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0.0 - 1.0 years
1 - 2 Lacs
Pune
Work from Office
Platform Support Engineer Experience :- 0 to 1 Role :- Perform Linux system administration, updates, patching, and performance tuning. Provide technical support for robotic systems, addressing software. send resume :-careers@brsindia.com
Posted 18 hours ago
7.0 - 12.0 years
9 - 14 Lacs
Hyderabad
Work from Office
As a Generative AI Platform Support Engineer you will be responsible for providing technical support for our AI platform focusing on the integration of cloud infrastructure deployment and ongoing maintenance You will work closely with cross functional teams to troubleshoot technical issues implement platform enhancements monitor system performance and ensure the platform runs efficiently and effectively Your role will leverage expertise in AWS Cloud Administration and Infrastructure management to support platform operations and ensure optimal system performance Key Responsibilities Assess and enhance the AI platforms cloud infrastructure and data pipeline resilience using AWS and cloud based technologies Ensure scalability and fault tolerance of AI ML models within cloud environments Identify and resolve bottlenecks in model inference and training pipelines focusing on performance and resource optimization Optimize cloud resource utilization on AWS for real time use cases including AI model deployment Collaborate with the DevOps team on improving cloud deployment processes and managing AWS infrastructure Implement automated testing to simulate fault tolerance and ensure high availability Provide ongoing technical support for users of the Generative AI platform troubleshooting issues and responding to queries to ensure seamless operations Monitor cloud platform performance on AWS identifying and implementing optimization strategies to improve cost efficiency and scalability Work with AWS cloud services eg EC2 S3 Lambda VPC to ensure proper configuration management and performance Document key processes issues and solutions for knowledge sharing and future reference Stay updated with industry trends in Generative AI cloud technologies and AWS cloud administration
Posted 1 day ago
4.0 - 6.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Implement and manage Informatica Intelligent Cloud Services (IICS) and Big Data Management (BDM) solutions for data integration and cloud-based data management. You will oversee data migration, cleansing, and optimization. Expertise in IICS and BDM is required.
Posted 2 days ago
4.0 - 6.0 years
4 - 8 Lacs
Chandigarh, Puducherry, Delhi / NCR
Work from Office
Job Description: 1. Manage Azure infrastructure VMs, storage, networking, security, and automation. 2. Optimize performance & security Monitor, patch, scale, and enforce compliance standards. 3. Administer SQL databases Install, secure, tune performance, and manage backups/recovery. 4. Support & troubleshoot issues Resolve incidents, ensure availability, and implement DR plans. Location: Chandigarh,Dadra & Nagar Haveli,Jammu,Lakshadweep,Mumbai,Nagar,New Delhi,Puducherry,Daman,Diu,Goa,Haveli,Sikkim
Posted 2 days ago
7.0 - 10.0 years
10 - 15 Lacs
Manesar
Work from Office
Responsibilities: - Ensure IT compliance & cybersecurity. - Manage IT infrastructure, cloud (AWS/Azure), CRM systems. - Oversee ERP implementation. - Support Microsoft 365 tools incl. SharePoint, Teams, Power Automate. - Coordinate with vendors.
