S.Puram, Coimbatore Minimum 6 months of experience is required for this position. The job type is full-time. Benefits include cell phone reimbursement, health insurance, and Provident Fund. The schedule is a day shift with performance and yearly bonuses available. If you are passionate about sales and customer service, we invite you to apply for this exciting opportunity at ABT Maruti. For further details, please contact us at 9500901521. Work Location: In person,

We are seeking a motivated and enthusiastic individual to join our sales team as an Entry-Level Sales Executive, focused on kitchen appliances. This role provides a fantastic opportunity to grow with the start-up company and build your sales skills. Responsibilities: Engagement with Channel partners and acquiring Distributors and Dealers for new launch products: Identifying potential channel partners for small kitchen appliances (Nutri Blender, Kettle and Egg Boilers and many more products in pipeline) Customer Assistance: Assist customers in selecting and purchasing kitchen appliances, understanding their needs and preferences. Product Knowledge: Develop a strong understanding of our product portfolio, including features, benefits, and pricing. Demonstration: Demonstrate product features and benefits to customers, showcasing how our appliances solve their needs. Sales Process: Process customer orders, manage payments, and ensure a positive shopping experience. Customer Service: Provide excellent customer service, addressing inquiries, resolving concerns, and building strong customer relationships. Sales Targets: Work collaboratively with the team to achieve sales goals and objectives. Product Updates: Stay informed about new products, promotions, and industry trends. Follow Procedures: Adhere to company policies and procedures. Qualifications: Any graduate. Excellent communication and interpersonal skills. Strong customer service orientation. Ability to learn quickly and adapt to new situations. Basic computer skills. A positive attitude and willingness to learn. Age preference below 30 years with mobility Benefits: Competitive salary and reimbursement. Opportunity for growth and development within the company. A supportive and collaborative work environment.

As a Retail Associate at Adidas (Comfy shoemakers PVT LTD), you will play a key role in providing exceptional customer service and driving sales within our retail environment. Representing the Adidas brand and upholding its values, you will assist customers in finding the perfect products to meet their needs. Your responsibilities will include greeting customers, answering questions, and assisting with product selection to ensure an outstanding shopping experience. Proactively engaging with customers to drive sales and meet individual and team sales targets will be a crucial aspect of your role. Maintaining a thorough understanding of Adidas products, including features, benefits, and technologies, will enable you to effectively communicate with customers and provide product recommendations. You will also be responsible for ensuring that the store is visually appealing by arranging products according to company guidelines and maintaining cleanliness and organization. Additionally, tasks such as receiving, unpacking, and organizing merchandise shipments, as well as monitoring and replenishing stock levels on the sales floor, fall within your scope of duties. Collaborating with team members to achieve store goals and contribute to a positive work environment is essential. Adherence to company policies and procedures related to sales, customer service, security, and safety is expected at all times. Previous retail experience, particularly in the sports apparel or footwear industry, is preferred. Excellent communication and interpersonal skills, a strong customer service orientation, and the ability to engage with diverse customer groups are qualities that will contribute to your success in this role. Enthusiasm for the Adidas brand and its products, as well as the ability to work flexible hours, including evenings, weekends, and holidays, are important requirements. Basic math skills and proficiency in using POS systems are necessary for the position. A physical ability to stand, move, and lift merchandise throughout the shift is also required. Join the Adidas team and be part of a global brand committed to innovation, performance, and style. Employee benefits include an employee discount on Adidas products, opportunities for advancement and career development within the company, a comprehensive training program, and health insurance. Apply now and take the first step towards an exciting career in retail! Job Type: Full-time Benefits: - Health insurance - Provident Fund Application Question(s): - What is your present salary - What is your expected salary - Your Present Location Experience: - Retail sales: 1 year (Required) Language: - English (Required) Work Location: In person,

