147 Cross-Functional Collaboration Jobs - Page 2

Role & responsibilities You'll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team and youll work with a variety of different Practices at Bain, broadening your skillset and leveraging industry knowledge across various industries and capabilities. Practices are how we group and organize our solutions and products based on our clients industry or business function. Theyre integral to how we win and deliver results to our clients and are a key strategic priority within our firm. The Knowledge Management team is critical to harnessing the best of our consulting staffs individual and collective expertise, making it possible for us to deliver extraordinary results for our clients. WHAT YOU'LL DO Equip Partners in the firm and consulting staff with relevant expertise and resource recommendations Provide value-added front-line support to case teams by sharing curated best of Bain content, experience and perspectives Identify and connect experts within the Bain network to consulting teams Collaborate with our Information Services or Practice Centers of Excellence, to collectively provide consultants the best consolidated view of our internal and external knowledge Develop and package summary documents and provide updated or bespoke analysis Lead the capture and sharing of the practice knowledge base Capture and process knowledge onto our global intranet platform from client development and case team efforts Coordinate with other Knowledge Specialists to identify cross practice content priorities and identify gaps in the knowledge base Communicate with case teams and practice affiliates to understand work and solicit most relevant content Manage metadata to facilitate user searching Package and codify our best thinking into insights Collaborate with practice team members to fill content gaps through new product development and deployment Manage and maintain practice page(s) on the intranet; ensuring our best materials are represented and shared Oversee Knowledge Associate in managing and maintaining the knowledge base Actively contribute to the practice and broader PPK team Participate in (and sometimes run) global team trainings, group projects, experience sharing, mentoring, and other initiatives Assign, review, and provide feedback on junior practice member's work, who are often located in another Bain office. Manage day to day workplan for junior team members and provide coaching and development ABOUT YOU BA or equivalent undergraduate degree with strong academic credentials, MBA will be a plus. Preferred 4+ years of professional experience You're intellectually curious about change management and strategy execution You have strong analytical abilities and experience bringing innovative and outside the box approaches to problem solving You enjoy working in a fast-paced and sometimes demanding environment, and you have the ability to juggle multiple priorities Attentive to detail and very organized. You're known for your high-quality work You are a regular user of AI tools and have a growth mindset about their use You can self-motivate and work autonomously, while appreciating guided coaching and collaborative teaming Superior customer service attitude You keep a positive mindset and high levels of energy and enthusiasm Strong communication and presentation skills. You can engage with senior business executives and team with colleagues across the globe and in different time zones Strong proficiency in Microsoft Excel, PowerPoint, and Word

WHO YOU'LL WORK WITH You'll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team and you'll work with a variety of different Practices at Bain, broadening your skillset and leveraging industry knowledge across various industries and capabilities. Practices are how we group and organize our solutions and products based on our clients industry or business function. They're integral to how we win and deliver results to our clients and are a key strategic priority within our firm. The Knowledge Management team is critical to harnessing the best of our consulting staffs individual and collective expertise, making it possible for us to deliver extraordinary results for our clients. You will join the Performance Improvement practice, a global capability that cuts across all of Bain's industries. It's comprised of company-wide Accelerated Performance Transformations, and functional and cross-functional excellence in Operations (Procurement, Supply chain, Manufacturing), Corporate Support and Service Operations. The practice is one of the fastest growing segments at Bain. The Performance Improvement practice is seeking a candidate for our Accelerated Performance Transformations solution team. WHAT YOU'LL DO Equip Partners in the firm and consulting staff with relevant expertise and resource recommendations Provide value-added front-line support to case teams by sharing curated best of Bain content, experience and perspectives Identify and connect experts within the Bain network to consulting teams Collaborate with our Information Services or Practice Centers of Excellence, to collectively provide consultants the best consolidated view of our internal and external knowledge Develop and package summary documents and provide updated or bespoke analysis Lead the capture and sharing of the practice knowledge base Capture and process knowledge onto our global intranet platform from client development and case team efforts Coordinate with other Knowledge Specialists to identify cross practice content priorities and identify gaps in the knowledge base Communicate with case teams and practice affiliates to understand work and solicit most relevant content Manage metadata to facilitate user searching. Manage inputs to improve advanced analytics and AI output Package and codify our best thinking into insights Collaborate with practice team members to fill content gaps through new product development and deployment Manage and maintain practice page(s) on the intranet; ensuring our best materials are represented and shared Oversee Knowledge Associate in managing and maintaining the knowledge base Use AI tools to accomplish portions of the role. Experiment with new and existing AI tools to improve work processes Contribute to the development and execution of the practice strategy Analyze, understand and interpret underlying drivers of practice performance Support content planning and logistics for annual practice meetings Drive practice affiliate engagement, including preparation for experience-sharing calls and publications Actively contribute to the practice and broader PPK team Participate in (and sometimes lead) global team trainings, group projects, experience sharing, mentoring, and other initiatives Assign, review, and provide feedback on junior practice member's work, who are often located in another Bain office. Manage day to day workplan for junior team members and provide coaching and development ABOUT YOU BA or equivalent undergraduate degree with strong academic credentials, MBA will be a plus. Preferred 4+ years of professional experience You're intellectually curious about change management and strategy execution You have strong analytical abilities and experience bringing innovative and outside the box approaches to problem solving You enjoy working in a fast-paced and sometimes demanding environment, and you have the ability to juggle multiple priorities Attentive to detail and very organized. You're known for your high-quality work You are a regular user of AI tools and have a growth mindset about their use You can self-motivate and work autonomously, while appreciating guided coaching and collaborative teaming Superior customer service attitude You keep a positive mindset and high levels of energy and enthusiasm Strong communication and presentation skills. You can engage with senior business executives and team with colleagues across the globe and in different time zones Strong proficiency in Microsoft Excel, PowerPoint, and Word

