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2.0 - 13.0 years
14 - 16 Lacs
Pune, Chennai
Work from Office
Join us as a Infrastructure Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Infrastructure Engineer you should have experience with: Experience configuring, using or maintaining Kubernetes (OpenShift EKS or AKS). Experience in developing and coding software using Python, Bash or Golang. Experience with Docker, Containers and Cloud-Native utilities and software. Hands on development experience on setting up infrastructure monitoring. Experience in developing Self-Service solutions for automation and TOIL reduction. Drive mindset for continuous improvement. Should have Observability hands on any of the tools Like Elastic, Prometheus Grafana. Some other highly valued skills may include: Experience in writing Ansible Playbooks or Chef Cookbooks. Foundational understanding of Cloud technologies within AWS or Azure. Familiarity with complex system integrations, REST APIs, Observability, Telemetry and microservice-based architectures. Elastic or any other tools hands on would be preferred. Have worked in an SRE / DevOps role. Experience with CI/CD tools , monitoring systems , and configuration management tools. Strong programming skills and Kubernetes internal knowledge. Bridge Knowledge gaps . Developed secure solutions optimised for cost reliability. Handson experience on Portworx Cilium . You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
Posted 2 weeks ago
1.0 - 4.0 years
5 - 6 Lacs
Pune
Work from Office
Description Qualification: Graduation or any equivalent qualification from a reputed institute NCG - Trained on any ETL/ Reporting / Cloud computing tool - Trained in writing complex SQL and doing data analysis - Trained in Oracle SQL and PL/SQL - Trained with Stored Procedures - Trained in on UNIX commands - Knowledge in Tableau will be value add
Posted 2 weeks ago
1.0 - 4.0 years
2 - 6 Lacs
Pune
Work from Office
This role is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Frontline Engineer works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve application software related questions and troubleshoot issues encountered in applications. This position requires an individual, who can passionately and patiently educate our clients on, how our product is designed to work, and has problem solving skills, eagerness to learn and customer centric mindset. Consistently deliver positive customer experience reflected over Customer Satisfaction metrics (CSAT). Continuous adherence with Cornerstone OnDemand support process to achieve Customer SLAs. Time-bound and superior customer communication over CRM (salesforce), Phone and Email. Regular quality updates until resolution to prevent case staleness/aging and preventing a backlog. Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time-bound resolution in line with customer expectations. Where necessary, time-bound engagement of next-level support with proper triage and case documentation, keep stakeholders timely appraised and share feedback. Active engagement with Knowledge base and forums utilizing help channels/resources. Continuous learning and knowledge enhancement around Cornerstone OnDemand product portfolio and associated technology. Consistently deliver aligning with set goals and beyond. Seamlessly collaborate and contribute towards the inclusive success of Cornerstone OnDemand ecosystem. Consideration of privacy and security obligations. Youve got what it takes if you have Bachelor s degree in computer science or equivalent with less than a year of customer facing application support experience. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Strong analytical and problem-solving skills. Added Advantage - Familiar with support workflows and processes and experience working with CRM application like Salesforce, in SLA driven ecosystem. The role requires working in 24x7 environment (mostly US shifts). Location Pune MH (on-site)
Posted 2 weeks ago
1.0 - 4.0 years
4 - 7 Lacs
Pune
Work from Office
Technical Support Software Engineer Pune, Maharashtra Work Type: Full Time We are looking for a highly motivated and skilled Support Software Engineer to join our team on a night shift schedule. This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills. The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges Key Responsibilities Client Relationship Management: Serve as the primary point of contact for client queries, delivering exceptional communication, and ensuring swift issue resolution to maintain high client satisfaction. Technical Troubleshooting and Resolution: Troubleshoot and resolve minor to intermediate software application issues, ensuring minimal disruption for users. Information Collection and Escalation: Gather detailed technical information from clients, thoroughly understand the problem context, and effectively relay the information to development leads for advanced resolution. Cross-functional Collaboration: Work closely with development leads and cross-functional teams to provide support and resolution for customer issues. Comprehensive Documentation: Meticulously document client issues, actions taken, and resolutions to build a robust knowledge base for future reference and continuous improvement. Software Lifecycle Contribution: Actively participate in maintaining, supporting, and optimizing software throughout its lifecycle, including identifying and implementing bug fixes and enhancements. Automation of Support Processes (Good to Have): Identify opportunities to automate redundant, repetitive support tasks to improve efficiency and reduce manual effort. Required Skills and Qualifications Technical Expertise: Proven hands-on experience with programming languages such as Python (primary), Node.js, TypeScript, etc. Linux Environment Proficiency: Strong working knowledge and practical experience with Linux operating systems. Software Development Lifecycle (SDLC) Acumen: A solid and practical understanding of the software development lifecycle, coupled with best practices for troubleshooting, debugging, and issue resolution. Exceptional Communication: Outstanding verbal and written communication skills, with the ability to clearly and concisely explain complex technical issues to non-technical clients. Client-Facing Experience: Demonstrated strong ability to interact effectively with clients, gather necessary information, and ensure a consistently high level of customer satisfaction. Proactive Problem-Solving: Quick-thinking, proactive, and analytical in resolving issues, with a focus on providing an excellent user experience. Team Player: Ability to collaborate seamlessly with development leads, engineering teams, and other stakeholders for effective escalation of complex issues and gathering additional technical support when required. Preferred Skills Relevant Support Experience: Previous experience in a technical support or customer-facing technical role. Cloud and Cybersecurity Tool Familiarity: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and experience with Cybersecurity tools such as Cortex XSOAR, SIEM, SOAR, and XDR platforms is a significant plus. Automation and Scripting Expertise: Proven experience with automating processes or writing scripts to enhance issue resolution efficiency. Work Environment This is a night shift position with available shifts including 5 PM to 2 AM, 1 AM - 10 AM, and 10 PM - 7 AM. You will be expected to work independently and efficiently during these hours. The position may require occasional weekend shifts based on project requirements. An additional night allowance will be provided.
