Digital Marketing Specialist Pune, Maharashtra Work Type: Full Time Metron Security is seeking a results-oriented and analytical Digital Marketing Specialist to join our dynamic team. Youll be instrumental in enhancing our digital presence, leveraging data to drive conversions, and staying ahead of the curve in the ever-evolving marketing landscape. If youre passionate about SEO, analytics, and turning insights into impactful actions, wed love to hear from you! Responsibilities: Campaign Strategy Execution: Define a comprehensive campaign journey, including the optimal program mix, detailed content plan, global campaign calendar, and necessary resource allocation required to execute initiatives effectively. Holis ti c Digital Program: Develop and manage a comprehensive view of digital programs encompassing display advertising, SEO, SEM, organic social media, content syndication, editorial initiatives, and engaging inbound web experiences. G o-to-Market Alignment: Collaborate with Corporate Communications and Social Marketing teams to synchronize campaign timing with product launches and broader corporate initiatives for maximum impact. Cross-Functional Collaboration Goal Achievement: Coordinate closely with Sales Enablement, Product Marketing, Content Marketing, Channel, and Field Marketing to ensure campaign tactics support and exceed pipeline and revenue goals. Stakeholder Reporting Communication: Provide regular updates to key stakeholders regarding campaign strategies, deliverables, timelines, and performance metrics to ensure transparency and alignment. Compelling Campaign Development : Partner with Product Marketing and Content Marketing teams to develop compelling campaign themes that align with product messaging and resonate with targeted audience segments. Required Skills Experience: Minimum of 4 years of demonstrable experience in Digital Marketing. Hands-on experience with various ad-tech platforms, email marketing tools, webinar platforms, and marketing automation systems. Proficiency with marketing analytics tools such as Google Analytics, Google Search Console, Google AdWords, and similar platforms. Proficiency in writing and editing high-quality marketing content across diverse formats and platforms. Strong understanding of lead-nurturing strategies and funnel optimization. In-depth knowledge of technology markets, especially within cloud security, networking, endpoint solutions, or enterprise infrastructure, is a significant advantage. Excellent communication, collaboration, and project management skills. Bonus Points: Experience with Google Ads, Bing Ads, social media advertising platforms, and marketing automation tools. Working knowledge of HTML, CSS, and basic website development principles. Experience with competitor analysis tools like Aherfs,DeepCrawl, Moz, or SemRush.

Technical Support Software Engineer Pune, Maharashtra Work Type: Full Time We are looking for a highly motivated and skilled Support Software Engineer to join our team on a night shift schedule. This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills. The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges Key Responsibilities Client Relationship Management: Serve as the primary point of contact for client queries, delivering exceptional communication, and ensuring swift issue resolution to maintain high client satisfaction. Technical Troubleshooting and Resolution: Troubleshoot and resolve minor to intermediate software application issues, ensuring minimal disruption for users. Information Collection and Escalation: Gather detailed technical information from clients, thoroughly understand the problem context, and effectively relay the information to development leads for advanced resolution. Cross-functional Collaboration: Work closely with development leads and cross-functional teams to provide support and resolution for customer issues. Comprehensive Documentation: Meticulously document client issues, actions taken, and resolutions to build a robust knowledge base for future reference and continuous improvement. Software Lifecycle Contribution: Actively participate in maintaining, supporting, and optimizing software throughout its lifecycle, including identifying and implementing bug fixes and enhancements. Automation of Support Processes (Good to Have): Identify opportunities to automate redundant, repetitive support tasks to improve efficiency and reduce manual effort. Required Skills and Qualifications Technical Expertise: Proven hands-on experience with programming languages such as Python (primary), Node.js, TypeScript, etc. Linux Environment Proficiency: Strong working knowledge and practical experience with Linux operating systems. Software Development Lifecycle (SDLC) Acumen: A solid and practical understanding of the software development lifecycle, coupled with best practices for troubleshooting, debugging, and issue resolution. Exceptional Communication: Outstanding verbal and written communication skills, with the ability to clearly and concisely explain complex technical issues to non-technical clients. Client-Facing Experience: Demonstrated strong ability to interact effectively with clients, gather necessary information, and ensure a consistently high level of customer satisfaction. Proactive Problem-Solving: Quick-thinking, proactive, and analytical in resolving issues, with a focus on providing an excellent user experience. Team Player: Ability to collaborate seamlessly with development leads, engineering teams, and other stakeholders for effective escalation of complex issues and gathering additional technical support when required. Preferred Skills Relevant Support Experience: Previous experience in a technical support or customer-facing technical role. Cloud and Cybersecurity Tool Familiarity: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and experience with Cybersecurity tools such as Cortex XSOAR, SIEM, SOAR, and XDR platforms is a significant plus. Automation and Scripting Expertise: Proven experience with automating processes or writing scripts to enhance issue resolution efficiency. Work Environment This is a night shift position with available shifts including 5 PM to 2 AM, 1 AM - 10 AM, and 10 PM - 7 AM. You will be expected to work independently and efficiently during these hours. The position may require occasional weekend shifts based on project requirements. An additional night allowance will be provided.