Desired Candidate We are looking for a strategic professional with a strong understanding of the B2B market. The ideal candidate has a proven track record of excelling at understanding the B2B customer requirements and delivering scalable solutions. They excel at collaboration, possess strong problem-solving skills, and thrive in dynamic environments. A passion for leveraging technology to solve complex business challenges and drive measurable outcomes is essential. Experience managing the full lifecycle of B2B products is highly desirable. Responsibilities: Customer Insights: Engage with enterprise clients to understand pain points, identify opportunities, and ensure customer-centric product development. Cross-Functional Collaboration: Collaborate with engineering, design, sales, and marketing teams to deliver high-impact solutions. Feature Development: Translate business requirements into detailed product specifications and user stories, ensuring timely and high-quality delivery. Stakeholder Management: Act as the primary point of contact for internal and external stakeholders, effectively communicating product updates and soliciting feedback. Sales Enablement: Partner with sales teams to provide product insights, develop go-to-market strategies, and create compelling value propositions Requirements: Bachelor's degree from a tier 1 institute like IIT, NIT or An MBA or equivalent experience in B2B product management is a requirement.. 4+ years of experience in product management, preferably with B2B SaaS, enterprise solutions, or similar industries. Proven track record of delivering products that drive business outcomes for enterprise clients. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication and stakeholder management skills. Technical proficiency to collaborate with engineering teams and translate business needs into technical requirements.

Take full ownership of a specific product or service, from development through to marketing and customer feedback analysis. Coordinate with both development and sales teams to ensure product goals are met and new ideas are implemented effectively. Collect and analyze feedback from students, parents, and schools to inform product improvements and identify emerging needs. Work closely with the development team to understand and improve products and services. Provide detailed information and training to the sales team on new products and services to ensure proper understanding and successful sales execution. Identify opportunities for new products or services in line with PCDS's research and customer needs. Be a self-motivated leader, capable of inspiring and convincing teams to try innovative ideas. Continuously learn and adapt to new trends in education and product development, contributing to PCDS's mission and growth.

MBA / Post graduate in any discipline with 3 years experience in handling product development / marketing independently Good communication skills Ability to work with multiple teams Understand feedback and use it for product improvement Ability to identify new areas for products and services Self motivated and able to motivate the teams and convince them to try out new ideas Willingness to learn new things General interest in education and a desire to contribute to this field

We are seeking a highly creative and analytical AI Prompt Engineer to join our innovation team. This role involves crafting, refining, & optimizing prompts to effectively interact with large language models such as GPT, Claude, similar AI systems.