Posted 2 weeks ago
7.0 - 12.0 years
9 - 13 Lacs
Bengaluru
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place. We have an outstanding opportunity for an expert Solutions Engineer to work with our outstanding healthcare, real estate and education customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform in Bangalore, India! The successful applicant will have a track record of working with enterprise software and services organizations in driving business outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology groups. Specific Responsibilities: Provide thought leadership in how large enterprise organization can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Engage with business users to build solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. The ability to authoritatively present and articulate the business value to managers and executives of all levels. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative.| Required Skills: Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Relevant 7+ years of confirmed experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions. Strong focus and experience in pre-sales or implementation is required. Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. Experience in sophisticated solution selling to Commercial customers A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service Support, Marketing and Mobile solutions. Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Outstanding presentation and demonstration skills. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 2 weeks ago
8.0 - 13.0 years
2 - 6 Lacs
Mumbai
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place. Job Description We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place. We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in West India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and maintaining relationships within our Growth Business segment focusing on customers in West India. - Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web and in person. Requirements: - 8+ years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience. - Successful track-record managing deals with customers in West India. - Consistently over-achieved quota (top 10% of company) in past positions. - Ability to create customer value and volume deals. - Experience managing and closing complex sales-cycles. - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work at a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 2 weeks ago
8.0 - 13.0 years
8 - 12 Lacs
Pune
Work from Office
Job Description We re looking for Staff Integration and DevOps Engineer to join Procore s Data, Technology Security (DTS). This role demands expertise in Java, Micro service architecture, API, middleware tools (Like Camunda, Workato, MuleSoft) to ensure efficient, scalable, and reliable integrations and DevOps implementation experience for automated build, test and deployment processes. As a Staff Integration and DevOps Engineer, you ll partner with Salesforce, ERP/Billing systems teams for day to day This position reports to Sr Manager. We re looking for someone to join us immediately. What you ll do: You will work with cross-functional teams to build integrations with Salesforce, third-party/ERP /Zoura Billing systems and ensure seamless data flow and system interoperability. Collaborate with business analysts and stakeholders to gather and analyze integration requirements. Translate business requirements into technical specifications. Participate in code reviews and ensure adherence to coding standards. Troubleshoot and resolve integration issues. Optimize integration performance and scalability. Identify and resolve performance bottlenecks. Monitor and analyze integration logs and metrics. Design, develop, and maintain integrations between Salesforce and external systems using REST, SOAP, and other APIs. Utilize middleware platforms (Camunda, Workato, MuleSoft) to facilitate complex integrations. Implement robust error handling and logging mechanisms for integrations. Design and uplift CI/CD pipelines for automated build, test and deployment processes. Automate deployment processes to ensure consistent and efficient releases. Utilize version control systems for code management and collaboration. Java and Camunda experience is highly preferred will be beneficial to build critical components and influence overall integration architecture. Create and maintain technical documentation for integrations and deployment processes. Help explore Agentic solutions to enhance end to end business process. What we re looking for: 8+ Years of experience in Application Development and DevOps experience. Strong understanding of APIs (REST, SOAP, Bulk). Experience with a middleware platforms like (Camunda, MuleSoft, Dell Boomi, etc.). Proficiency in Java J2EE and SOQL/SOSL. Experience with DevOps practices and CI/CD pipelines. Familiarity with version control systems (Git). Experience of continuous integration and continuous deployment practices, including tools like Jenkins, GitLab, and CircleCI. Expertise in cloud computing, scripting, automation, CI/CD, and security. Understanding Docker and Kubernetes for packaging and deploying applications is preferred Strong problem-solving and analytical skills, Excellent communication and collaboration skills. Education: Engineering degree in Computer Science, Information Technology, or a related field or equivalent work experience. Additional Information Perks Benefits At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.
Posted 2 weeks ago
7.0 - 12.0 years
5 - 9 Lacs
Gurugram
Work from Office
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place. We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place. We are seeking proven sales performers to help us grow our customer base for our Growth Business segment in West India. This is a role for someone who is a hunter and eager for new business success. Responsibilities include generating new business in new accounts and also expanding the footprint inside existing customers, as well as playing a key role as you drive strategic CRM initiatives for companies across the West India market. This is a role for someone who can see the value of Cloud Computing and who can be a combination salesperson and evangelist to get the Salesforce penetration into the sector growing even more. On top of your own business development, we provide a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales so it is not just you against the world. Responsibilities: - Developing and maintaining relationships within our Growth Business segment focusing on customers in West India. - Leading complex sales-cycles and presenting to C-level executives the value of our enterprise suite of applications. - Forecast sales activity and revenue achievement in Salesforce, while creating satisfied and reference-able customers. - Demonstrating our product via the Web and in person. Requirements: 7 to 12 years of experience carrying quota and closing deals in software (business applications preferred) or technology sales. Job grade and salary will be commensurate with experience. - Successful track-record managing deals with customers in West India. - Consistently over-achieved quota (top 10% of company) in past positions. - Ability to create customer value and volume deals. - Experience managing and closing complex sales-cycles. - Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Desired Skills: - Strong and demonstrated written and verbal communications skills. - Previous Sales Methodology training preferred. - CRM experience preferred. - Ability to work at a fast pace, team environment. - Strong customer references. - Strong computer skills, including CRM, Microsoft Word, PowerPoint and Excel. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Posted 2 weeks ago
2.0 - 6.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Chevron ENGINE is looking for high-performing candidates to join our Reservoir Engineering and Simulation team with a focus on software development. The Reservoir Engineering and Simulation team focuses on field development/application as well as technology development. This role performs Reservoir Engineering and Simulation related software development to support Chevron operations. Will be involved in enhancing Chevron s Reservoir Simulation and Optimization workflows to provide differentiating capability and integration of a mix of proprietary and best-in-class vendor products. The senior simulation development engineer should have sufficient experience and expertise to coach and mentor others in the team. Key responsibilities: Teaming with US-based R&D groups focusing on developing and deploying reservoir simulation and optimization products and workflows Targeted user-experience and data management development, e.g., GUI, Power-BI, data engineering, machine learning engineering, and mature digital MVPs (Minimal Viable Products) Application testing, pipeline, build and release in cloud platform Application run, maintain and user support Development of technical software and training documentation Coaching and mentoring Required Qualifications: BSc/MSc degree in Petroleum Engineering or related areas At least three years of experience in Petroleum Engineering or related industry Demonstrated fluency in engineering software development, including python, C#, C++, HPC (MPI, GPU, threading), cloud computing frameworks, Azure ecosystems developments (pipelines, dashboards, visualization, data management systems) Understanding of physical process associated with subsurface flow and the relationship to the governing model equations required for subsurface flow simulations Understanding of subsurface uncertainty analysis and optimization technologies and workflows, such as design of experiments and history matching Ability to integrate reservoir simulation & optimization workflows & engines with cloud platforms & services (DELFI, OSDU, RESQML) Experience of customer support and understanding of subsurface business needs and utilizing SAFe agile processes to implement highly prioritized features Good communication skills and work effectively in a team environment Familiarity with reservoir simulation, uncertainty & optimization (U&O) workflows, Intersect, Petrel-RE, and Petroleum Experts IPM is preferred but not a must Skills of using ML/AI to accelerate performance, and accuracy of reservoir simulation & optimization is preferred but not a must Direct experience with flow-geomechanics coupling, surface-subsurface coupling, unconventional reservoirs, uncertainty analysis, optimization, computational geosciences, fracture modeling, discretization, gridding, improved/enhanced/chemical oil recovery is a plus but not a must
Posted 2 weeks ago
5.0 - 15.0 years
15 - 20 Lacs
Bengaluru
Work from Office
1 About the position: The Technical Lead provides oversight and leadership to an IT technical delivery team. This position supervises team members, identifies and manages skillsets within capacity of the team, and ensures successful delivery execution of assigned Agile epics. The position partners with business owner(s) to ensure technical considerations are appropriately prioritized for the team s digital products and business capabilities. Key responsibilities: Develop and implement the strategy for Operational Technologies within the organization. Prioritize and manage the internal commercialization of Operational Technologies. Oversee the capacity planning and work deliverables related to Operational Technologies. Lead and mentor a team of IT professionals, providing guidance and support. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Ensure the scalability, reliability, and security of Emerging Technologies implementations. Monitor and report on the performance and effectiveness of Operational Technologies. Stay updated with the latest trends and advancements in Operational Technologies. Manage vendor relationships and negotiate contracts related to Operational Technologies. Required Qualifications: Bachelor s degree in computer science, Information Technology, or a related field. 10-15 years of experience in IT, with 5+ years focus on Operational Technology. Experience with databases such as InfluxDB, TimescaleDB, OSIsoft or Apache Kafka. Knowledge of tools like Apache Flink, Apache Spark, or Azure Event Hubs. Experience in handling large scale time series data, with knowledge of real time processing, predictive analytics and anomaly detection. Proven experience in leading and managing IT teams. Strong understanding of Emerging Technologies and its applications. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Preferred Qualifications: Master s degree in computer science, Information Technology, or a related field. Professional certifications related to Operational Technologies. Deep understanding of data management, ML and AI to bring flavors of predictive modelling within digital twins. Experience with project management methodologies (e.g., Agile, Scrum). Knowledge of cybersecurity principles and practices. Familiarity with cloud computing platforms like AWS or Azure. Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1:30pm to 10:30pm. Chevron participates in E-Verify in certain locations as required by law.
