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2.0 - 7.0 years

4 - 6 Lacs

Bengaluru

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Sumadhura Group, a leading real estate developer with over three decades of excellence, is conducting a Walk-In Drive on 01 July 2025 (Tuesday) to expand our CRM team. We are looking for passionate professionals in the following roles: 1. CRM Manager - Collections: 8+ years experience, Any Graduate 2. CRM Executive - Collections: 2+ years experience, Any Graduate 3. Customer Service Representative: 2+ years experience, Any Graduate 4. Quality Analyst - Call Audit: 2+ years experience, Any Graduate 5. CRM Manager - Technical: 8+ years experience, B.E/B.Tech/Diploma - Civil 6. CRM Executive - Technical: 2+ years experience, B.E/B.Tech/Diploma - Civil If your interested, please call or send your profile on whatsapp: 8867766522 / 7204374658 / 7022005496

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2.0 - 7.0 years

3 - 5 Lacs

Bengaluru

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Sumadhura Group , a reputed real estate developer with over 30 years of industry leadership, is expanding its team! We are inviting experienced CRM professionals to attend our Walk-In Drive on Tuesday, 1st July 2025, in Bengaluru. We are looking for enthusiastic and experienced professionals for the following role: 1) CRM Manager - Collections - 8+ years Experience - Any Graduate 2) CRM Executive - Collections - 2+ years Experience - Any Graduate 3) Customer Service Representative - 2+ years Experience - Any Graduate 4) Quality Analyst (Call Audit) - 2+ years Experience - Any Graduate 5) CRM Manager - Technical - 8+ years Experience - B.E / B.Tech / Diploma - Civil 6) CRM Executive - Technical - 2+ years Experience - B.E / B.Tech / Diploma - Civil

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5.0 - 10.0 years

10 - 14 Lacs

Noida, Chennai, Ahmedabad

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Hiring Locations Bangalore, Ahmedabad, Chennai, Kerala, Noida. Join our dynamic team to drive ERP sales growth by engaging enterprise clients with cutting-edge solutions. If you re a proactive, tech-savvy sales professional passionate about consultative selling, this is your chance to make a real impact. Manage ERP sales engage CXOs, demo solutions update CRM AVAILABILITY Multiple vacancies 5 10 years Any Engineering Degree Make sure to have all the requirements before contacting us!

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10.0 - 20.0 years

8 - 12 Lacs

Kochi

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Careers - Digital Marketing Executive - Enfelista Technologies Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated. LATEST NEWS Opening for Digital Marketing Executive at EnFelista Technologies : 1+ Years : Immediate Requirement : Bachelor s Degree (Full Time, Mandatory) Roles and Responsibilities: Design, maintain and supply content for the organization s website Formulate strategies to build lasting digital connections with customers Build contacts with potential clients to create new business opportunities. Follow up, team meetings, monitoring the progress. Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets. Researching the needs of other companies and learning who makes decisions about purchasing. Follow up prospective clients/lead database updates. Maintain knowledge of all product and service offerings of the company. Follow company guidelines and procedures for the acquisition of customers, submission of tenders/proposals etc. Maintaining fruitful relationships with existing customers. Ability to understand technical systems and expert in closing the deals. Handling Social Media Profiles Skills Qualifications Proficient in MS Office Suite and CRM solutions. Organizational and Marketing Administrative Skills Proven Ability to Communicate Information in An Effective and Professional Manner Excellent Interpersonal and Written Communication Skills in English Good Computer Keyboard Skills, Preferably Including Word Processing, Databases, Spreadsheets Ability to Work Effectively and Extremely Accurately Under Pressure Ability to Work as Part of a Team High Level of Day-To-Day Autonomy in Discharging Responsibilities Apply Online How many years of experience do you have 0 - 1 Years 1 - 2 Years 3 + Years Number of Gap Years (If any) only pdf files are supported Submit Application This field should be left blank Hi! Chat with one of our agent. Use this feature to chat with our agent.