Posted 2 days ago
10.0 - 12.0 years
10 - 12 Lacs
Bhavnagar
Work from Office
We are seeking an experienced System and Network Security and Infrastructure Administrator to maintain and enhance the companys IT infrastructure and ensure its security. The role involves managing, monitoring, and securing servers, networks, and other IT infrastructure components. The ideal candidate will have in-depth knowledge of system administration, network security, and infrastructure management, with a focus on ensuring the availability, security, and performance of the IT environment. You will also be responsible for ensuring compliance with industry security standards and best practices. Key Responsibilities: System Administration: Install, configure, and maintain servers (Windows, Linux, etc.) and virtual environments. Perform regular system updates, patches, and upgrades. Administer and troubleshoot Active Directory, DNS, DHCP, and other essential services. Manage storage systems (SAN, NAS) and ensure backups, disaster recovery, and data integrity. Optimize system performance, monitoring logs and identifying potential issues. Network Administration: Manage and configure network infrastructure, including routers, switches, firewalls, and VPNs. Monitor and troubleshoot LAN, WAN, and wireless networks, ensuring network availability and performance. Implement and manage VLANs, VPNs, and QoS to optimize network traffic. Ensure robust network performance through real-time monitoring and incident resolution. Security Administration: Develop, implement, and enforce security policies to protect systems, data, and networks from unauthorized access. Configure and maintain security appliances such as firewalls (e.g., Palo Alto, Cisco, Fortinet), IDS/IPS, and anti-malware systems. Conduct regular security audits, vulnerability assessments, and penetration tests to identify and mitigate risks. Implement and manage identity and access management (IAM) systems, ensuring role-based access control (RBAC) and least-privilege principles. Oversee and maintain data encryption, endpoint protection, and secure remote access solutions. Infrastructure Management: Oversee the design and implementation of infrastructure, ensuring scalability, redundancy, and high availability. Manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, Google Cloud). Develop and maintain disaster recovery and business continuity plans, ensuring infrastructure resilience. Monitor and manage capacity planning for infrastructure resources, ensuring scalability and optimized performance. Incident Management and Troubleshooting: Respond promptly to system, network, or security incidents, ensuring rapid resolution to minimize downtime. Investigate and respond to security breaches or incidents, coordinating with incident response teams and third-party vendors when necessary. Maintain detailed documentation on infrastructure configurations, network diagrams, and troubleshooting procedures. Compliance and Governance: Ensure compliance with relevant security standards and regulations, such as ISO 27001, GDPR, PCI-DSS, HIPAA, etc. Implement governance frameworks and security controls to meet both internal and external audit requirements. Document and maintain security policies, standards, and procedures for the organization. Automation and Monitoring: Implement infrastructure and security monitoring tools (e.g., Nagios, SolarWinds, Zabbix, Splunk) to ensure real-time visibility into system performance and security threats. Automate routine tasks using scripting languages (e.g., Bash, PowerShell, Python) to improve efficiency and reduce manual effort. Set up proactive alerts and ensure automated backups and system recovery procedures are in place. Required Qualifications: Experience: 10 years of experience in system, network, and security administration. Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent work experience). Technical Skills: System Administration: Strong experience with Windows and Linux server environments. Proficiency in managing Active Directory, DNS, DHCP, group policies, and system backup solutions. Virtualization experience (e.g., VMware, Hyper-V) and knowledge of storage systems (SAN, NAS) Network Administration: Hands-on experience with network design, configuration, and administration (LAN, WAN, VLANs, VPNs, and wireless networks). Knowledge of networking protocols (TCP/IP, BGP, OSPF, VLAN, SNMP, QoS). Experience with network monitoring and troubleshooting tools (e.g., Wireshark, NetFlow) Security Administrator Experience with firewalls, intrusion detection/prevention systems (IDS/IPS), and VPN management. Knowledge of encryption technologies, endpoint protection, and multi-factor authentication (MFA) solutions. Experience conducting vulnerability assessments, penetration tests, and implementing security patches and fixes. Familiarity with security frameworks (e.g., NIST, ISO 27001) and regulatory requirements (GDPR, PCI-DSS, HIPAA). Cloud and Infrastructure Management: Experience managing cloud services such as AWS, Azure, or Google Cloud. Strong understanding of hybrid cloud infrastructure, virtualization, and containerization (Docker, Kubernetes). Hands-on experience with disaster recovery, high availability, and fault tolerance techniques. Automation and Scripting: Strong knowledge of automation tools and scripting languages such as Bash, PowerShell, or Python. Experience automating security tasks, server provisioning, and infrastructure monitoring. Monitoring and Incident Response: Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Splunk) to ensure infrastructure and security visibility. Ability to respond quickly to system outages and security incidents, coordinating with relevant teams to resolve issues. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills to work effectively with cross-functional teams and stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Proactive approach to infrastructure management and security. Preferred Qualifications: Certifications: CompTIA Security+ or equivalent security certification. Certified Information Systems Security Professional (CISSP). Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). AWS Certified Solutions Architect or Microsoft Azure Administrator Associate. Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP). Experience with DevOps practices and tools (Ansible, Terraform, Jenkins) is a plus. Familiarity with compliance frameworks and security operations in heavily regulated industries (finance, healthcare, etc.).