Posted 2 weeks ago
5.0 - 15.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Total Number of Openings 1 About the position: The Technical Lead provides oversight and leadership to an IT technical delivery team. This position supervises team members, identifies and manages skillsets within capacity of the team, and ensures successful delivery execution of assigned Agile epics. The position partners with business owner(s) to ensure technical considerations are appropriately prioritized for the team s digital products and business capabilities. The Operational Technology (OT) Deputy product powner supports the OT Product Manager by ensuring alignment on the full scope of OT capabilities, products, and solutions (Modern and Emerging Technologies as well as PCN Operations and tools) with IRSM, Cybersecurity, the IT Foundation Platforms Product Lines, and Digital Platforms. The role will also be requiring supervising up to eight product teams and aligning with the OTPL teams in Houston. Product capabilities managed include the scope of IIoT Platform, Connected Worker and XR Immersive Technologies, Edge Compute, Rich Media and Digital Twin, Time Series and Real-Time Data, PCN Utility, OT Observability and Automation, and encompasses the OT Operations for the Eastern Hemisphere as well. Key responsibilities: Develop and implement the strategy for Operational Technologies within the organization. Prioritize and manage the internal commercialization of Operational Technologies. Oversee the capacity planning and work deliverables related to Operational Technologies. Lead and mentor a team of IT professionals, providing guidance and support. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Ensure the scalability, reliability, and security of Emerging Technologies implementations. Monitor and report on the performance and effectiveness of Operational Technologies. Stay updated with the latest trends and advancements in Operational Technologies. Manage vendor relationships and negotiate contracts related to Operational Technologies. Required Qualifications: Bachelor s degree in computer science, Information Technology, or a related field. 10-15 years of experience in IT, with 5+ years focus on Operational Technology. Experience with databases such as InfluxDB, TimescaleDB, OSIsoft or Apache Kafka. Knowledge of tools like Apache Flink, Apache Spark, or Azure Event Hubs. Experience in handling large scale time series data, with knowledge of real time processing, predictive analytics and anomaly detection. Proven experience in leading and managing IT teams. Strong understanding of Emerging Technologies and its applications. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Preferred Qualifications: Master s degree in computer science, Information Technology, or a related field. Professional certifications related to Operational Technologies. Deep understanding of data management, ML and AI to bring flavors of predictive modelling within digital twins. Experience with project management methodologies (e.g., Agile, Scrum). Knowledge of cybersecurity principles and practices. Familiarity with cloud computing platforms like AWS or Azure. Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1:30pm to 10:30pm. Chevron participates in E-Verify in certain locations as required by law.
Posted 2 weeks ago
5.0 - 10.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Total Number of Openings 1 Job Description Summary: Delivers High Performance Computing (HPC) application and infrastructure solutions that support complex, compute intensive workloads, parallel filesystems, low latency networks, artificial intelligence (AI), and machine learning (ML). About Chevron IT The Information Technology function empowers all of Chevron to harness the benefits of information and digital technologies to drive competitive advantage. Our thirteen IT digital platforms maximize value creation by empowering teams to accelerate innovation, capitalize on scale, drive efficiency and reduce duplication, and speed access to quality data to unlock opportunities across business units and functions. Organized around business capabilities and digital products, the digital platforms span Chevron s global integrated oil and gas value chain. Our Business Units partner with the enterprise digital platforms to drive effective engagement between IT and all of Chevron with a clear focus on efficiently delivering better, faster results. Our IT Engineering personnel chapters offer a flexible staffing and assignment model that allows us to bring the right skills when and where they are needed -- and ensure we are focusing on efforts that drive the highest business priorities. The Global Capability Center (GCC) IT department contains platform teams who are members of the four Petro technical digital platforms and IT Foundation Platform including Surface, Subsurface, Wells (Drilling), and Health, Safety, Environment (HSE), and IT Foundation Digital (ITFP). These teams operate in a matrix environment with priorities determined by global Product Owners and Product Managers. About This Position: The Global Capability Center (GCC) Software Engineer - HPC is a key technical engineer accountable for delivery and support of products and services to Chevron workforce. The product team is part of the HPC Product line within the IT Foundation Digital Platform. This Product line is responsible for digital delivery and support of HPC products and services to the Chevron Enterprise. Key responsibilities: The Role: As a Software Engineer - HPC you will be responsible for providing application and infrastructure solutions that support complex, compute intensive workloads, parallel filesystems, low latency networks, artificial intelligence (AI), and machine learning (ML). The successful candidate will partner with peers in the HPC Product Line, the IT R&D portfolio in the Innovation & Commercialization group as well as individual research & development projects in functions that utilize HPC capabilities (geophysics, reservoir engineering, downstream technology & services, and others). This position is accountable for software development to deliver HPC solutions that implement novel, proprietary algorithms and workflows as well as the analysis and performance engineering of existing workflows and applications. The successful candidate is expected to define and lead software development projects, take ownership of HPC software products and projects and promote and consult on the use of best practices and tools for HPC software development. Responsibilities Analysis, development and integration of codes that implement scientific/technical algorithms using appropriate HPC programming techniques, tools and languages including CPU/GPU, MPI, OpenMP, CUDA, and similar on HPC environment such as cluster compute systems. Maintain a portfolio of relevant HPC software tools and lead developers in various domain sciences in the appropriate use of these tools to build and run HPC applications. Advise users, other developers and HPC infrastructure SMEs on the correct and efficient execution of HPC codes at large scale and high performance. Collaboration with other groups, functions and platforms across Chevron on the adoption of common technologies and concepts (cloud computing, general software engineering, HPC infrastructure). Identification of unmet needs for capabilities in existing or emerging application areas of HPC. Performance engineering, cloud optimizations, and modernization of existing code bases. Porting of existing CPU-based algorithms for GPUs. Required Qualifications: At least 5 years' experience in developing codes for compute accelerators or other emerging hardware technologies. * 5 - 10 years of experience Experience with HPC system infrastructure (e.g. Storage, Networking, infrastructure software) Developer-level experience with Linux OS, particularly in HPC environments Familiarity with Data Science and Machine Learning concepts and technologies (CNNs, pyTorch, Tensorflow) Experience with cloud computing environments (esp. Microsoft Azure) Bachelor's degree in Computer Science, Information Systems, or comparable field Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1:30pm to 10:30pm. Chevron participates in E-Verify in certain locations as required by law.