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10.0 - 20.0 years

8 - 12 Lacs

Kochi

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Careers - Business Development Executive - Enfelista Technologies Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated. LATEST NEWS Opening for Business Development Executive at EnFelista Technologies : 0 -1 Years : Immediate Requirement : Bachelor s Degree Roles and Responsibilities: Build contacts with potential clients to create new business opportunities. Follow up, team meetings, monitoring the progress. Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets. Researching the needs of other companies and learning who makes decisions about purchasing. Follow up prospective clients/lead database updates. Make cold calls, emails connections for new business leads. Maintain knowledge of all product and service offerings of the company. Follow company guidelines and procedures for the acquisition of customers, submission of tenders/proposals etc. Maintaining fruitful relationships with existing customers. Ability to understand technical systems and expert in closing the deals. Handling Social Media Profiles Skills Qualifications Proficient in MS Office Suite and CRM solutions. Organizational and Marketing Administrative Skills Proven Ability to Communicate Information in An Effective and Professional Manner Excellent Interpersonal and Written Communication Skills in English Good Computer Keyboard Skills, Preferably Including Word Processing, Databases, Spreadsheets Ability to Work Effectively and Extremely Accurately Under Pressure Ability to Work as Part of a Team High Level of Day-To-Day Autonomy in Discharging Responsibilities Apply Online How many years of experience do you have 0 - 1 Years 1 - 2 Years 3 + Years Number of Gap Years (If any) only pdf files are supported Submit Application This field should be left blank Hi! Chat with one of our agent. Use this feature to chat with our agent.

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5.0 - 10.0 years

10 - 12 Lacs

Agra

Hybrid

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Location: Agra, Uttar Pradesh (Hybrid Mode) Experience: Minimum 5 years Key Responsibilities: * Requirement Gathering & Analysis: Collaborate with clients/stakeholders to understand business needs and translate them into Odoo configurations. * Customization & Configuration: Configure and customize Odoo modules (Sales, Purchase, Inventory, Accounting, CRM, HR, etc.) based on business requirements. * Implementation & Deployment: Oversee and participate in end-to-end Odoo ERP implementations, including data migration and integration with third-party applications. * Training & Support: Provide training to end-users and offer functional support post-implementation. * Documentation: Prepare and maintain functional specifications, workflows, and user manuals. * Testing & Quality Assurance: Conduct thorough testing of new modules, features, and customizations to ensure reliability and performance. Skills & Qualifications: * Experience: o Minimum 5 years of experience as an Odoo Functional Consultant . o Hands-on experience with Odoo 16+ versions. * Functional Knowledge: o Strong expertise in Odoo core modules (Sales, Purchase, Inventory, Accounting, CRM, etc.). o Experience with Odoo Studio and module customization. o Knowledge of business processes and ERP workflows. * Technical Skills: o Basic understanding of Odoo.sh and deployment processes. o Familiarity with PostgreSQL and basic SQL queries. * Soft Skills: o Excellent problem-solving and analytical skills. o Strong communication and presentation abilities. o Ability to work independently and collaboratively in a hybrid environment.

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1.0 - 2.0 years

2 - 4 Lacs

Bengaluru

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Job Title: CRM - Assistant Manager Location: Blore HSR Experience: 1-2 years Role Overview As a CRM Executive, you will play a pivotal role in enabling the B2B sales team by managing lead data, automating the sales pipeline, generating proposals, and tracking performance. Your work will directly support revenue targets across corporate, campus, and travel partnerships. Key Responsibilities Own and manage the B2B CRM platform for data hygiene, tagging, and tracking Source & enrich leads using tools like Apollo.io, LinkedIn Assign leads to regional sales managers with clear segmentation Generate and maintain rate cards, pitch decks, and proposals via templates Track funnel metrics: leads contact proposal deal Set up email follow-up sequences and WhatsApp broadcast lists Maintain weekly reports for sales performance dashboards Job Requirements 1-2 years of experience in CRM, lead ops, or sales support Proficient in Excel/Google Sheets, CRM tools Detail-oriented, organized, and process-driven Strong written communication for sending and cleaning up data Comfortable working with remote teams and managing async workflows Good to Have Experience in sales support at a travel, SaaS, or hospitality startup Understanding of B2B funnels and sales analytics