About More Retail Private Ltd (MRPL) MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. MRPL is committed to building India's most customer-obsessed business with the world's best omnichannel food and grocery experience and all of this on a massive scale. Job Overview: We are seeking an experienced and dynamic Instore Lead to join our CRM team, with a primary focus on managing offline/store-related complaints raised via emails, inbound calls, and similar channels. This role involves analyzing data, managing a team, and collaborating with cross-functional teams to improve processes and ensure a seamless customer experience across offline channels. The ideal candidate will have a strong understanding of customer life cycles, issue resolution, and process optimization. Key Responsibilities: Team Management: Lead and manage a team of 6-8 members, ensuring that store-related complaints and escalations are handled efficiently and resolved promptly. Data Analysis & Reporting: Prepare detailed reports and analyze data on customer feedback, complaint trends, and offline channel performance. Provide actionable insights to enhance customer experience. Complaint Management: Oversee the entire complaint process, identifying bottlenecks and systemic issues. Ensure timely resolution of complaints raised through emails, calls, and other offline methods. Process Improvement: Identify disruptions in the customer life cycle and collaborate with cross-functional teams to implement improvements in processes and workflows related to offline support. Quality Tracking & Data Hygiene: Monitor and maintain data accuracy in tracking systems. Ensure all customer complaints are properly documented and resolved in accordance with set quality standards. Cross-Functional Collaboration: Work closely with internal teams (Customer Support, Operations, Product, etc.) to address customer issues and implement process changes effectively. Documentation & Reporting: Maintain thorough documentation of process changes, customer escalations, and key insights from data analysis. Present regular reports to senior management on offline performance and improvements. Continuous Improvement: Stay updated on the latest trends in customer support and tools. Implement initiatives to enhance team performance, process efficiency, and customer satisfaction. Qualifications: Bachelor's degree in Business, Management, or a related field. 5+ years of experience in customer support, preferably in Retail Proven experience in team management and process improvement. Strong analytical skills with experience in data reporting and tracking systems. Excellent communication and collaboration skills to work across departments. Familiarity with CRM systems and complaint tracking tools. Key Skills: Leadership & Team Management Data Analysis & Reporting Process Optimization Complaint Management Quality Control & Data Hygiene Cross-Functional Collaboration Excellent Communication & Problem-Solving

Develop and execute marketing campaigns to promote services. Analyze market trends and customer needs for strategy planning. Collaborate with sales teams for lead generation and conversion. Monitor campaign performance and report on effectiveness.

Conduct market research, identify target audiences, and develop strategies to reach those audiences. Creating and managing marketing materials, such as advertisements, email campaigns, and social media content. Analyze data and track the results of marketing initiatives to make adjustments and improvements. Work with cross-functional teams, including sales, product development, and creative professionals, to ensure the success of marketing initiatives.

Seeking a Start-up & Training Manager (pharma industry) to lead onboarding and capability-building under the Health Buddy Development program. Responsible for training new hires and ensuring seamless integration into our business ecosystem.

Role & responsibilities Floated RFQs and inquiries to vendors to obtain competitive quotations and ensure timely procurement. Managed the entire supply and dispatch chain to ensure smooth and timely delivery of materials. Created, tracked, and maintained Purchase Orders (POs) in line with procurement policies and project requirements. Built and managed strong relationships with suppliers to monitor performance and ensure service level adherence. Maintained strategic relationships with OEMs such as Cisco, DotCad, Avaya, and Polycom for product availability and pricing. Monitored inventory procedures to ensure accurate stock records and accountability. Identified, evaluated, and partnered with reliable vendors to optimize the vendor base and minimize risks. Negotiated terms, pricing, and contractual agreements with suppliers to ensure cost efficiency. Oversaw inspection of incoming materials to verify quantity and quality against purchase terms. Managed procurement documentation and maintained proper records for audit and compliance. Conducted price analysis and cost comparisons to aid in strategic purchasing decisions. Evaluated vendor performance and initiated vendor development programs for quality and reliability improvement. Maintained and updated procurement records, vendor databases, and material logs. Prepared and updated various procurement MIS reports including PO tracking, material inward/outward, and stock movements. Preferred candidate profile Must have prior experience, preferably in the IT industry, with a strong understanding of the end-to-end purchase process from Purchase Requisition (PR) to vendor development, negotiation, coordination, material delivery, and payment processing.

