Configuration Management Engineer Radio Expert

Job Description

As a Fault Management/Configuration Management Engineer - Radio, you will be involved in the daily Shift operations to handle network outages, be responsible for end-to-end troubleshooting until resolution, collaborating with multiple stakeholders across domains/teams, to maintain high network uptime & availability. You Have: Bachelors degree in engineering with good communication skills (both verbal and written) Minimum 3-to-5 years of Fault Management experience in handling RAN (Radio Access Network) telecom networks, preferably both Remote Technical Support & field experience. At least 2 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool) Extend Level 2 FM/CM support in RAN (Radio Access Network) domain (multi-technology, multi-vendor) Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei) Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Plan, prepare & implement Configuration/Optimization related network changes as required. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA) Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Rehoming / Recommissioning / Hardware / software parameter changes / upgrades. Contribute towards building Knowledge base & Problem Management.