CRM Solutions Architect

As a CRM Solutions Architect with over 10 years of experience in IT or Project Management related functions, you will play a crucial role in managing the successful delivery of the CRM suite of applications and functions to end-users. Your responsibilities will include overseeing vendors, defining solution portfolios, and testing systems and solutions. Additionally, you will be expected to demonstrate project management skills to implement application and system-level projects effectively. In this role, you will design and develop IT architecture solutions within the CRM domain to address business problems while aligning with enterprise architecture direction and standards. Your tasks will involve technical planning, architecture development, and specification modifications to meet the organization's needs. You will be responsible for creating specifications for new products, services, applications, and service offerings, ensuring their compatibility and integration with existing standards for a cohesive architecture across various technologies. Collaboration with stakeholders is key to ensuring that the architecture is in line with business requirements. You will work towards standardizing and simplifying the existing global application framework while enforcing quality standards related to IT Architecture and Portfolio. Managing changes and projects within the CRM solutions domain will be part of your responsibilities in this full-time position based in Bhopal. Your expertise and experience will be instrumental in driving the successful implementation of CRM solutions and contributing to the overall efficiency and effectiveness of IT architecture within the organization.,