Posted 2 weeks ago
5.0 - 15.0 years
40 - 50 Lacs
Bengaluru
Work from Office
Total Number of Openings 1 About the position: The IT Technical Lead - IIoT will own the strategy, prioritization, and internal commercialization of IIoT (Industrial Internet of Things), ensuring effective management of capacity and work deliverables. This role involves leading a team of IT professionals, driving technological innovation, and aligning IT initiatives with business goals. Key responsibilities: Develop and implement the strategy for IIoT within the organization Prioritize and manage the internal commercialization of IIoT Oversee the capacity planning and work deliverables related to IIoT Lead and mentor a team of IT professionals, providing guidance and support Collaborate with stakeholders to understand business requirements and translate them into technical solutions Ensure the scalability, reliability, and security of IIoT Platform implementations Monitor and report on the performance and effectiveness of IIoT Stay updated with the latest trends and advancements in IIoT Manage vendor relationships and negotiate contracts related to IIoT Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field 10-15 years of experience in IT, with 5+ years focus on IIoT Experienced with Docker, Azure Kubernetes Service, and Linux containers Knowledgeable in virtualization deployment and lifecycle management Skilled with IoT sensors (cellular, LoRaWAN, BLE, WiFi) and business unit instrumentation Proficient with Azure IoT Hub, LoRaWAN Network Servers, MQTT/Sparkplug B, Ignition, and Aveva PI Experienced with Azure Infrastructure as a Service (IaaS) and connectivity Knowledgeable in device management, connectivity, and CMMS (Maximo, S4HANA, ServiceNow) Proven experience in leading and managing IT teams Strong understanding of IIoT and its application Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work independently and as part of a team Preferred Qualifications: Master s degree in Computer Science, Information Technology, or a related field Professional certifications related to IIoT Familiarity with core Azure services relevant to IIoT, including Azure IoT Hub, Azure Digital Twins, and Azure Stream Analytics. Understanding how these services facilitate device connectivity, data processing, and analytics is crucial Experience with project management methodologies (e.g., Agile, Scrum) Knowledge of cybersecurity principles and practices Familiarity with cloud computing platforms like AWS or Azure Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1.30pm to 10.30pm. Chevron participates in E-Verify in certain locations as required by law.
Posted 2 weeks ago
5.0 - 15.0 years
40 - 50 Lacs
Bengaluru
Work from Office
Total Number of Openings 1 About the position: The IT Technical Lead will own the strategy, prioritization, and internal commercialization of Process Control Networks, ensuring effective management of capacity and work deliverables. This role involves leading a team of IT professionals, driving technological innovation, and aligning IT initiatives with business goals. Key responsibilities: Develop and implement the strategy for Process Control Networks within the organization. Prioritize and manage the internal commercialization of Process Control Networks. Oversee the capacity planning and work deliverables related to Process Control Networks. Lead and mentor a team of IT professionals, providing guidance and support. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Ensure the scalability, reliability, and security of Process Control Networks implementations. Monitor and report on the performance and effectiveness of Process Control Networks. Stay updated with the latest trends and advancements in Process Control Network. Manage vendor relationships and negotiate contracts related to Process Control Networks. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 10-15 years of experience in IT, with 5+ years focus on Process Control Networks. Proven experience in leading and managing IT teams. Strong understanding of Process Control Networks and its applications. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Preferred Qualifications: Master s degree in Computer Science, Information Technology, or a related field. Professional certifications related to Process Control Networks. Experience with project management methodologies (e.g., Agile, Scrum). Knowledge of cybersecurity principles and practices. Familiarity with cloud computing platforms like AWS or Azure. Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1:30pm to 10:30pm. Chevron participates in E-Verify in certain locations as required by law.
Posted 2 weeks ago
5.0 - 15.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Total Number of Openings 1 About the position: The IT Technical Lead will own the strategy, prioritization, and internal commercialization of Emerging Technologies, ensuring effective management of capacity and work deliverables. This role involves leading a team of IT professionals, driving technological innovation, and aligning IT initiatives with business goals. Key responsibilities: Develop and implement the strategy for Emerging Technologies within the organization. Prioritize and manage the internal commercialization of Emerging Technologies. Oversee the capacity planning and work deliverables related to Emerging Technologies. Lead and mentor a team of IT professionals, providing guidance and support. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Ensure the scalability, reliability, and security of Emerging Technologies implementations. Monitor and report on the performance and effectiveness of Emerging Technologies. Stay updated with the latest trends and advancements in Emerging Technologies. Manage vendor relationships and negotiate contracts related to Emerging Technologies. Required Qualifications: Bachelor s degree in computer science, Information Technology, or a related field. 10-15 years of experience in IT, with 5+ years focus on Emerging Technologies. Experience with databases such as InfluxDB, TimescaleDB, OSIsoft or Apache Kafka. Knowledge of tools like Apache Flink, Apache Spark, or Azure Event Hubs. Experience in handling large scale time series data, with knowledge of real time processing, predictive analytics and anomaly detection. Proven experience in leading and managing IT teams. Strong understanding of Emerging Technologies and its applications. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Preferred Qualifications: Master s degree in computer science, Information Technology, or a related field. Professional certifications related to Emerging Technologies. Deep understanding of data management, ML and AI to bring flavors of predictive modelling within digital twins. Experience with project management methodologies (e.g., Agile, Scrum). Knowledge of cybersecurity principles and practices. Familiarity with cloud computing platforms like AWS or Azure. Chevron ENGINE supports global operations, supporting business requirements across the world. Accordingly, the work hours for employees will be aligned to support business requirements. The standard work week will be Monday to Friday. Working hours are 8:00am to 5:00pm or 1:30pm to 10:30pm. Chevron participates in E-Verify in certain locations as required by law.