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1.0 - 4.0 years

1 - 4 Lacs

Pune, Maharashtra, India

On-site

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Post-Sales Customer Relationship Management Follow up for Disbursement/Payment with the customer and bank. Generate and send Demand Letters to respective customers. Maintain customer progress data and follow-up data. Follow up with documentation for the timely delivery of each customer's Agreement, Sale Deed (SD), Registration (REG), No Objection Certificate (NOC), Receipt of Completion (ROC), etc. Solve customers post-sales queries. Ensure no delay for the receipt of payment or in generating demand. Handle customer walk-ins for each project individually. Maintain all customer data in the software. Enter customer payment details in the software. Documentation and Compliance Generate necessary documentation from the software , including: Customer Possession documents Agreements NOCs Any other required documents Follow up with the customer and Registration Agent/Office regarding the Stamp Duty/Registration process. Ensure all documents are correctly made, franked, and duly signed by both parties (customer and directors). Ensure no delay or mistake regarding any documentation process.

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4.0 - 10.0 years

4 - 10 Lacs

Pune, Maharashtra, India

On-site

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Post-Sales Customer Experience Ensure a best-in-class post-sales customer experience. Respond to customers on time and provide complete and correct information either in writing or in person as requested. Registration Management Meet business objectives linked to Registrations in 15 to 20 Days Turn Around Time. Coordination and follow-ups with clients for end-to-end registration procedure, i.e., from preparing documents till handing over original documents to the customer. Forecast and achieve registration target on a monthly basis. Coordination and Process Implementation Coordination between internal departments for smooth functioning of the work process. Coordinate with internal and external stakeholders to ensure on-time and quality delivery. Effectively implement processes while achieving targets.

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2.0 - 4.0 years

1 - 4 Lacs

Bengaluru

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Area is looking for HR & Executive Operations to join our dynamic team and embark on a rewarding career journey Handles human resource functions including recruitment and onboarding Supports executive-level coordination and operational tasks Maintains HR documentation and manages employee relations Ensures compliance with policies and regulatory standards

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1.0 - 2.0 years

3 - 4 Lacs

Noida, Greater Noida

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Solitarian group is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentationAnalyzing customer data and behavior to identify trends, insights, and opportunities for improvementCreating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunitiesCollaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use of the CRM systemConducting customer surveys and gathering feedback to improve customer satisfaction and experienceMonitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

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2.0 - 5.0 years

1 - 3 Lacs

Navi Mumbai

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Role & responsibilities : Customer relationship , Customer support , communication with customers Preferred candidate profile : Candidate who are working with Real Estate Industry as CRM Executive can apply for the same . Exp Required: Min 2 to 5 years as CRM Executive in Mumbai .

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1.0 - 3.0 years

2 - 3 Lacs

Gurugram

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Roles and Responsibilities 1. Receiving phone calls inquires answering as per SOP 2. scheduling appointments for the clients basis availability 3. Interact with clients answer calls 4. Prepare bills & manage the cash 5. Manage petty cash & prepare cash vouchers 6. Preparing daily reports - Closing Report and Stock Report 7. Responsible for daily Cash 8. Good typing speed 9. To update all the information on CRM software 10. Good Computer knowledge 11. Calling clients to inform them about a special scheme 12. Calling Leads received through various platforms and entering in CRM software. Requirement : Only Female Candidates should apply Preference to Candidates having prior work experience with premium skin clinic/ spa/ Health club/ Salon Good communication skills Presentable Personality Good Computer knowledge Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Required) Total work: 2 years (Required) Clinic Timings : 10am to 8pm , Weekly off on Tuesdays

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0.0 - 2.0 years

1 - 3 Lacs

Mumbai

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Akbar Study Abroad is looking for Business Development Executive to join our dynamic team and embark on a rewarding career journey Familiarizing yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Attending networking activities to research and connect with prospective clients. Maintaining meaningful relationships with existing clients to ensure that they are retained. Suggesting upgrades or added products and services that may be of interest to clients. Crafting business proposals and contracts to draw in more revenue from clients. Negotiating with clients to secure the most attractive prices. Equipping staff with the technical and social skills needed to enhance sales. Reviewing clients' feedback and implementing necessary changes. Remaining in tune with trends in consumption to ensure that our offerings remain relevant. Fluent Written Spoken English Language Skills Excellent Interpersonal Communication Skills Interest in Sales and Counseling Knowledge of CRM and EdTech Work Experience Multi-tasker

