106 Community Management Jobs - Page 5

Position description: PURPOSE : Responsible for the routine activities and operations for the assigned members of the Hub with key focus on maximizing customer satisfaction while upholding the Service Brand. Act as first point of Contact for all member requirements, concerns, servicing and billing. Influence member retention and expansion by member customer delight through various touch-points. Key person to deliver on ground member experience and facilitate allied activities like facilitate customization activities, onboarding or offboarding of members, member engagement activities. KEY STAKEHOLDER NETWORK (Internal and external) : Internal: Facilities Team, Finance, Legal, Marketing, Sales, Community Team, Set-up, Technology Infrastructure External: Member Customers (Can be 91S team based out of Hub too), Walk-in leads, Vendors (Events/Facilities) MINIMUM REQUIREMENTS (Requirements to fit into this role) : Education Guidelines: Bachelor's Degree in Hotel, Hospitality or Events Management Experience Guidelines: 0-2 Years preferably in a B2C Service Oriented organization Knowledge & Skills: A. Technical Financial Acumen (Basic Revenue/GST compliance/Collections/Invoicing etc.) Event Management Customer Relationship Management IT Infrastructure Basics B. Behavioral Customer Orientation Collaboration Stakeholder Management Problem Solving Organizing & Planning Communication Skills (Interpersonal Relationship) AREAS OF RESPONSIBILITY: A. Strategic & Planning Responsibilities Plan events calendar in collaboration with Community Team and identify events in various categories (Learning/Unwinds/Awareness etc.). Conduct activities in line with the events calendar, encourage participation and measure feedback from members. Maintain healthy relationships with the members and identify any churn risks or expansion opportunities proactively. Create awareness about the shared resources available in the Company and foster the culture of working in a shared space. Execute core activities pertaining to enhancing NPS & measuring customer satisfaction levels on all service offerings & amenities. Track the NPS scores from their respective PoCs & provide inputs to respective stakeholder basis assessment results to improve on key metrics for assigned Hub. Formulate plans to seamlessly conduct onboarding activities, hub-tours, and meet operational & tactical requirements of hubs in line with the SOPs/Service Brand guidelines. Follow the Onboarding process as per the laid down SOPs to provide a delightful member experience. B. Financial & Control Responsibilities Accountable for maintaining contract agreements, timely invoicing of the members & collection of payments on products & services offered for all members in the assigned hub. Outline and share audit agreements, invoicing reports, quarterly event calendar & execution of monthly event/ activity, conduct gap analysis and suggest corrective actions or highlight red flags if any to concerned stakeholders. C. Functional Responsibilities Responsible for overall compliance in standards and execution as directed by Finance & Legal teams w.r.t contracts management & implementation for assigned hub. Directly accountable for exceptional hub tours for all walk-ins and on-boarding for all members for the assigned Hub. Execute initiatives & methodologies to drive operational excellence for assigned hub to manage working capital & derive cost efficiencies while managing optimum quality standards as directed by immediate supervisors. Responsible for delivery of products & services for all members as per agreement for respective hubs. Lead operations & delivery of events for assigned hub as directed by Community teams. Execute all learning programs & workshops as directed by community team for the assigned Hub. D. People Responsibilities Develop self capabilities to manage complex member relationships, understand business context. Ensure adequate training of self to manage customers & stakeholders in line with the service brand guidelines. Primary Responsibilities: Community Management

About the job: Key responsibilities: 1. Plan, schedule, and coordinate regular webinars on SQAAF and NAAC-related topics 2. Prepare clear, professional, and visually appealing presentations for sessions 3. Moderate live webinars, engaging with speakers and attendees to ensure seamless execution 4. Promote webinars effectively on LinkedIn, WhatsApp, Telegram, and other relevant platforms 5. Build and maintain strong working relationships with webinar speakers, advisors, and stakeholders 6. Support internal operations to enhance overall session quality and audience engagement Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-06-05 23:59:59 Skills required: Social Media Marketing, Event Management, MS-PowerPoint, Presentation skills, Operations, Client Relationship, English Proficiency (Spoken), English Proficiency (Written), Interpersonal skills, Effective Communication and Community Management Other Requirements: 1. Freshers looking to launch their career in operations, events, community management or marketing. 2. Experienced candidates are also welcomed. 3. Individuals with excellent communication and interpersonal skills. 4. A proactive, detail-oriented attitude with a willingness to learn and grow. About Company: Luneblaze provides Tech-based solutions to help institutions automate their accreditations and assessments like SQAAF for schools and NAAC, NBA, and Nirf for Colleges.

About the job: Key responsibilities: 1. Placement preparation: Engage with students one-on-one, guiding with resume, portfolio, and interview prep. 2. Placement operations: Facilitate smooth execution of placements from application to offers. 3. Student engagement: Assist with mentorship and profile building, engage during internships. Who can apply: Only those candidates can apply who: Salary: ₹ 5,00,000 - 6,00,000 /year Experience: 0 year(s) Deadline: 2025-06-04 23:59:59 Other perks: Informal dress code, 5 days a week, Free snacks & beverages Skills required: Copywriting, Interpersonal skills, Community Management, Resume screening and Interview Coordination Other Requirements: 1. Someone who enjoys engaging with and guiding people. 2. Strong verbal and non-verbal communication skills. About Company: IVB, we are building an ecosystem for entrepreneurship - the place to start and build businesses with co-founders, upskilling, investments, and mentorship. We currently have 2 flagship programs which are full-time and offline: UG in Entrepreneurship (3 years) and PG in Entrepreneurship (2 years) Through these, aspiring founders get a serious and low risk chance at entrepreneurship, along with picking up immense skills, exposure, and network.