Posted 3 days ago
10.0 - 12.0 years
10 - 12 Lacs
Jamnagar
Work from Office
We are seeking an experienced System and Network Security and Infrastructure Administrator to maintain and enhance the companys IT infrastructure and ensure its security. The role involves managing, monitoring, and securing servers, networks, and other IT infrastructure components. The ideal candidate will have in-depth knowledge of system administration, network security, and infrastructure management, with a focus on ensuring the availability, security, and performance of the IT environment. You will also be responsible for ensuring compliance with industry security standards and best practices. Key Responsibilities: System Administration: Install, configure, and maintain servers (Windows, Linux, etc.) and virtual environments. Perform regular system updates, patches, and upgrades. Administer and troubleshoot Active Directory, DNS, DHCP, and other essential services. Manage storage systems (SAN, NAS) and ensure backups, disaster recovery, and data integrity. Optimize system performance, monitoring logs and identifying potential issues. Network Administration: Manage and configure network infrastructure, including routers, switches, firewalls, and VPNs. Monitor and troubleshoot LAN, WAN, and wireless networks, ensuring network availability and performance. Implement and manage VLANs, VPNs, and QoS to optimize network traffic. Ensure robust network performance through real-time monitoring and incident resolution. Security Administration: Develop, implement, and enforce security policies to protect systems, data, and networks from unauthorized access. Configure and maintain security appliances such as firewalls (e.g., Palo Alto, Cisco, Fortinet), IDS/IPS, and anti-malware systems. Conduct regular security audits, vulnerability assessments, and penetration tests to identify and mitigate risks. Implement and manage identity and access management (IAM) systems, ensuring role-based access control (RBAC) and least-privilege principles. Oversee and maintain data encryption, endpoint protection, and secure remote access solutions. Infrastructure Management: Oversee the design and implementation of infrastructure, ensuring scalability, redundancy, and high availability. Manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, Google Cloud). Develop and maintain disaster recovery and business continuity plans, ensuring infrastructure resilience. Monitor and manage capacity planning for infrastructure resources, ensuring scalability and optimized performance. Incident Management and Troubleshooting: Respond promptly to system, network, or security incidents, ensuring rapid resolution to minimize downtime. Investigate and respond to security breaches or incidents, coordinating with incident response teams and third-party vendors when necessary. Maintain detailed documentation on infrastructure configurations, network diagrams, and troubleshooting procedures. Compliance and Governance: Ensure compliance with relevant security standards and regulations, such as ISO 27001, GDPR, PCI-DSS, HIPAA, etc. Implement governance frameworks and security controls to meet both internal and external audit requirements. Document and maintain security policies, standards, and procedures for the organization. Automation and Monitoring: Implement infrastructure and security monitoring tools (e.g., Nagios, SolarWinds, Zabbix, Splunk) to ensure real-time visibility into system performance and security threats. Automate routine tasks using scripting languages (e.g., Bash, PowerShell, Python) to improve efficiency and reduce manual effort. Set up proactive alerts and ensure automated backups and system recovery procedures are in place. Required Qualifications: Experience: 10 years of experience in system, network, and security administration. Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent work experience). Technical Skills: System Administration: Strong experience with Windows and Linux server environments. Proficiency in managing Active Directory, DNS, DHCP, group policies, and system backup solutions. Virtualization experience (e.g., VMware, Hyper-V) and knowledge of storage systems (SAN, NAS) Network Administration: Hands-on experience with network design, configuration, and administration (LAN, WAN, VLANs, VPNs, and wireless networks). Knowledge of networking protocols (TCP/IP, BGP, OSPF, VLAN, SNMP, QoS). Experience with network monitoring and troubleshooting tools (e.g., Wireshark, NetFlow) Security Administrator Experience with firewalls, intrusion detection/prevention systems (IDS/IPS), and VPN management. Knowledge of encryption technologies, endpoint protection, and multi-factor authentication (MFA) solutions. Experience conducting vulnerability assessments, penetration tests, and implementing security patches and fixes. Familiarity with security frameworks (e.g., NIST, ISO 27001) and regulatory requirements (GDPR, PCI-DSS, HIPAA). Cloud and Infrastructure Management: Experience managing cloud services such as AWS, Azure, or Google Cloud. Strong understanding of hybrid cloud infrastructure, virtualization, and containerization (Docker, Kubernetes). Hands-on experience with disaster recovery, high availability, and fault tolerance techniques. Automation and Scripting: Strong knowledge of automation tools and scripting languages such as Bash, PowerShell, or Python. Experience automating security tasks, server provisioning, and infrastructure monitoring. Monitoring and Incident Response: Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Splunk) to ensure infrastructure and security visibility. Ability to respond quickly to system outages and security incidents, coordinating with relevant teams to resolve issues. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills to work effectively with cross-functional teams and stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Proactive approach to infrastructure management and security. Preferred Qualifications: Certifications: CompTIA Security+ or equivalent security certification. Certified Information Systems Security Professional (CISSP). Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). AWS Certified Solutions Architect or Microsoft Azure Administrator Associate. Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP). Experience with DevOps practices and tools (Ansible, Terraform, Jenkins) is a plus. Familiarity with compliance frameworks and security operations in heavily regulated industries (finance, healthcare, etc.).
Posted 3 days ago
10.0 - 12.0 years
10 - 12 Lacs
Ahmedabad
Work from Office
We are seeking an experienced System and Network Security and Infrastructure Administrator to maintain and enhance the companys IT infrastructure and ensure its security. The role involves managing, monitoring, and securing servers, networks, and other IT infrastructure components. The ideal candidate will have in-depth knowledge of system administration, network security, and infrastructure management, with a focus on ensuring the availability, security, and performance of the IT environment. You will also be responsible for ensuring compliance with industry security standards and best practices. Key Responsibilities: System Administration: Install, configure, and maintain servers (Windows, Linux, etc.) and virtual environments. Perform regular system updates, patches, and upgrades. Administer and troubleshoot Active Directory, DNS, DHCP, and other essential services. Manage storage systems (SAN, NAS) and ensure backups, disaster recovery, and data integrity. Optimize system performance, monitoring logs and identifying potential issues. Network Administration: Manage and configure network infrastructure, including routers, switches, firewalls, and VPNs. Monitor and troubleshoot LAN, WAN, and wireless networks, ensuring network availability and performance. Implement and manage VLANs, VPNs, and QoS to optimize network traffic. Ensure robust network performance through real-time monitoring and incident resolution. Security Administration: Develop, implement, and enforce security policies to protect systems, data, and networks from unauthorized access. Configure and maintain security appliances such as firewalls (e.g., Palo Alto, Cisco, Fortinet), IDS/IPS, and anti-malware systems. Conduct regular security audits, vulnerability assessments, and penetration tests to identify and mitigate risks. Implement and manage identity and access management (IAM) systems, ensuring role-based access control (RBAC) and least-privilege principles. Oversee and maintain data encryption, endpoint protection, and secure remote access solutions. Infrastructure Management: Oversee the design and implementation of infrastructure, ensuring scalability, redundancy, and high availability. Manage