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1.0 - 2.0 years

3 - 4 Lacs

Bengaluru

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This role is within the Growth team, where youll take the lead in driving all Customer Lifecycle Management (CLM) and Retention campaigns by collaborating with both central and city teams. You will analyze data to uncover actionable insights into customer behavior, usage patterns, and more. Additionally, youll work closely with senior leadership across various functions to deliver a data-driven action plan. - Conduct business analysis and develop a strong understanding of key metrics. - Extract data for daily reporting and ad hoc analysis. - Plan, manage and execute SMS, email, notifications, and other communication strategies. - Oversee daily operations related to communication execution. - Analyze the performance of various retention campaigns. - Publish and share weekly performance metrics to enable teams to act proactively.

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0.0 - 2.0 years

2 - 4 Lacs

Chennai

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Job Title: CRM Executive - Sales Support Location: Chennai (Work from Office) Experience: 0-2 years Company: Lumel - A Product Development Company About Us We are a fast-growing product development company focused on building world-class BI & Analytics solutions. With offices in Chennai and the US, we thrive on innovation, customer focus, and building teams that love what they do. Job Summary We are looking for a smart and enthusiastic individual to support our Sales team by managing CRN-related tasks, maintaining and learning our CRM system (HubSpot), and ensuring smooth communication and coordination with clients and internal stakeholders. Key Responsibilities Manage and update CRN (Channel Reseller Network) data and documentation. Learn and maintain our CRM tool (HubSpot) for daily operations. Coordinate with the Sales team to track leads, opportunities, and client communications. Help ensure data accuracy and consistency across all sales and CRM systems. Communicate professionally with clients and partners, maintaining good rapport and responsiveness. Identify and flag gaps or inefficiencies in the CRN or CRM processes and suggest improvements. Provide basic reports or dashboards from CRM when needed by Sales or Management. What are we looking for in the candidate A fast learner, especially with software tools and CRM systems. Possess strong common sense and logical thinking abilities. Excellent verbal and written communication skills. Detail-oriented, organized, and proactive. Able to work independently and as part of a team. Qualifications Any Bachelor s degree. 0-2 years of experience in sales support, CRM handling, or similar roles. Familiarity with HubSpot (preferred but not mandatory - training will be provided). Basic knowledge of B2B sales processes is a plus. Why Join Us Work in a fast-paced, high-learning environment. Be part of a supportive and energetic sales and marketing team. Opportunities to grow into roles in CRM strategy, sales ops, or account management.

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5.0 - 8.0 years

7 - 11 Lacs

Mohali

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Strong understanding of business strategy, sales processes, and customer relationship management. Excellent communication and negotiation skills with the ability to influence key stakeholders. Ability to identify new opportunities and develop tailored solutions for for clients. Strong analytical skills with experience in market research, performance tracking, and reporting. Experience in leading cross-functional teams and collaborating with various departments

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1.0 - 4.0 years

3 - 6 Lacs

Chennai

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Anbre Construction and Interiors P Ltd is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey. Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentationAnalyzing customer data and behavior to identify trends, insights, and opportunities for improvementCreating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunitiesCollaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use of the CRM systemConducting customer surveys and gathering feedback to improve customer satisfaction and experienceMonitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