As a Customer Service Representative in the Garment Retail Field, your primary responsibility will be to provide exceptional assistance to customers visiting the store. You will play a crucial role in ensuring a positive shopping experience by offering guidance on garment styles, sizes, fabrics, and availability. Your attention to detail and product knowledge will help customers make informed decisions during their shopping journey. Your key responsibilities will include greeting customers warmly, addressing their inquiries, and guiding them to relevant sections of the store. You will assist customers with product selection, facilitate fitting room operations, and ensure a seamless try-on experience. Handling customer complaints or concerns professionally and resolving issues in line with company policies will be essential aspects of your role. Staying updated on the latest collections, promotions, and sales will enable you to provide tailored recommendations based on customer preferences and needs. You will also be responsible for promoting ongoing offers, upselling and cross-selling products, and assisting customers during the checkout process to enhance their shopping experience. Additionally, you will collect and record customer feedback to contribute to the improvement of service quality and product offerings. Maintaining store standards by ensuring a clean, organized, and customer-friendly environment will be crucial. Supporting visual merchandising efforts by maintaining displays and stock levels will further enhance the overall shopping atmosphere. To excel in this role, you should possess a high school diploma or equivalent (preferred) along with additional training or certification in customer service. Prior experience in customer service, preferably in a retail setting, will be beneficial. Strong communication skills in English and Hindi are preferred, and proficiency in these languages will enable you to effectively engage with a diverse customer base. This is a full-time permanent position with benefits including Provident Fund. The work schedule is during day shifts, and the expected start date is 22/07/2025. If you are passionate about delivering exceptional customer service and creating memorable shopping experiences, we encourage you to apply for this rewarding opportunity in the garment retail field.,

You are a knowledgeable and customer-focused Support Executive who will be providing technical assistance and support to customers, with a primary focus on Tally accounting software. Your responsibilities will include diagnosing and resolving technical issues, assisting with product usage, and ensuring customer satisfaction. You will need to provide timely and accurate technical support via various channels such as Anydesk, Ultraviewer, TeamViewer, Zoom, phone, email, and chat. Your duties will also involve educating customers on product features, functionalities, and best practices to maximize their use of Tally software. You will be expected to offer training and guidance to customers on software navigation and utilization for their business needs. Furthermore, you will need to escalate complex issues to higher-level support if necessary and collaborate with the technical team to develop solutions for recurring issues. Maintaining detailed records of customer interactions, issues, and resolutions will be essential, along with updating knowledge base articles and support resources. Building and maintaining positive relationships with customers to ensure high satisfaction levels and retention will be a key aspect of your role. Continuous learning and development are encouraged to stay updated on the latest features and industry trends. Qualifications required for this role include a Bachelor's degree in Information Technology, Computer Science, or related field, as well as proven experience in Tally technical support or customer service. In-depth knowledge of Tally accounting software, excellent communication skills, and strong problem-solving abilities are also necessary. Proficiency in using CRM systems, good organizational skills, and the ability to work effectively both independently and as part of a team are important attributes. Joining this dynamic and supportive team offers competitive compensation, professional growth opportunities, comprehensive training, and resources to enhance your technical and customer service skills. This is a full-time position with a day shift schedule located in Delhi.,

As a Retail Associate at Adidas (Comfy shoemakers PVT LTD), you will play a key role in providing exceptional customer service and driving sales within our retail environment. Representing the Adidas brand and upholding its values, you will assist customers in finding the perfect products to meet their needs. Your responsibilities will include customer assistance such as greeting customers, answering questions, and providing product recommendations to ensure an outstanding shopping experience. Additionally, you will proactively engage with customers to drive sales, maintain a thorough understanding of Adidas products, ensure visual merchandising standards, manage stock levels, collaborate with team members, and adhere to company policies and procedures related to sales, customer service, security, and safety. Qualifications: - Previous retail experience preferred, especially in the sports apparel or footwear industry - Excellent communication and interpersonal skills - Strong customer service orientation with the ability to engage diverse customer groups - Enthusiasm for the Adidas brand and its products - Ability to work flexible hours, including evenings, weekends, and holidays - Basic math skills and proficiency in using POS systems - Physical ability to stand, move, and lift merchandise throughout the shift Benefits: - Employee discount on Adidas products - Opportunities for advancement and career development within the company - Comprehensive training program - Health insurance - Provident Fund Join the Adidas team and be part of a global brand committed to innovation, performance, and style. Apply now and take the first step towards an exciting career in retail! Job Type: Full-time Experience: - Retail sales: 1 year (Required) Language: - English (Required) Work Location: In person Application Deadline: 19/07/2025 Expected Start Date: 19/07/2025,

Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative in the Electronic Component Distribution industry. The successful candidate will play a crucial role in ensuring exceptional service delivery and satisfaction for our clients. Responsibilities: 1. Customer Assistance: - Provide prompt and accurate assistance to customers regarding inquiries, orders, and product information. - Address and resolve customer issues, ensuring a positive and efficient experience. 2. Order Processing: - Process customer orders and coordinate with internal teams to ensure timely fulfilment. - Monitor order status and communicate updates to customers regularly. 3. Technical Support: - Offer basic technical support for electronic components, guiding customers through troubleshooting processes. - Collaborate with technical teams to resolve complex technical queries. 4. Communication: - Communicate proactively with customers, keeping them informed about order status, delays, and any relevant information. - Provide clear and concise product information to assist customers in making informed decisions. 5. Documentation: - Maintain accurate and up-to-date customer records, order details, and interactions in the company's CRM system. 6. Problem Resolution: - Identify and address customer concerns effectively, escalating issues when necessary to ensure resolution. 7. Product Knowledge: - Stay updated on product specifications, features, and industry trends to better assist customers. 8. Shipment Coordination: - Plan and coordinate inbound and outbound shipments - Collaborate with carriers and freight forwarders to optimise transportation routes. 9. Shipment Documentation: - Prepare shipping documents and ensure compliance with regulations - Maintain accurate records of shipments, inventory, and logistics activities. Qualifications: - Bachelor's degree in Business, Electronics, or related field preferred. - Proven experience in customer support or a related role. - Excellent communication skills, both written and verbal. - Strong problem-solving abilities and a customer-centric mindset. - Familiarity with electronic components and the distribution industry is a plus. - Proficient in using CRM software and other relevant tools.

Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2-5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department. Responsible for greeting the visitors at the office. Registering their names and contact details. Maintenance of important documents, files and records in an organized manner. A front office executive is responsible for providing assistance to the heads in the administration department. A front office executive is responsible for attending to a visitor or customer present physically at office. Responsible for providing information about the services and products of the organization. Screening phone calls customer inquiries and transfer calls to intended parties Visitor management - Managing the visitors timeline and scheduling them Manage the reception area, ensuring it is tidy and presentable welcome guests/visitors clients with a warm and professional demeanor.

About Us: Control Z is at the forefront of a revolution in the smartphone market, creating a new category of renewed devices that are greener, smarter, and better. By blending innovation with sustainability, we are redefining how smartphones are consumed. Join us in shaping the future of technology and driving this transformation. We are seeking a Product Specialist to support our sales and customer engagement initiatives, ensuring a seamless experience for our customers. Key Responsibilities: Customer Engagement: Handle inbound calls from potential and existing customers in a professional and friendly manner. Assist customers in understanding our product offerings and address any queries they may have. Sales Conversion: Drive sales by effectively converting inbound inquiries into successful transactions. Upsell and cross-sell products and services based on customer needs. Product Knowledge: Stay well-informed about all products and services to accurately explain their features, benefits, and value propositions. Provide customers with detailed insights to help them make informed purchasing decisions. Customer Assistance: Guide customers through the online purchase process and assist with any difficulties. Address customer concerns and provide effective solutions to ensure satisfaction. Achieve Sales Targets: Meet and exceed monthly sales goals, contributing to overall team success. Track and report daily, weekly, and monthly performance to the sales manager. Customer Retention: Build and maintain strong relationships with customers by offering exceptional service and follow-up support. Ensure customer satisfaction to encourage repeat business and referrals. CRM Management: Use CRM software to document all customer interactions, sales, and follow-ups. Ensure data accuracy and timely updates in customer records. Team Collaboration: Work closely with the sales and marketing teams to align on strategies, promotions, and campaigns. Participate in team meetings and contribute to sales improvement initiatives. Continuous Learning: Stay updated with the latest product information, promotions, and industry trends. Attend training sessions to enhance product knowledge and sales techniques. Key Requirements: Bachelors degree or currently pursuing a degree in Business, Marketing, Sales, or a related field. Strong communication and interpersonal skills to engage with customers effectively. Ability to understand and explain product features clearly and persuasively. Passion for sales, customer service, and technology. Basic knowledge of CRM tools and sales processes is a plus. Ability to work in a fast-paced environment and meet sales targets. Self-motivated, proactive, and a good team player Exp.- 1 year / Freshers Preferred

Customer Assistance: Assist customers with ticket purchases, reservations, and inquiries. Provide accurate information regarding ticket availability, pricing, and schedules. Ticket Processing: Process payments and issue tickets efficiently and accurately. Handle ticket modifications and cancellations, including re-booking flights and calculating refund amounts. System Management: Maintain and update ticketing systems and databases. Ensure all ticketing operations comply with airline policies. Coordination: Coordinate with event organizers or travel partners to provide up-to-date information. Collaborate with team members to ensure a seamless customer experience and support event operations. Reporting: Prepare and distribute reports on ticket sales and attendance. Maintain accurate records and documentation of ticketing transactions. Customer Support: Handle customer complaints and resolve issues promptly and professionally. Provide excellent customer service and maintain a friendly demeanor.