About the job: Key responsibilities: 1. Conduct live gaming sessions on the Gaming platform, maintaining high energy and professionalism 2. Actively play featured games while engaging the audience through real-time communication 3. Monitor live chat, respond to player queries, and sustain interactive conversations throughout the session 4. Share commentary, humor, and authentic reactions to enhance the viewing experience 5. Foster a sense of belonging and excitement within the gaming community Requirements: 1. Ability to communicate clearly, enthusiastically, and engagingly, primarily in Hindi 2. Strong command over voice modulation, articulation, and pacing 3. Natural ability to create a friendly, welcoming, and energetic environment 4. Quick thinking and improvisational skills to handle live interactions and unexpected scenarios 5. Genuine enthusiasm for games and community-driven experiences 6. No prior experience in hosting or live streaming is required Who can apply: Only those candidates can apply who: are Computer Science Engineering students Salary: ₹ 2,80,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-05-31 23:59:59 Other perks: Health Insurance Skills required: Game development, Interpersonal skills, Effective Communication, Influencer Marketing and Community Management About Company: NewZenAlpha is at the forefront of innovation, driving excellence in the digital realm. Our mission is to deliver cutting-edge technology solutions that empower businesses and enhance user experiences. We pride ourselves on a culture of creativity, collaboration, and continuous learning. Join us as we push the boundaries of what's possible and shape the future of technology.

About the job: We are looking for a passionate and detail-oriented Technical Content Writer to join our growing cybersecurity team. This role is perfect for someone with a knack for writing and a keen interest in technology and cybersecurity. You will work closely with experts and contribute to creating educational, engaging, and technically accurate content for blogs, social media, documentation, and more. Key responsibilities: 1. Research cybersecurity topics, trends, and news to produce informative content. 2. Write clear, concise, and technically sound articles, guides, and documentation. 3. Ensure all content is grammatically correct, well-structured, and plagiarism-free. 4. Optimize content for SEO while maintaining technical accuracy. Requirements: 1. Experience: 0-6 months. 2. Bachelor's degree in Computer Science, IT, English, Journalism, or a related field. 3. Strong written and verbal communication skills. 4. Ability to explain complex technical terms in a simple, reader-friendly manner. 5. Curiosity and willingness to learn about cybersecurity trends and technologies. Who can apply: Only those candidates can apply who: are Computer Science Engineering students Salary: ₹ 2,50,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-05-29 23:59:59 Other perks: 5 days a week, Health Insurance Skills required: Content Writing, Technical Writing, English Proficiency (Spoken), English Proficiency (Written), Effective Communication and Community Management About Company: InfoSec Train is a technology-related organization focusing on a variety of IT security training and information security services. InfoSec Train was established in May 2016 along with a team of experienced and enthusiastic professionals who are competent enough to deliver world-class training/services to our client. We provide professional training, certifications, and professional services related to all spheres of information technology and cybersecurity. InfoSec Train offers complete training and consulting solutions to its customers globally. Whether the requirements are technical services, certification, or custom training, InfoSec Train has consistently delivered the highest quality and best success rates in the industry. All training is delivered by certified instructors with years of industry experience. Our instructors invigorate their training sessions with real-world examples, making them interactive, understandable, and easy to comprehend.

About the job: Key responsibilities: 1. Engage with prospective students and families to understand their goals, interests, and concerns 2. Provide information about Navikshaa's programs, curriculum, and campus culture to help students make informed decisions 3. Collaborate with admissions team to review applications, conduct interviews, and evaluate candidates 4. Utilize effective communication strategies to address inquiries, resolve conflicts, and maintain positive relationships with students and families 5. Develop and implement outreach initiatives to connect with potential students through events, workshops, and social media platforms 6. Lead negotiations with students regarding tuition, financial aid, and other related matters to ensure a smooth enrollment process 7. Monitor and track student progress, retention rates, and feedback to continuously improve the admissions process and student experience Who can apply: Only those candidates can apply who: Salary: ₹ 3,70,000 - 6,30,000 /year Experience: 0 year(s) Deadline: 2025-05-28 23:59:59 Other perks: Health Insurance, Life Insurance Skills required: Negotiation, Effective Communication and Community Management About Company: Our company offers a range of services aimed at empowering businesses and individuals. We provide upskilling courses designed to help students enhance their technical and professional skills, preparing them for success in the modern workforce. Additionally, we specialize in website building services, creating customized, responsive, and user-friendly websites to help businesses establish a strong online presence. We also offer CRM software solutions that help organizations manage customer relationships efficiently, streamline operations, and improve overall customer satisfaction. With a focus on quality and innovation, we are committed to delivering effective, scalable, and impactful solutions to meet the unique needs of each client.