Country Management - Manager

Job Description

Role & responsibilities Work in bridging good relationship between GBSI Delivery teams, Agency Finance, RO, HO. Work closely with Executives/Sr Executives to groom them with full ownership on their activities performed, improvements /changes in order to improve effectiveness Analise KPIs / Decrease GBSI queries To take all relevant actions and decisions towards GBSI GL/AP/AR/Cost Control/Bank aged items. Analise KPIs and requests sent by Agency Finance Team Organize internal meetings with GBSI production teams Ensure 1st level of control and analysis Ensure 1st level of controls to avoid any back and forth process with Agencies and analysis on; BS and P&L Variance / Cost allocation / Safran consolidation package Supervise, validate and produce To sign bank reconciliations with CFO, Monthly General Accounting and joint signature of representation letter with CFO Validate Treasury reporting in Consolidation Package Produce Financial statement appendices Supervise statutory audits in GBSI with the Internal Audit Team Ensure direct contact with stakeholders Ensure, under its control, that GBSI teams have a direct contact with customers, suppliers and internal group stakeholders Lead first level discussions for any discrepancy or dispute with Customers and Suppliers 100% adherence and compliance for ISO/ISMS standards Review of agency score card and identify areas of improvement Support FPM team to implement the standardization initiatives for the respective agencies/clusters in scope Works collaboratively with the offsite locations & regional offices to anticipate and understand customer expectations and satisfaction levels and translate that knowledge into process Preferred candidate profile Experience of min 10 - 14 years with relevant hands on experience in BPO/Shared services and preferably from Shipping Industry with extensive knowledge on entire Finance & Accounting Processes. Should have extensively worked in at least two of the F&A processes (AP / AR / GL)