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2.0 - 7.0 years

2 - 6 Lacs

Bengaluru

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Marketing Bengaluru Hybrid CRM Executive We usually respond within three days About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UKs largest and fastest-growing services marketplace, were on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 270 dedicated individuals, were committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024, and previously were 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. Youll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About the Role We have an opportunity for a dynamic and experienced CRM Executive to join Bark to help deliver personalised and relevant multi-channel communications for our customers and professionals. Reporting directly into a Senior CRM Manager, your time will be split between leading campaigns and supporting delivery of strategically relevant projects. You will be passionate about all things CRM, consider the customer experience and feed in innovative ideas into our strategy whilst delivering a best in class CRM experience for our customers and professionals. Responsibilities Manage set-up and configuration of data-driven campaigns to deliver engagement, retention & conversion Building emails, push notifications and SMS within Iterable Devise testing strategies, including A/B/MVT tests for ongoing BAU trading activities Optimise performance of existing campaigns/automations Oversee campaigns from creation to execution, including analysis and reporting Be comfortable with audience selection, segmentation & analysis Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently Required Skills and Experience At least 2 years of experience in a CRM or marketing role Very skilled and experienced working within an ESP platform (Iterable advantageous) Strong analytical skills with previous experience reporting on A/B tests Hands-on experience in delivering CRM campaigns and/or automation including dynamic content and personalisation Data visualisation tools (Tableau Advantageous) Demonstrate strong organisation and prioritisation skills Proactive, strong work ethic, personal accountability and ownership Understanding of best practices with regards to email deployment Exceptional time management & organisational skills Proactive and go-getting attitude Strong communication abilities to effectively collaborate with cross-functional teams Perks and Benefits Share options in a rapidly growing company whose founders have a proven track record and are Private Equity backed Office located in central Bangalore Personal annual L&D Budgets with 52,000 to spend on your development Enhanced Gympass membership for all employees with access to mental health courses and fitness classes Fully stocked kitchen and monthly lunches Regular wellness weeks with industry leading talks through to massages in the office Being at the forefront of an industry with new and exciting problems to solve Interview Process Screening Call with Talent Partner (30 mins) 1st Stage - Hiring Manager Stage (30 mins) 2nd Stage - Technical Task (60 mins) 3rd Stage - Values interview (30 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about. Department Bengaluru Remote status Hybrid Marketing Bengaluru Hybrid CRM Executive Loading application form Already working at Bark? Let s recruit together and find your next colleague.

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1.0 - 5.0 years

2 - 3 Lacs

Jaipur

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Sunex Stones, a leading manufacturer of engineered quartz slabs based in Jaipur, is seeking a motivated and detail-oriented CRM Executive with a minimum of 2 years of experience. The role involves handling customer order processing, managing preform invoices, resolving customer complaints, and ensuring accurate maintenance of customer databases. The ideal candidate will be proactive, possess excellent communication skills, and be capable of managing CRM-related administrative tasks efficiently. Experience in a manufacturing or industrial setting is preferred. Key Responsibilities: Preform Invoice Management Order Booking Form Updates Document Management Customer Database Maintenance Customer Complaint & Grievance Resolution Handle customer calls, emails, and queries professionally Proficiency in Microsoft Office (Excel, Word, PowerPoint), Excellent verbal and written communication skills, Experience in customer service or CRM roles, Strong problem-solving and administrative skills.

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0.0 - 1.0 years

2 - 5 Lacs

Noida

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Identify and reach out to potential travel agents, agencies, and tour operators. Onboard travel partners onto the Travelkida platform and explain the benefits of association. Maintain and nurture long-term relationships with B2B clients. Conduct product demos and explain service offerings clearly. Collaborate with the internal team to ensure smooth onboarding and service delivery. Follow up with leads and maintain updated records in the CRM system. Achieve weekly/monthly sales targets and contribute to business growth. Stay updated with industry trends and competitors offerings. Requirements Bachelors degree in Business, Marketing, Travel Tourism, or a related field. 01 year of experience in B2B sales, client servicing, or business development (freshers welcome). Strong communication, negotiation, and presentation skills. Ability to build rapport and handle objections confidently. Self-motivated, target-oriented, and eager to learn. Basic knowledge of MS Office and CRM tools is a plus. Interest in the travel industry is highly desirable. What We Offer: A performance-driven and collaborative work culture. Opportunity to grow in the dynamic travel-tech industry. Incentives and bonuses based on targets. Comprehensive training and mentoring. Remuneration as per market Standard.

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1.0 - 3.0 years

2 - 5 Lacs

Navi Mumbai

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Responsibilities - Handle day to day interaction with customers - Ensure support to all customers from order receipt till delivery - Responsible for payment collection from all customers - Provide all necessary documentation and status updates to all customers - Prepare proforma invoices - Should know basic calculations for making invoices, deducting advance etc.

