Posted:1 day ago|
Platform:
On-site
Full Time
Client Relationship Building: Regularly connect with existing customers to ensure they are satisfied with products/services and to keep them informed about new offerings.
Site Visits & Customer Meetings: Personally visit top customers to maintain face-toface relationships, understand challenges they’re facing, and discuss upcoming needs or projects
. Referral Generation: Systematically ask for referrals from satisfied customers and track these referrals through the CRM system to close new deals.
Complaint Resolution: Act as the single point of contact for existing clients in case of any service issues, coordinate with internal teams to resolve problems quickly, and ensure a positive experience.
CRM Management: Enter all customer data, interactions, and next steps into the CRM; use this database to track communications, orders, referrals, and satisfaction metrics.
Qualifications & Skills: Bachelor’s/ Masters in B
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,230.21 per month
Benefits:
Schedule:
Supplemental Pay:
Work Location: In person
Lattzen Innovation
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