Posted 2 weeks ago
8.0 - 13.0 years
10 - 14 Lacs
Bengaluru
Hybrid
Qualification & Experience: Minimum of 8 years of experience as a Data Scientist/Engineer with demonstrated expertise in data engineering and cloud computing technologies. Technical Responsibilities Excellent proficiency in Python, with a strong focus on developing advanced skills. Extensive exposure to NLP and image processing concepts. Proficient in version control systems like Git. In-depth understanding of Azure deployments. Expertise in OCR, ML model training, and transfer learning. Experience working with unstructured data formats such as PDFs, DOCX, and images. O Strong familiarity with data science best practices and the ML lifecycle. Strong experience with data pipeline development, ETL processes, and data engineering tools such as Apache Airflow, PySpark, or Databricks. Familiarity with cloud computing platforms like Azure, AWS, or GCP, including services like Azure Data Factory, S3, Lambda, and BigQuery. Tool Exposure: Advanced understanding and hands-on experience with Git, Azure, Python, R programming and data engineering tools such as Snowflake, Databricks, or PySpark. Data mining, cleaning and engineering: Leading the identification and merging of relevant data sources, ensuring data quality, and resolving data inconsistencies. Cloud Solutions Architecture: Designing and deploying scalable data engineering workflows on cloud platforms such as Azure, AWS, or GCP. Data Analysis : Executing complex analyses against business requirements using appropriate tools and technologies. Software Development : Leading the development of reusable, version-controlled code under minimal supervision. Big Data Processing : Developing solutions to handle large-scale data processing using tools like Hadoop, Spark, or Databricks. Principal Duties & Key Responsibilities: Leading data extraction from multiple sources, including PDFs, images, databases, and APIs. Driving optical character recognition (OCR) processes to digitize data from images. Applying advanced natural language processing (NLP) techniques to understand complex data. Developing and implementing highly accurate statistical models and data engineering pipelines to support critical business decisions and continuously monitor their performance. Designing and managing scalable cloud-based data architectures using Azure, AWS, or GCP services. Collaborating closely with business domain experts to identify and drive key business value drivers. Documenting model design choices, algorithm selection processes, and dependencies. Effectively collaborating in cross-functional teams within the CoE and across the organization. Proactively seeking opportunities to contribute beyond assigned tasks. Required Competencies: Exceptional communication and interpersonal skills. Proficiency in Microsoft Office 365 applications. Ability to work independently, demonstrate initiative, and provide strategic guidance. Strong networking, communication, and people skills. Outstanding organizational skills with the ability to work independently and as part of a team. Excellent technical writing skills. Effective problem-solving abilities. Flexibility and adaptability to work flexible hours as required. Key competencies / Values: Client Focus : Tailoring skills and understanding client needs to deliver exceptional results. Excellence : Striving for excellence defined by clients, delivering high-quality work. Trust : Building and retaining trust with clients, colleagues, and partners. Teamwork : Collaborating effectively to achieve collective success. Responsibility : Taking ownership of performance and safety, ensuring accountability.
Posted 2 weeks ago
4.0 - 9.0 years
11 - 15 Lacs
Pune
Work from Office
Join us as a Copilot/Agents -M365 Power platform at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Copilot/Agents -M365 Power platform you should have experience with: Engineering and design experience in MS Teams based applications- First Party, 3rd Party and Custom. PowerShell Scripting, Graph APIs based integrations. At least 2 languages known Node. js, Java, Python, C# and Asp. NET. Hands-on on Tools Visual Studio Server, Yaemon , GitHub, Jenkins. Azure services including Azure Storage, Azure Functions, Event Hubs, Virtual Machines, Monitoring and Management. Knowledge /Hands on - M365 Copilot, Copilot Chat, Agents build using Copilot Studio and Agent Builder. Experience on Azure Bot Services and Bot services hosted on other platforms. Microsoft Teams Bot, Adaptive Card, Messaging Extensiosn, Power Platform based integrations. Authentication of Applications using SSO, Azure AD, on-Premise based Federation Develop, Integrate and Publish Custom Applications from Dev environment to Production including Teams Admin Center. Basics of M365 Tenant and AWS. Familiar with MS Teams dependencies Sharepoint Online, One drive, Exchange online and M365 Groups, AD objects, user accounts, Distribution Lists, Security group s policies. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.
Posted 2 weeks ago
2.0 - 7.0 years
1 - 6 Lacs
Hyderabad
Work from Office
SUMMARY BMC Helix ITSM Location Hyderabad (Onsite) Experience Range 2+ Years Notice Period Immediate We are seeking an Infrastructure Engineer to join our team in Hyderabad. As an Infrastructure Engineer, you will be responsible for defining requirements, designing and constructing data center technology components, and conducting testing using BMC Helix ITSM. You will collaborate with cross-functional teams, troubleshoot technical issues, and ensure the smooth operation of the infrastructure. Roles & Responsibilities Collaborate with cross-functional teams to define requirements, design and construct data center technology components, and conduct testing efforts. Troubleshoot technical issues related to BMC Helix ITSM and ensure the smooth operation of the infrastructure. Ensure compliance with industry standards and best practices for infrastructure design and implementation. Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills Must To Have Skills: Proficiency in BMC Helix ITSM. Good To Have Skills: Experience with ServiceNow IT Service Management. Strong understanding of infrastructure design and implementation best practices. Experience with troubleshooting technical issues related to infrastructure components. Familiarity with industry standards and compliance requirements for infrastructure design and implementation. Additional Information The candidate should have a minimum of 2 years of experience in BMC Helix ITSM. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful infrastructure solutions. This position is based at our Hyderabad office. Requirements Requirements: Minimum of 2 years of experience in BMC Helix ITSM. Educational background in computer science, information technology, or a related field.
