Critical Infrastructure Engineer

Job Title: Critical Infrastructure Engineer Level 2

Location: Navi Mumbai - Airoli

Experience: 3 to 7 years

Department: Infrastructure Operations / Facilities Engineering

Reports To: Infrastructure Manager / Senior Facilities Manager

Job Summary:

We are seeking a detail-oriented and proactive Critical Infrastructure Engineer with 37 years of experience in monitoring and maintaining critical infrastructure systemsspecifically power and HVAC systems. The role demands real-time system monitoring, incident response, preventive maintenance tracking, and compliance documentation to ensure optimal uptime and performance in a high-availability environment.

Key Responsibilities:

1. Monitoring Power Systems

Continuously monitor power distribution systems (UPS, generators, electrical panels) for performance and uptime.

Track power usage and efficiency; identify and report anomalies such as voltage fluctuations or overload conditions.

2. Monitoring HVAC Systems

Monitor HVAC infrastructure (CRACs, air handlers, chilled water systems) to maintain optimal equipment room temperature and humidity.

Ensure efficient cooling performance and identify early signs of wear or inefficiencies.

3. Real-Time Alerts & Incident Response

Configure real-time alerts for system failures, threshold breaches, or degradation in performance.

Act immediately on alerts by performing diagnostics and escalating to relevant stakeholders when necessary.

4. Data Logging & Reporting

Maintain accurate and detailed logs of system performance, anomalies, and interventions.

Prepare daily, weekly, and monthly reports on infrastructure health and incident status for internal use and audits.

5. Troubleshooting & Issue Resolution

Analyze and identify root causes of issues or failures in critical systems.

Collaborate with vendors and technical teams for prompt resolution and preventive action.

6. Incident Documentation

Ensure complete documentation of incidents, diagnostics, and corrective actions taken.

Analyze incident trends to identify recurring problems and propose long-term solutions.

7. Preventive Maintenance Monitoring

Track preventive maintenance schedules and ensure timely execution to avoid downtime.

Set up alerts for upcoming maintenance tasks and coordinate with maintenance teams or vendors.

8. Compliance & Audit Support

Monitor systems to ensure adherence to regulatory and industry standards (energy efficiency, environmental norms).

Assist during audits and provide required documentation and reports.

Qualifications & Requirements:

Bachelors degree or diploma in Electrical Engineering, Mechanical Engineering, or related field.

37 years of experience in infrastructure monitoring (power and HVAC systems).

Hands-on experience with monitoring tools, sensors, and SCADA systems is preferred.

Familiarity with data centers or high-availability environments is an added advantage.

Soft Skills & Competencies:

Strong analytical and troubleshooting skills.

Excellent documentation and incident tracking abilities.

Calm and composed approach to problem-solving in high-pressure scenarios.

Effective verbal and written communication skills in English.

Ability to work collaboratively with cross-functional technical and vendor teams.

Work Environment:

Rotational shift duties and on-call availability may be required based on the criticality of the systems monitored.