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Credit Risk Operations Team Lead

Credit Risk Operations Team Lead

Stripe

6 - 11 years

15 - 17 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Financial statements Process improvement Analytical risk modeling Cash flow SMB Scheduling Financial statement analysis Forecasting Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

In this role, you will manage and develop a group of Credit Risk Operations Associates that are focused on commercial credit underwriting and risk mitigation. The Credit Risk Operations Team Lead will cultivate the engagement of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To be a fit, you will have a strong operations mindset, possess a deep understanding of commercial credit risk, be able to move quickly, and be passionate about delivering an incredible user experience.

Responsibilities

Manage, coach, and develop a new team of in-office Credit Risk Operations Associates
Execute on commercial credit underwriting frameworks that allow your team to evaluate business models and financial statements of successful venture-backed startups to established entities
Guide your team to identify commercial credit risk and propose risk mitigation strategies
Drive strong operational delivery and process improvement helping to maintain credit risk tolerance and balance credit loss and customer experience
Build a great culture and ensure team members are happy, effective, and growing in their career
Set clear goals and direction, and provide regular feedback on team members performance
Be data-driven in your analysis of performance, and in your decision making
Transmit and foster our values, serving as a beacon of Stripe s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment
Manage operational performance to deliver KPIs
Manage capacity and scheduling to ensure adequate coverage
Help resolve roadblocks and issues as they arise
Act as a point of escalation for complex credit underwriting reviews

Who you are

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

A minimum of 6+ years of experience with commercial credit underwriting, financial statement analysis, risk modeling and cash flow forecasting
The ability to transform business and financial data into a cohesive narrative that outlines potential credit risks and presents dynamic mitigation strategies
At least 1+ years of direct people management experience
Leadership skills, strong analytical abilities, and excellent communication skills are essential
An ability to partner effectively with internal globally distributed stakeholders
Strong operational background including new process launches and service delivery
Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example
Passion for process improvement and innovation

Preferred qualifications

Degree/diploma in Finance or Accounting, or a related field

Experience in payments, e-commerce, or fintech mitigating credit risk
Experience in building and scaling new teams

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Credit Risk Operations Team Lead