Support the R&D Team on various Projects in terms of Package System Design / Implementation support. The development of complete package concept and specifications, and improvements to existing packaging configurations. Application of new technologies, materials and cost reduction projects where appropriate. The role includes the opportunity to lead and participate in cross-functional projects involving packaging Design and all other aspects of medical device technology. Ensure quality of packaging design aspects of product as defined in appropriate SOPs and Material Specifications. Ensure GMPs and process safety guidelines are adhered to. Training of support staff and manufacturing team members. Qualifications Knowledge Skills

Roles and Responsibilities Develop and implement quality management systems to ensure compliance with regulatory requirements. Conduct internal audits, identify areas for improvement, and develop corrective actions plans. Collaborate with cross-functional teams to resolve quality issues and improve processes. Analyze data to track performance metrics and make recommendations for process improvements. Ensure effective risk management by identifying potential risks and developing mitigation strategies.

Role & responsibilities Export Product Strategy & Planning Define and execute the export roadmap for assigned brands/products. Build 3-year volume & revenue forecasts by market. Conduct competitor and marketaccess analyses to identify opportunities and risks. Regulatory & Compliance Management Liaise with Regulatory Affairs to secure registrations, renewals, and import approvals in target countries. Ensure product dossiers, labeling, and packaging comply with local regulations (e.g., EMA, GCC, ANVISA). Launch & Commercialization Develop go-to-market plans: pricing, positioning, promotional tactics, and distributor onboarding. Prepare export pricing models, including landed cost, duties, freight, and distributor margins. Train internal sales teams and distributor partners on product features, clinical benefits, and brand messaging. Demand & Supply Coordination Coordinate with Supply Chain to ensure production planning, customs clearance, and on-time delivery. Monitor inventory levels, lead times, and forecast vs. actual sales to mitigate stock-outs or overstock. Sales & Distributor Management Identify, evaluate, and contract with new export distributors/agents. Conduct periodic business reviews to track performance against targets and implement corrective actions. Negotiate commercial terms, credit lines, and promotional support agreements. Marketing & Market Intelligence Collaborate with Marketing to develop localized collateral, digital campaigns, and scientific symposium support. Gather and analyze market intelligencepricing, competitor launches, tender opportunitiesto refine strategy. Performance Tracking & Reporting Define and monitor KPIs (export revenue, margin, market share, distributor scorecards). Present monthly P&L and business updates to Senior Management. Preferred candidate profile As Product Manager Exports, you will own the end-to-end lifecycle of assigned export products, driving strategy, launch, and ongoing commercial performance across target geographies. You will work closely with R&D, Regulatory Affairs, Supply Chain, Sales & Marketing, and external distributors to maximize market share, ensure compliance, and deliver profitable growth.

