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Inchcape Shipping Services
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Cost Optimization Analyst (Internal Only)

Cost Optimization Analyst (Internal Only)

Inchcape Shipping Services

1 - 4 years

9 - 13 Lacs

Mumbai

Posted:23 hours ago| Platform:

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Skills Required

Procurement MS Office suite Data analysis Service level Project management Analytical ISS Customer service Operations Statistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Collaborate with cross-functional teams to identify areas of improvement and implement solutions.
Consistently provide excellent customer service to our customers.
Build relationships with our customers external and internal.
Develop and analyse operational reports to assess performance, identify trends, and make data-driven decisions.
Work with our Procurement Team to evaluate vendor opportunities and potential up-dated savings or new saving initiatives.
Develop and implement standardized operational procedures and best practices.
Day to day tasks is managed and agreed timeframes are met.
Be responsible to the customer for timely update of ISS systems and reports
Scrutinising Data analytically - DA s / Invoices to ensure we are capturing all available savings
Design Phase - Set up a project management work sheet, highlighting the project scope, individual objectives and key persons, deadlines etc Also allowing for easy tracking of project progress
Generate Monthly Performance Statistics Looking at Internal performance (Actual performance vs Internal SLA - Service Level Agreement).
Generate Monthly Performance Statistics for both ISS and Hub Account Clients (Actual performance vs. Clients KPI s Key Performance Indicators).
Generate Quarterly Activity Statistics for Key Account Clients and identify trends and key changes within the Clients existing Business Portfolio .
Understand the Company s capabilities and effectively communicate these to the customer.
Collate and distribute public domain information on Hub Account Clients (what are the future changes within the Clients Business Portfolio )
Generate Presentations for Quarterly Business Review Meetings with Key Account Clients.
Provide support to the KAMs (Key Account Managers) with performance information.
Provide Hub Account Clients with support and research expertise for standard reports, ad-hoc projects and benchmarking.
Future responsibilities to include Contract Execution for named Hub Accounts

Who you are:

Customer Focus

Ethics and Integrity

Organisational Commitment

Health & Safety Compliance

Project Management

Analytical & Innovative Thinking

Technical Solutions - Data Analysis

Adaptability and Change

Managing Work Processes

Interpersonal understanding

Presenting , Planning and Delivery

General knowledge of shipping industry

Good analytical and problem-solving ability

PC Literate, MS Office Suite

Previous experience with either Ops Management / Cost Optimisation / Procurement / Cost accounting qualification

Advanced reporting and documentation skill set

Project Management experience

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