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1.0 - 2.0 years

2 - 3 Lacs

Jaipur, Rajasthan

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Sunex Stones, a leading manufacturer of engineered quartz slabs based in Jaipur, is seeking a motivated and detail-oriented CRM Executive with a minimum of 2 years of experience The role involves handling customer order processing, managing preform invoices, resolving customer complaints, and ensuring accurate maintenance of customer databases The ideal candidate will be proactive, possess excellent communication skills, and be capable of managing CRM-related administrative tasks efficiently Experience in a manufacturing or industrial setting is preferred Proficiency in Microsoft Office (Excel, Word, PowerPoint), Excellent verbal and written communication skills, Experience in customer service or CRM roles, Strong problem-solving and administrative skills. Key Responsibilities: Preform Invoice Management Order Booking Form Updates Document Management Customer Database Maintenance Customer Complaint & Grievance Resolution Handle customer calls, emails, and queries professionally

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3.0 - 8.0 years

3 - 4 Lacs

Bengaluru

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CRM Executive (Real Estate) Location: Bangalore Experience Required: 3+ years in Real Estate / Construction - Customer Service Key Responsibilities : Act as the first point of contact for all customer interactions. Conduct welcome calls for all new customers and manage daily queries. Strive for real-time query resolution and handle customer complaints efficiently. Coordinate with internal teams to ensure timely resolution and closure of issues. Perform collection activities including : Demand calls Pre-due date follow-ups Reminder calls/emails Highlight defaulters and risks Ensure final collection closures Assist in preparing monthly reports, MIS and ensuring SOP compliance. Support the CRM Head with insights on customer expectations and feedback. Assist customers with housing finance documentation, bank approvals and legal formalities. Coordinate with the Accounts department to reconcile and resolve issues. Manage handover schedules , ensure smooth transition post-handover and attend resident engagement events. Maintain ongoing communication about construction progress and customization updates . Address and resolve customer escalations effectively. Desired Candidate Profile: Minimum 3 years of real estate customer service experience. Excellent communication skills verbal, written and active listening. Proficiency in Customer Care systems , MS Office (Excel, Word, PowerPoint). Basic legal and construction knowledge relevant to real estate. Confident and professional demeanour in dealing with internal and external stakeholders. Ability to multitask , handle pressure, and deliver quality customer experience. Ready to join immedieately. Key Skills : Good Communication skills, Good Grooming Standards, Ready to travel within Bangalore, Ready to work during extended hours / Holidays, Good Team Player. Education : UG: B.Tech/B.E. in Civil/Any Graduate. PG: MBA/PGDM in Advertising/Mass Communication, International Business (Preferred).

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3.0 - 8.0 years

3 - 4 Lacs

Bengaluru

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CRM Executive (Real Estate) Location: Bangalore Experience Required: 3+ years in Real Estate / Construction - Customer Service Key Responsibilities : Act as the first point of contact for all customer interactions. Conduct welcome calls for all new customers and manage daily queries. Strive for real-time query resolution and handle customer complaints efficiently. Coordinate with internal teams to ensure timely resolution and closure of issues. Perform collection activities including : Demand calls Pre-due date follow-ups Reminder calls/emails Highlight defaulters and risks Ensure final collection closures Assist in preparing monthly reports, MIS and ensuring SOP compliance. Support the CRM Head with insights on customer expectations and feedback. Assist customers with housing finance documentation, bank approvals and legal formalities. Coordinate with the Accounts department to reconcile and resolve issues. Manage handover schedules , ensure smooth transition post-handover and attend resident engagement events. Maintain ongoing communication about construction progress and customization updates . Address and resolve customer escalations effectively. Desired Candidate Profile: Minimum 3 years of real estate customer service experience. Excellent communication skills verbal, written and active listening. Proficiency in Customer Care systems , MS Office (Excel, Word, PowerPoint). Basic legal and construction knowledge relevant to real estate. Confident and professional demeanour in dealing with internal and external stakeholders. Ability to multitask , handle pressure, and deliver quality customer experience. Ready to join immedieately. Key Skills : Good Communication skills, Good Grooming Standards, Ready to travel within Bangalore, Ready to work during extended hours / Holidays, Good Team Player. Education : UG: B.Tech/B.E. in Civil/Any Graduate. PG: MBA/PGDM in Advertising/Mass Communication, International Business (Preferred).

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