Posted 2 weeks ago
9.0 - 12.0 years
15 - 20 Lacs
Pune
Hybrid
About NiCE: Nice is a leading provider of cloud-based and on-premises enterprise software solutions. Our innovative technology helps organizations improve customer interactions, optimize business processes, and ensure compliance with industry standards. With a global presence and a commitment to excellence, Nice is at the forefront of cloud contact center innovation. So, what’s the role all about? In Nice, as a Senior Specialist Performance Engineer, you will take an active role in the definition and evolution of standard practices and procedures for performance engineering. You will be responsible for defining and developing software for tasks associated with designing, testing, and optimizing performance across multiple components of Nice’s solutions. Your role involves troubleshooting production and performance issues, analyzing system efficiency, and collaborating with cross-functional teams to ensure optimal performance and scalability. How will you make an impact? Understand application architecture including micro services-based architecture and troubleshoot production and performance issues. Design, Develop and execute performance and scalability test cases to measure throughput, latency, and response times under various load conditions. Evaluate and benchmark new technologies and work with development engineering to design product architectures. Understand review and debug codes for performance, scaling and reliability of the platform Analyze SLAs to identify performance issues across individual services and system wide. Establish baseline benchmarks, identify performance bottlenecks, and early arrest any major deviation. Work with multiple product teams to design, create, execute, and analyze performance tests. Identify, fix, and recommend solutions for performance bottlenecks across application, front-end, and database layers. AWS hands on experience will be beneficial. Reduce toil through automation of processes and promote a data-driven innovation culture. Exposure to AI based tools for performance engineering would be added advantage Drive industry best practices in methodologies and standards of development, performance engineering, quality, and CI/CD processes. Analyze test results and make deployment and scalability recommendations based on findings. Work with developers, product development, and operations teams to define performance testing strategies and scalability metrics. Identifying and simulating real work usage patterns is essential and expected from this role. Have you got what it takes? 9 to 12 years of experience Strong experience in performance testing and optimization of Java/J2EE applications. Expertise in cloud computing performance testing and monitoring. Proficiency in analyzing memory leaks, thread dumps, CPU utilization, and database performance tuning. Experience in programming languages such as Java, JavaScript, and shell scripting in large-scale distributed cloud environments (Linux/Unix). Strong knowledge of performance analysis tools for Java and database applications. Need expertise for UI performance tools to measure UI performance & responsive design on browser side Expertise in debugging and optimizing performance on RDS, DDB etc. Familiarity with HTTP, web services, and SOA protocols. Highly self-motivated, independent worker with a fast-learning attitude and strong teamwork skills. Creative problem-solving skills with a proactive mindset. Strong verbal and written communication skills in English. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Director of Engineering / Principal Engineer Performance Engineering / Technical Manager Role Type: Individual Contributor
Posted 2 weeks ago
8.0 - 10.0 years
10 - 12 Lacs
Bengaluru
Work from Office
Job Title - S&CGN - Tech Strategy & Advisory - Data on Cloud - Consultant Management Level: 9-Team Lead/Consultant Location: Bengaluru, BDC7A Must-have skills: Data Architecture Good to have skills: Knowledge of emerging technologies, cloud computing, and cybersecurity best practices. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. Practice Overview: Skill/Operating Group Technology Consulting Level Consultant Location Gurgaon/Mumbai/Bangalore/Pune/Hyderabad/Chennai/Kolkata Travel Percentage Expected Travel could be anywhere between 0-100% Why Technology Consulting The Technology Consulting business within Capability Network invents the future for clients by providing them with the right guidance, design thinking and innovative solutions for technological transformation. As technology rapidly evolves, its more important than ever to have an innovation advisor who can create a new vision or put one into place to solve the clients toughest business problems. Specialize in management or technology consulting to transform the world's leading organizations by building innovative business solutions as their trusted advisor by: Helping Clients :Rethinking IT and Digital ecosystems and innovating to help clients keep pace with fast-changing, customer-driven environments. Enhancing your Skillset: Building expertise and innovating with leading-edge technologies such as Blockchain, Artificial Intelligence and Cloud. Transforming Businesses :Developing customized, next-generation products and services that help clients shift to new business models designed for today's connectedlandscape of disruptive technologies Principal Duties And Responsibilities: Working closely with our clients, Consulting professionals design, build and implement strategies that can help enhance business performance. They develop specialized expertisestrategic, industry, functional, technicalin a diverse project environment that offers multiple opportunities for career growth. The opportunities to make a difference within exciting client initiatives are limitless in this ever-changing business landscape. Here are just a few of your day-to-day responsibilities. Identifying, assessing, and solvingcomplex business problemsfor area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors Overseeing the production and implementation of solutions covering multiple cloud technologies, associated Infrastructure / application architecture, development, and operating models Called upon to apply your solid understanding of Data, Data on cloud and disruptive technologies. Driving enterprise business, application, and integration architecture Helping solve key business problems and challenges by enabling an architecture transformation, painting a picture of, and charting a journey from the current state to a to-be enterprise environment Lead business development activities and assist the team to achieve sales targets Experience in participating in client presentations & orals for proposal defense etc. Implementing programs/interventions that prepare the organization for implementation of new business processes Assisting our clients to build the required capabilities for growth and innovation to sustain high performance Managing multi-disciplinary teams to shape, sell, communicate, and implement programs Experience in effectively communicating the target state, architecture & topology on cloud to clients Deep understanding of Data and Analytics platforms, data integration w/ cloud and industry best practices in data governance and management Provide thought leadership to the downstream teams for developing offerings and assets Mentoring and developing our people Professional & Technical Skills: - Relevant experience in the required domain.- Strong analytical, problem-solving, and communication skills.- Ability to work in a fast-paced, dynamic environment. Experience: We are looking for experienced professionals with information strategy, data architecture, data modernization, data governance, data management, data operating model and data security experience across all stages of the innovation spectrum, with a remit to build the future in real-time. The candidate should have practical industry expertise in one of these areas - Financial Services, Retail, consumer goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources. Key Competencies and Skills: The right candidate should have competency and skills aligned to one or more of these archetypes - Data SME - Experience in deal shaping & strong presentation skills, leading proposal experience, customer orals; technical understanding of data platforms, data on cloud strategy, data strategy, data operating model, change management of data transformation programs, data modeling skills. Data on Cloud Architect - Technical understanding of data platform strategy for data on cloud migrations, big data technologies, experience in architecting large scale data lake and DW on cloud solutions. Experience one or more technologies in this space:AWS, Azure, GCP, AliCloud, Snowflake, Hadoop, Cloudera Data Strategy - Data Capability Maturity Assessment, Data & Analytics / AI Strategy, Data Operating Model & Governance, Data Hub Enablement, Data on Cloud Strategy, Data Architecture Strategy Data Transformation Lead - Understanding of data supply chain and data platforms on cloud, experience in conducting alignment workshops, building value realization framework for data transformations, program management experience MDM / DQ/ DG Architect - Data Governance & Management SME for areas including Data Quality, MDM, Metadata, data lineage, data catalog. Experience one or more technologies in this space:Collibra, Talend, Informatica, SAP MDG, Stibo, Alteryx, Alation etc. Exceptional interpersonal and presentation skills - ability to convey technology and business value propositions to senior stakeholders Capacity to develop high impact thought leadership that articulates a forward-thinking view of the market Other desired skills - Strong desire to work in technology-driven business transformation Strong knowledge of technology trends across IT and digital and how they can be applied to companies to address real world problems and opportunities. Comfort conveying both high-level and detailed information, adjusting the way ideas are presented to better address varying social styles and audiences. Leading proof of concept and/or pilot implementations and defining the plan to scale implementations across multiple technology domains Flexibility to accommodate client travel requirements Published Thought leadership Whitepapers, POVs Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. Qualification Experience: 8-10Years Educational Qualification: Any Degree
