3 - 5 years

46 Lacs

Posted:4 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Develop and implement collection strategies to meet monthly and quarterly recovery targets.
  • Monitor the performance of collection agents/executives and guide them toward achieving recovery goals.
  • Track overdue accounts and initiate appropriate action to recover outstanding dues.
  • Conduct field visits for high-ticket or critical delinquent accounts when necessary.
  • Handle escalated cases and negotiate payment arrangements with customers.
  • Maintain MIS reports and provide regular updates to senior management.
  • Ensure compliance with legal and regulatory requirements in collection practices.
  • Liaise with legal teams for recovery through legal channels where needed.
  • Maintain strong relationships with customers to reduce delinquency and improve repayment behavior.
  • Requirements:
  • Bachelor's degree in Finance, Business, or a related field (MBA preferred).
  • 3–5 years of experience in collections, preferably in [banking/NBFC/telecom/retail lending].
  • Proven leadership and team management skills.
  • Strong negotiation, communication, and problem-solving abilities.
  • Familiarity with collection software, legal recovery procedures, and RBI guidelines (for financial sectors).
  • Ability to handle pressure and meet deadlines.

Job Type: Full-time

Pay: Up to ₹390,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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