virtualization platforms (VMware, Hyper-V) and cloud infrastructure (AWS, Azure, Google Cloud). Develop and maintain disaster recovery and business continuity plans, ensuring infrastructure resilience. Monitor and manage capacity planning for infrastructure resources, ensuring scalability and optimized performance. Incident Management and Troubleshooting: Respond promptly to system, network, or security incidents, ensuring rapid resolution to minimize downtime. Investigate and respond to security breaches or incidents, coordinating with incident response teams and third-party vendors when necessary. Maintain detailed documentation on infrastructure configurations, network diagrams, and troubleshooting procedures. Compliance and Governance: Ensure compliance with relevant security standards and regulations, such as ISO 27001, GDPR, PCI-DSS, HIPAA, etc. Implement governance frameworks and security controls to meet both internal and external audit requirements. Document and maintain security policies, standards, and procedures for the organization. Automation and Monitoring: Implement infrastructure and security monitoring tools (e.g., Nagios, SolarWinds, Zabbix, Splunk) to ensure real-time visibility into system performance and security threats. Automate routine tasks using scripting languages (e.g., Bash, PowerShell, Python) to improve efficiency and reduce manual effort. Set up proactive alerts and ensure automated backups and system recovery procedures are in place. Required Qualifications: Experience: 10 years of experience in system, network, and security administration. Education: Bachelors degree in computer science, Information Technology, or a related field (or equivalent work experience). Technical Skills: System Administration: Strong experience with Windows and Linux server environments. Proficiency in managing Active Directory, DNS, DHCP, group policies, and system backup solutions. Virtualization experience (e.g., VMware, Hyper-V) and knowledge of storage systems (SAN, NAS) Network Administration: Hands-on experience with network design, configuration, and administration (LAN, WAN, VLANs, VPNs, and wireless networks). Knowledge of networking protocols (TCP/IP, BGP, OSPF, VLAN, SNMP, QoS). Experience with network monitoring and troubleshooting tools (e.g., Wireshark, NetFlow) Security Administrator Experience with firewalls, intrusion detection/prevention systems (IDS/IPS), and VPN management. Knowledge of encryption technologies, endpoint protection, and multi-factor authentication (MFA) solutions. Experience conducting vulnerability assessments, penetration tests, and implementing security patches and fixes. Familiarity with security frameworks (e.g., NIST, ISO 27001) and regulatory requirements (GDPR, PCI-DSS, HIPAA). Cloud and Infrastructure Management: Experience managing cloud services such as AWS, Azure, or Google Cloud. Strong understanding of hybrid cloud infrastructure, virtualization, and containerization (Docker, Kubernetes). Hands-on experience with disaster recovery, high availability, and fault tolerance techniques. Automation and Scripting: Strong knowledge of automation tools and scripting languages such as Bash, PowerShell, or Python. Experience automating security tasks, server provisioning, and infrastructure monitoring. Monitoring and Incident Response: Familiarity with monitoring tools (e.g., Nagios, Zabbix, SolarWinds, Splunk) to ensure infrastructure and security visibility. Ability to respond quickly to system outages and security incidents, coordinating with relevant teams to resolve issues. Soft Skills: Excellent problem-solving and analytical skills. Strong communication skills to work effectively with cross-functional teams and stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Proactive approach to infrastructure management and security. Preferred Qualifications: Certifications: CompTIA Security+ or equivalent security certification. Certified Information Systems Security Professional (CISSP). Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP). AWS Certified Solutions Architect or Microsoft Azure Administrator Associate. Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP). Experience with DevOps practices and tools (Ansible, Terraform, Jenkins) is a plus. Familiarity with compliance frameworks and security operations in heavily regulated industries (finance, healthcare, etc.).