Posted 2 weeks ago
10.0 - 15.0 years
22 - 37 Lacs
Mumbai
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers. As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success. Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field. As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer. As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us. In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created. Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience The Kyndryl CTA (Cross Industry) brings together knowledge across 3-4 industries with the credibility to build valued client relationships up to and including CIO,CTO,CxO level. This role requires expertise to oversee multiple new logos & with ability to shift focus to logos where there might be a potential opportunity arising. Critical to this role will be a deep understanding of the overall Digital WorkPlace Services, at least three industries and a successful track record in hunting IT services sales engagements. Your focus will be to identify new fields of interest for Digital Workplace Services in existing clients (farming) as well as new clients (hunting). CTA (Cross Industry) is responsible for pitching, identifying, developing, and closing integrated solutions that address their client's business needs (both from an industry and business point of view). A high calibre individual is sought to cover the breadth of responsibility outlined below. Primary Job Responsibilities: Customer Success – Act and become our customers’ trusted advisor within their specialty. Works within a practice but responsible for adjacent areas to provide a complete Kyndryl customer solution – Actively open doors and opportunities in other Kyndryl specialties by engaging with peers – Maintain and develop relationships with key alliance partners and ecosystems; create referenceable customers – Lead the technical / solution customer engagement as a technical solution expert, support the close of sale with the Customer Partner and Consult Partner – Has the eminence to deliver billable work for early engagement of the sales process and ensure follow through to create customer satisfaction Commercial Success – Assist the Customer Partner and Consult Partner to identify, develop and close deals through deep technical / solution expertise – Define a unique value proposition for respective area of expertise. Responsible for looking at the solution from a cross practice perspective to bring full value to the customer – Collaborate with internal and external stakeholders to generate a winning response and optimal technical solutions – Responsible to utilize the full breath of Kyndryl’s value propositions to develop profitable deals. Work with the pricing / commercial teams to ensure suggested solutions are profitable – Support in developing/repackaging solution capabilities aligned to deal characteristics and needs in the targeted account Distinctive Expertise – Develop understanding of best-in-class, profitable solutions to bring into customer discussions to develop the right winning solution – Leverage technology-specific expertise to support to win deals – Support selling new solutions/offerings with an understanding of Kyndryl services capabilities – Deep technical/solution expertise for respective area – Ensure customer satisfaction and act with integrity – Bring together Kyndryl deep technical and solution expertise with alliance partners for jointly successful pursuits. – Externally recognized as an expert in the technology and/or solutioning area Skills – Design use cases to articulate the user experience of customer’s employees in their use of devices, collaboration tools, and applications to perform their own job responsibilities. – Responsible to work on the creation of requirements, use cases, sequence diagrams, arch solution docs, Test cases and Acceptance criteria. – Lead the Microsoft space. Utilize Architecture Thinking and Methodology, Unified Endpoint Management (UEM), Offering/ Product Lifecycle Management, Cybersecurity and Data Privacy Compliance Posture, Digital Experience Monitoring (DEM), Cloud Computing Professional Expertise: You need to demonstrate the following professional expertise: Required: Degree or equivalent in Computer Engineering, Electrical Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as an Enterprise Architect or related. One (1) year of experience must include utilizing Architecture Thinking and Methodology, Unified Endpoint Management (UEM), Offering/ Product Lifecycle Management, Cybersecurity and Data Privacy Compliance Posture, Digital Experience Monitoring (DEM), Cloud Computing. Experienced C-level IT services seller, appropriate and articulate taking care of clients at the most senior levels You are expected to bring a network at CISO and C-level that you can easily approach A track record of sales leadership in negotiating and closing transformational services engagements A track record of meeting or exceeding sales goals. Highly organised, self-driven and able to work with minimal supervision. Ability to story tell and simplify the solution context and outcomes. Innovative and creative in solving complex problems. Ability to collaborate and bring together a unified approach with multiple stakeholders to deliver outcomes. Ability to sell in a virtual environment - given the ongoing pandemic you must be able execute meetings effectively while working remotely via tooling such as Teams, WebEx etc. You understand cross-industry and day-to-day concerns experienced by CxOs in running complex IT infrastructure environments together with an ability to position the unique value of our services to address these concerns Ability to develop and maintain comprehensive technical sales knowledge in cloud (services) solutions, along with financial and selling skills Personal drive, tenacity and energy and results oriented Strong communication and presentation skills with the ability to produce and deliver powerful and persuasive presentations - comfortable in presenting to both small and large audiences Excellent written and oral communication skills. Sales forecasting and deals / closure assessment traits and be a believer in CRM hygiene Key attributes required for success: Compelling at C-Level interactions. Acts entrepreneurially to grow (personal) business and team to identify / win deals. Clear domain expertise: Brings knowledge and reason for clients to engage. Connected in their market: able to open doors from past relationships. Skilled at building senior relationships & partnerships Bold thinker/creative: able to think outside the box and imagine / stretch to construct large opportunities Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 2 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