Experience Required: 15+ Years (Relevant in SDR and Cybersecurity SaaS) Location: Hyderabad Position Overview: We are seeking a dynamic and experienced Sales Development Leader to build, mentor, and lead a high-performing team of Sales Development Representatives (SDRs) . The ideal candidate will bring deep expertise in cybersecurity and SaaS sales , strategic leadership capabilities, and a proven track record in building scalable SDR operations aligned with business growth goals. Key Responsibilities: Team Leadership & Development Lead, coach, and scale the SDR team to exceed qualified lead generation and pipeline goals. Establish performance metrics, drive accountability, and foster a high-performance culture. Design and implement training programs focused on product knowledge, outreach strategy, and sales technologies. Sales & Pipeline Strategy Develop and execute scalable outbound and inbound sales development strategies, especially within the cybersecurity/SaaS domain. Collaborate with Lead Development Representatives (LDRs) to optimize top-of-funnel lead generation. Monitor and manage pipeline health and conversion metrics. Process & Technology Optimization Continuously refine and enhance the SDR playbook and outreach processes. Leverage CRM and sales enablement tools to drive data-informed decisions and productivity. Ensure SDR integration into CI/CD pipelines and feedback loops with sales and marketing. Cross-Functional Collaboration Work closely with marketing, product, and sales teams to align messaging and campaigns. Ensure a seamless handoff of qualified leads to the sales team, maximizing conversion and customer satisfaction. Analytics & Reporting Measure and report on SDR performance, conversion rates, and ROI of initiatives. Use analytics tools to uncover trends, refine strategy, and forecast future pipeline growth. Customer & Market Insights Understand customer pain points and align outreach messaging accordingly. Stay informed on cybersecurity industry trends, buyer behaviors, and competitor landscape. Required Skills & Experience: Cybersecurity Sales Expertise Deep understanding of cybersecurity technologies (e.g., MDR, XDR, Zero Trust, Cloud Security). Proven ability to engage with technical buyers and C-suite executives on cybersecurity topics. Strategic Sales Leadership Experience leading and scaling SDR teams in B2B SaaS and/or technology services. Demonstrated ability to execute high-impact lead generation and sales development strategies. Executive-Level Management Experience managing large, distributed SDR teams. Skilled in coaching, performance management, and achieving team KPIs. Data-Driven Decision Making Proficient in using CRM platforms (e.g., Salesforce) and analytics tools. Able to derive actionable insights from performance data to inform strategy. Technical & Digital Fluency Strong knowledge of sales and marketing automation tools, sales enablement platforms, and AI-driven targeting tools. Customer-Centric & Outcome-Oriented Deep understanding of the cybersecurity buyer journey and how to align SDR efforts accordingly. Proven ability to drive measurable outcomes and contribute to overall business success. Preferred Qualities: Experience in presenting data and strategic outcomes to executive leadership. Strong cross-functional collaboration skills and ability to influence internal stakeholders. Passion for continuous learning and promoting team development. Ability to manage change and navigate a fast-paced, evolving environment.

Day-to-day responsibilities for the Renewal Growth Specialist (RG Specialist) may include, but are not limited to: Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewals Identifies and pursues expansion opportunities by aligning product solutions and add-ons with customers evolving needs and goals. Migrates existing customers from legacy plans onto new packaging and pricing Proactively provides product renewal date and pricing details to the customer, including notifications, reminders, and any necessary documentation; addresses customer billing questions or inquiries Forecasts and manages pipeline on a monthly and quarterly basis, maintaining accurate customer and contract details, updates, and forecast status in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration Monitors account health indicators and flags any at-risk renewals to the Customer Success Managers for further action Tracks and analyzes financial, renewal, and forecasts metrics, tracking progress against targets and timelines, proactively addresses risks to retention or satisfaction, and provides updates to management Analyzes customer feedback to capture product expectations, experience, satisfaction, and abandonment propensity in the CRM system

Day-to-day responsibilities for the Renewal Growth Specialist (RG Specialist) may include, but are not limited to: Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewals Identifies and pursues expansion opportunities by aligning product solutions and add-ons with customers evolving needs and goals. Migrates existing customers from legacy plans onto new packaging and pricing Proactively provides product renewal date and pricing details to the customer, including notifications, reminders, and any necessary documentation; addresses customer billing questions or inquiries Forecasts and manages pipeline on a monthly and quarterly basis, maintaining accurate customer and contract details, updates, and forecast status in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration Monitors account health indicators and flags any at-risk renewals to the Customer Success Managers for further action Tracks and analyzes financial, renewal, and forecasts metrics, tracking progress against targets and timelines, proactively addresses risks to retention or satisfaction, and provides updates to management Analyzes customer feedback to capture product expectations, experience, satisfaction, and abandonment propensity in the CRM system

Day-to-day responsibilities for the Renewal Growth Specialist (RG Specialist) may include, but are not limited to: Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewals Identifies and pursues expansion opportunities by aligning product solutions and add-ons with customers evolving needs and goals. Migrates existing customers from legacy plans onto new packaging and pricing Proactively provides product renewal date and pricing details to the customer, including notifications, reminders, and any necessary documentation; addresses customer billing questions or inquiries Forecasts and manages pipeline on a monthly and quarterly basis, maintaining accurate customer and contract details, updates, and forecast status in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration Monitors account health indicators and flags any at-risk renewals to the Customer Success Managers for further action Tracks and analyzes financial, renewal, and forecasts metrics, tracking progress against targets and timelines, proactively addresses risks to retention or satisfaction, and provides updates to management Analyzes customer feedback to capture product expectations, experience, satisfaction, and abandonment propensity in the CRM system

