Posted:2 weeks ago|
Platform:
On-site
Full Time
Responding to inquiries: Handling customer inquiries via phone, email, and chat in a timely and professional manner. Documentation: Maintaining accurate records of customer interactions, including inquiries, resolutions, and follow-up tasks. Escalation: Identifying and escalating complex or sensitive issues to the appropriate team or individual. Customer Service: Providing excellent customer service and ensuring a positive experience for all customers. Relationship Building: Developing and maintaining positive relationships with existing customers to foster loyalty and retention. Data Management: Updating and maintaining customer data within the CRM system to ensure accuracy and efficiency. Job Type: Full-time Pay: ₹9,755.58 - ₹24,804.09 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): Do you speak Hindi/ English/ Malyalam/ Tamil/ Kannada? Work Location: In person
Club Oxygen Holidays & Resorts Ltd.
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