Job
Description
The Club Manager role entails overseeing all aspects of the luxury club's operations to ensure a high-quality member experience, operational excellence, and profitability. You will be responsible for managing Food & Beverage, Housekeeping, Events, Liquor Licensing, Revenue Generation, Team Management, and P&L responsibilities. Your key responsibilities will include: Club Operations & Member Services: Ensuring smooth day-to-day operations, maintaining high member satisfaction, and implementing SOPs for luxury service standards. Food & Beverage (F&B) Management: Overseeing restaurant, bar, banquet, and caf operations, ensuring quality, hygiene, and innovation in food offerings, and enhancing F&B revenue through promotions. Housekeeping & Facility Maintenance: Maintaining cleanliness and hygiene standards, coordinating scheduled upkeep, and monitoring vendor performance. Event Management & Programming: Conceptualizing, planning, and executing member-focused events, liaising with vendors for flawless execution, and maintaining an annual event calendar. Liquor License & Bar Operations: Ensuring compliance with liquor licensing norms, managing bar inventory, pricing, and promotions, and training staff on responsible service. Revenue Generation & Business Development: Driving revenue through various channels, identifying partnership opportunities, introducing loyalty programs, and monitoring revenue channels for profitability. Financial & P&L Management: Preparing budgets, tracking variances, managing costs, reviewing income/expense reports, and presenting MIS reports to management. Team Leadership & Training: Recruiting, training, and managing staff, conducting regular reviews, motivating the team, and implementing skill enhancement programs. Compliance, Safety & Risk Management: Ensuring compliance with legal requirements, conducting internal audits, and coordinating with regulatory authorities when necessary. Key Skills & Competencies required for this role include leadership, luxury hospitality, F&B expertise, budgeting, problem-solving, sales, and strong communication. Qualifications & Experience: A Bachelors/Masters degree in Hotel Management/Hospitality/Event Management, along with 8-12 years of relevant experience in managing clubs/hospitality/resorts, demonstrating a proven track record in team handling and business generation. To apply for this position, please share your resume at kanika.bhambri@bptp.com.,