Day-to-day responsibilities for the Renewal Growth Specialist (RG Specialist) may include, but are not limited to: Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewals Identifies and pursues expansion opportunities by aligning product solutions and add-ons with customers evolving needs and goals. Migrates existing customers from legacy plans onto new packaging and pricing Proactively provides product renewal date and pricing details to the customer, including notifications, reminders, and any necessary documentation; addresses customer billing questions or inquiries Forecasts and manages pipeline on a monthly and quarterly basis, maintaining accurate customer and contract details, updates, and forecast status in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration Monitors account health indicators and flags any at-risk renewals to the Customer Success Managers for further action Tracks and analyzes financial, renewal, and forecasts metrics, tracking progress against targets and timelines, proactively addresses risks to retention or satisfaction, and provides updates to management Analyzes customer feedback to capture product expectations, experience, satisfaction, and abandonment propensity in the CRM system

Day-to-day responsibilities for the Renewal Growth Specialist (RG Specialist) may include, but are not limited to: Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewals Identifies and pursues expansion opportunities by aligning product solutions and add-ons with customers evolving needs and goals. Migrates existing customers from legacy plans onto new packaging and pricing Proactively provides product renewal date and pricing details to the customer, including notifications, reminders, and any necessary documentation; addresses customer billing questions or inquiries Forecasts and manages pipeline on a monthly and quarterly basis, maintaining accurate customer and contract details, updates, and forecast status in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration Monitors account health indicators and flags any at-risk renewals to the Customer Success Managers for further action Tracks and analyzes financial, renewal, and forecasts metrics, tracking progress against targets and timelines, proactively addresses risks to retention or satisfaction, and provides updates to management Analyzes customer feedback to capture product expectations, experience, satisfaction, and abandonment propensity in the CRM system

Day-to-day responsibilities for the Renewal Growth Specialist (RG Specialist) may include, but are not limited to: Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewals Identifies and pursues expansion opportunities by aligning product solutions and add-ons with customers evolving needs and goals. Migrates existing customers from legacy plans onto new packaging and pricing Proactively provides product renewal date and pricing details to the customer, including notifications, reminders, and any necessary documentation; addresses customer billing questions or inquiries Forecasts and manages pipeline on a monthly and quarterly basis, maintaining accurate customer and contract details, updates, and forecast status in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration Monitors account health indicators and flags any at-risk renewals to the Customer Success Managers for further action Tracks and analyzes financial, renewal, and forecasts metrics, tracking progress against targets and timelines, proactively addresses risks to retention or satisfaction, and provides updates to management Analyzes customer feedback to capture product expectations, experience, satisfaction, and abandonment propensity in the CRM system

Day-to-day responsibilities for the Renewal Growth Specialist (RG Specialist) may include, but are not limited to: Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewals Identifies and pursues expansion opportunities by aligning product solutions and add-ons with customers evolving needs and goals. Migrates existing customers from legacy plans onto new packaging and pricing Proactively provides product renewal date and pricing details to the customer, including notifications, reminders, and any necessary documentation; addresses customer billing questions or inquiries Forecasts and manages pipeline on a monthly and quarterly basis, maintaining accurate customer and contract details, updates, and forecast status in the relevant systems (Salesforce, Gainsight, etc.) daily to enable proper planning and seamless collaboration Monitors account health indicators and flags any at-risk renewals to the Customer Success Managers for further action Tracks and analyzes financial, renewal, and forecasts metrics, tracking progress against targets and timelines, proactively addresses risks to retention or satisfaction, and provides updates to management Analyzes customer feedback to capture product expectations, experience, satisfaction, and abandonment propensity in the CRM system