We are looking for experienced Machine Learning Engineer with a background in software development and a deep enthusiasm for solving complex problems. You will lead a dynamic team dedicated to designing and implementing a large language model framework to power diverse applications across Avalara. Your responsibilities as a Senior Technical Lead will span the entire development lifecycle, including conceptualization, prototyping and delivery of the LLM platform features. You will be reporting to Senior Manager, Software Engineering What Your Responsibilities Will Be You have a blend of technical skills in the fields of AI & Machine Learning especially with LLMs and a deep-seated understanding of software development practices where you'll work with a team to ensure our systems are scalable, performant and accurate. We are looking for engineers who can think quick and have a background in implementation. Your responsibilities will include: Build on top of the foundational framework for supporting Large Language Model Applications at Avalara Experience with LLMs - like GPT, Claude, LLama and other Bedrock models Leverage best practices in software development, including Continuous Integration/Continuous Deployment (CI/CD) along with appropriate functional and unit testing in place. Inspire creativity by researching and applying the latest technologies and methodologies in machine learning and software development. Write, review, and maintain high-quality code that meets industry standards, contributing to the projects. Lead code review sessions, ensuring good code quality and documentation. Mentor junior engineers, encouraging a culture of collaboration Proficiency in developing and debugging software with a preference for Python, though familiarity with additional programming languages is valued and encouraged. What you'll Need to be Successful 8+ years of experience building Machine Learning models and deploying them in production environments as part of creating solutions to complex customer problems. Bachelors degree with computer science exposure Proficiency working in cloud computing environments (AWS, Azure, GCP), Machine Learning frameworks, and software development best practices. With technological innovations in AI & ML(esp. GenAI). Expertise in design patterns, data structures, distributed systems, and experience with cloud technologies. Good analytical, design and debugging skills. Technologies you will work with: Python, LLMs, MLFlow, Docker, Kubernetes, Terraform, AWS, GitLab, Postgres, Prometheus, Grafana #LI-Remote This is a remote role. This is a remote position. How we'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & we'llness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara we're Avalara. we're defining the relationship between tax and tech. we've already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we're not slowing down until we've achieved our mission - to be part of every transaction in the world. we're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. we've been different from day one. Join us, and your career will be too. we're An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we'don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you'require any reasonable adjustments during the recruitment process, please let us know. 8+ years of experience building Machine Learning models and deploying them in production environments as part of creating solutions to complex customer problems. Bachelors degree with computer science exposure Proficiency working in cloud computing environments (AWS, Azure, GCP), Machine Learning frameworks, and software development best practices. With technological innovations in AI & ML(esp. GenAI). Expertise in design patterns, data structures, distributed systems, and experience with cloud technologies. Good analytical, design and debugging skills. Technologies you will work with: Python, LLMs, MLFlow, Docker, Kubernetes, Terraform, AWS, GitLab, Postgres, Prometheus, Grafana #LI-Remote This is a remote role. This is a remote position. You have a blend of technical skills in the fields of AI & Machine Learning especially with LLMs and a deep-seated understanding of software development practices where you'll work with a team to ensure our systems are scalable, performant and accurate. We are looking for engineers who can think quick and have a background in implementation. Your responsibilities will include: Build on top of the foundational framework for supporting Large Language Model Applications at Avalara Experience with LLMs - like GPT, Claude, LLama and other Bedrock models Leverage best practices in software development, including Continuous Integration/Continuous Deployment (CI/CD) along with appropriate functional and unit testing in place. Inspire creativity by researching and applying the latest technologies and methodologies in machine learning and software development. Write, review, and maintain high-quality code that meets industry standards, contributing to the projects. Lead code review sessions, ensuring good code quality and documentation. Mentor junior engineers, encouraging a culture of collaboration Proficiency in developing and debugging software with a preference for Python, though familiarity with additional programming languages is valued and encouraged.
Posted 2 weeks ago
7.0 - 12.0 years
22 - 27 Lacs
Bengaluru
Work from Office
As a Senior Implementation Manager, you will be responsible for leading complex customer onboarding projects, including strategic migrations from other platforms, and ensuring timely, high-quality go-lives. You will serve as the primary point of contact for customers during the onboarding phase, working cross-functionally with Sales, Product, Engineering, and Customer Success teams. Key Responsibilities Own and drive end-to-end implementation projects for enterprise clients, from kickoff to full go-live Lead migration projects from competitor platforms, ensuring smooth data, audience, and campaign transfers. Serve as a strategic partner to customers, helping them translate their business goals into actionable onboarding plans. Define and track delivery metrics like Time to First Go-Live, Full Go-Live, Customer Happiness Score and others that are required by internal KPIs Conduct periodic meetings, provide regular progress updates, and manage customer expectations throughout the onboarding lifecycle. Collaborate with Product and Engineering teams on feature enablement, integration, and technical problem-solving. Proactively identify risks and issues, manage resolutions to maintain project timelines and customer satisfaction. Mentor and support junior IMs and act as a subject matter expert in key implementation workflows. Contribute to the standardization of implementation processes and creation of documentation/templates. Gather and relay customer feedback to help improve onboarding and product experience. Requirements 7+ years of experience in Implementation Management, Professional Services, or Customer Success, preferably in SaaS or MarTech. Proven success leading complex customer onboarding projects, especially data-driven or API-heavy platforms. Strong stakeholder management and communication skills, with the ability to influence senior customer and internal stakeholders. Experience with project management tools like Rocketlane or Jira. Ability to juggle multiple priorities and deliver in a fast-paced, high-growth environment. Solid understanding of marketing automation, CRM ecosystems, and campaign orchestration. Data-savvy and technically inclined able to understand API documentation, data mapping, and integration requirements. Familiarity with customer engagement KPIs, marketing lifecycle metrics, and onboarding benchmarks. Individual contribution role, but a team player who thrives on collaboration, accountability, and continuous improvement. Preferred Qualifications Experience with customer journey orchestration tools, push/email/SMS marketing tools, or analytics platforms. Hands-on experience using MoEngage (either in a previous role or as a client) is a major plus. PMP, CSM, or other project management certifications are advantageous. What you'll Get A fast-paced, collaborative, and transparent work culture. Opportunity to work with global enterprise clients. Freedom to innovate and lead strategic initiatives. Competitive compensation and benefits package. Work with some of the best minds in the industry.
Posted 2 weeks ago
8.0 - 12.0 years
16 - 20 Lacs
Hyderabad
Work from Office
Proficient in cloud architectures and driving cloud-based solutions including efficient DevSecOps Design, develop IoT/Cloud-based JavaScript/ Node.JS applications using Amazon Cloud Computing Services. Work closely with onsite, offshore, and cross functional teams, Product Management, UI/UX developers, Web and Mobile developers, QA teams to effectively build and deliver high quality and maintain on-time delivery of digital applications for safety industry. Complete understanding of software development life cycle, from customer needs to product release, is essential. Hands-on experience with development tools & CI/CD, dev-ops is required. Expertise in developing, maintaining reusable software services, infrastructure for promoting reuse of services / components/ libraries. Candidate Roles and Responsibilities & Technical Skills required: 8-12 years of Cloud software development experience under Agile development life cycle processes and tools Experience in Micro-services architecture. Experience in NodeJS applications Strong knowledge of AWS Cloud Platform services like AWS Lambda, GraphQL, NoSQL databases, AWS Kinesis, Queues like SNS/ SQS topics Strong with Object Oriented Analysis & Design (OOAD) ; Programming languages used for cloud Java, C++, GO Strong experience on PaaS, IaaS cloud computing. Good hands-on experience in Serverless frameworks, AWS JS SDK, AWS services like Lambda, SNS, SES, SQS, SSM, S3, EC2, IAM, CloudWatch, Kinesis and Cloud Formation. Experience in Agile methodology with tools like JIRA, GIT, GITLAB, SVN, Bit Bucket as an active scrum member. Good to have Okta or oAuth2 knowledge. IoT s, Sparkplug-B knowledge/ work experience is added advantage
Posted 2 weeks ago
4.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
DevOps Required Skills (Must Have and should meet all the below standards for qualifying to this role) Strong knowledge of Python (developer), GIT Docker, Kubernetes Desired Skills (Good to have as value add to this role) Agile Practice Ansible/Terraform, Yaml CICD knowledge on Unix/Linux systems and Unix scripting Exposure to Network Stack Exposure to Cloud (AWS/Azure)
Posted 2 weeks ago
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