Role Summary: We are seeking a dynamic and strategic Business Manager for the Founders Office to drive the expansion of BriBooks India business. This high-impact role is perfect for an entrepreneurial professional who thrives on problem-solving, scaling businesses, and working directly with the Founders on critical initiatives. As a Business Manager, you will be at the forefront of our growth strategy, leading key projects, forming strategic partnerships, and ensuring operational excellence. Key Responsibilities: Strategic Initiatives: Work closely with the Founders to conceptualize, plan, and execute growth strategies for BriBooks India business. Partnership Development: Identify, negotiate, and establish partnerships with schools, education institutions, and key stakeholders to drive user acquisition and retention. Focus on User Experience: Collaborate with product and design teams to enhance the platform, ensuring a delightful and seamless user experience for students,teachers, and schools. Operational Excellence: Oversee the execution of critical projects, ensuring timelines, budgets, and goals are met. Cross-functional Collaboration: Coordinate with Marketing, Product, and Sales teams to align initiatives and deliver exceptional user experiences. Data-Driven Decisions: Use data analytics to measure the performance of growth initiatives, refine strategies, and present insights to the Founders. Stakeholder Management: Act as the primary liaison between the Founders and internal/external stakeholders, ensuring seamless communication and execution of priorities. Key Qualifications: Education : Open to all backgrounds; what matters most is your skills, experience, and passion for growth. Experience : 2-3 years of experience in growth roles, strategy, consulting, or startups. Experience in EdTech or working closely with Founders is a strong advantage. Analytical Skills: Strong aptitude for data-driven decision-making and problem-solving. Communication: Exceptional verbal and written communication skills; ability to articulate complex ideas clearly. Leadership: Proven ability to lead cross-functional teams and drive high-impact projects. Entrepreneurial Mindset: Resourceful, innovative, and adaptable to a fast-paced environment. Technical Proficiency: Familiarity with analytics tools like Google Analytics,Tableau, or equivalent platforms is a plus. What We Offer: Opportunity to work directly with visionary Founders and make a tangible impact on the growth of a mission-driven organization. A collaborative and innovative work culture that encourages professional growth. Competitive compensation and benefits package. A chance to shape the future of education and empower millions of young authors.

Navigators Software Pvt Ltd. is looking for Navision Technical Consultant The Navision Technical Consultant is responsible for managing day-to-day operations, collaborating with cross-functional teams, and contributing to strategic initiatives. Your role includes problem-solving, implementing best practices, and aligning efforts with company goals. Through effective communication and project management, you will drive efficiency and foster innovation in your department.

Regulatory Reporting Compliance Ensure timely and accurate submission of regulatory reports, including Adverse Event Reports, Periodic Safety Update Reports, and other required documentation Interpret and apply global regulatory reporting requirements including those for health authorities Monitor updates to regulatory guidelines and ensure internal GBS processes align with evolving reporting standards Adverse Event and Safety Reporting Coordinate pharmacovigilance reporting activities, ensuring compliance with Good Pharmacovigilance Practices Work closely with safety teams to assess, process, and submit Individual Case Safety Reports within required timescales Assist in detection and risk assessment activities to client safety protocols Regulatory Documentation & Submissions Prepare, review, and submit regulatory reports, ensuring completeness, accuracy, and compliance within legal requirements Maintain documentation for regulatory audits and inspections Collaborate with cross-functional teams (e.g., Quality Assurance, Medical Affairs, Client PS Teams) to ensure alignment on regulatory reporting requirements Training and Process Improvement Provide training and guidance to GBS internal teams on regulatory reporting obligations and best practices Support audits and inspections by regulatory authorities and implement corrective actions as needed General Actively contribute to maintaining the core components of Good Pharmacovigilance Practice, via contribution to all safety-related processes and brand activities within countries of remit and being audit and inspection ready. Support external service providers to meet the company and local regulatory PV requirements. Complete all required patient safety trainings in adherence to internal processes and external regulations, and obtain access to relevant systems, such as Safety Database, Regulatory systems, Human Resources systems, Quality Management Systems, and other global or local systems commercial databases as appropriate. Maintain current and in-depth knowledge of: Relevant country regulatory authority regulations Global and local procedural and guidance documents Conditions, obligations, and other commitments relating to product safety or the safe use of AZ products Essential Skills/Experience: Bachelors degree in pharmacy, Life Sciences, Regulatory Affairs, or a related field 3 years + of experience in regulatory affairs, pharmacovigilance or regulatory reporting in the pharmaceutical industry Pharmacovigilance knowledge excellence Good Pharmacovigilance Practice Knowledge of health authority s regulations Cross-functional collaborative approach Effective and lateral thinking Problem-solving Vendor management Excellent attention to detail Excellent written and verbal communication skills Desirable Skills/Experience: Medical knowledge in company Therapeutic Areas Successful participation in above-market projects Audit & Inspection experience