Posted 3 days ago
10.0 - 20.0 years
30 - 45 Lacs
Bengaluru
Work from Office
Key Skills: Cloud, Cloud Architect, AWS, AWS Cloud, Cloud Administration, Azure, Google Cloud Platform, GCP, Azure Architect Roles and Responsibilities: Client Engagement & Strategy Alignment Understand client business objectives, challenges, and strategic priorities. Define the scope and desired business outcomes of Cloud and AI enablement initiatives. Cloud Advisory & Technical Expertise Lead and execute advisory engagements with technical depth in one or more of the following domains: Application/Data Modernization Industry Cloud Solutions M&A Integration Cloud Optimization Ecosystem Integration Assessment & Transformation Planning Analyze existing application landscapes to identify opportunities for cloud-led business transformation. Assess modernization/migration suitability and develop transformation roadmaps. Cloud Strategy & Architecture Provide strategic guidance on cloud platform selection. Design hybrid/distributed cloud architectures and create implementation plans. Stakeholder Management & Business Development Maintain strong client relationships to ensure advisory commitments are fulfilled. Identify and nurture downstream opportunities, aiding account growth. Cost Optimization & ROI Enhancement Perform cost optimization analyses to identify potential savings. Recommend strategies to improve ROI on cloud investments. Security & Compliance Assurance Ensure solutions meet security, regulatory, and compliance requirements. Provide training and enablement to clients on cloud technologies and best practices Skills Required: Technical Skills Cloud certification (e.g., AWS, Azure, GCP); preference for advanced-level certifications Proven experience in delivering, advising, or solutioning cloud-led transformation projects Strong understanding of cloud platforms, migration strategies, hybrid cloud models, and architecture best practices Domain Expertise Business process knowledge in one or more industries Experience in Mergers, Acquisitions, and Divestitures Understanding of operating models post cloud adoption Familiarity with enterprise data structures and AI enablement initiatives Generic Skills Client engagement (mining, hunting, account management) Effective communication and presentation skills Analytical and strategic thinking abilities Personal Attributes Flexible and open to travel Positive attitude and growth mindset Strong problem-solving orientation Collaborative, team-first mentality High accountability and client-centric mindset. Education: Bachelor's Degree in related field.
Posted 3 days ago
6.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 324925 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience: Solid understanding of cloud computing, networking, and storage principles with focus on Azure. Cloud administration, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Independently work on issue resolutions, service requests and change requests following the ITIL process. Exposure to container deployments and container orchestration tools. Should have good experience in troubleshooting cloud platform level issues. Strong scripting skills. Experience in IaC and automated deployments using Azure pipelines or Terraform is a required. Ability to work closely with senior managers / consultants on new project requirements & should independently work on technical implementations. Able to work on On-Call rotations and provide shift hours support at L2 level Able to work independently in a project scenario and do POCs Experience in updating KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding customer service Able to Help Level 1 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 6+ years of overall operational experience 4+ years of Azure/AWS experience 3+ years of experience working in a diverse cloud support environment in a 24.7 production support model 1+ years DevOps/scripting/APIs experience Preferred Certifications: Azure Administrator Associate and/or Expert certification is preferred. DevOps / Terraform certification is a plus Four Year BS/BA in Information Technology degree or equivalent experience About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.
Posted 4 days ago
12.0 - 15.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Job Title - GN - SONG - Service - Genesys Senior Manager Management Level: 6-Senior Manager Location: Bengaluru Must-have skills: Genesys Contact Center Implementation Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience :Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs Industry Experience :Experience & Specialization in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources. Understand market and customer challenges: Create business case and strategic transformation roadmap based on industry & market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice , Digital (SMS, Email, Chat etc.) , WFM, Predictive Routing and Analytics applications Proactively identifying customer needs through a functional and technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & Solution experience: Use Genesys Architect/Composer/Designer, Genesys WFM, Pointillist , Genesys Cloud Models , Genesys Predictive Routing and Engagement. Your experience counts! MBA from a tier 1 institute A minimum 12 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Digital (SMS, Email, Chat etc.) applications solutioning Experience in leveraging Genesys product suite to automate customer service processes, enhance CX/AX & provide value based outcomes Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 14 to 16 Years Educational Qualification: Minimum 15 Years of Education
Posted 4 days ago
1.0 - 2.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Openings for Junior System Admin: Location - Hyderabad(Gachibowli) Skillset - Active Directory, System Administration, Office 365 Administrator, DNS, Active Directory Support, DHCP Server, Group Policy, Cloud Administrator, PAAS, IAAS, SAAS. please contact for more details. Sri Lalitha 92810 37167 sri.lalitha@spsoftglobal.com
Posted 1 week ago
5.0 - 9.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Linux and Networking Administrator. Strong Technical and Administration Skills in Linux Networking: Switches Configuration on CISCO Devices, VLAN Setup, Wi-Fi Access Points Configuration. Work Exposure on Cloud Technologies (AWS / GCP / Azure) - Create Instance, Increase the Hardware Configuration (RAM / CPU), Hard Disk Migration, Security Group Configurations, IAM User Management etc. OS: CentOS 7.x, 8.x, 9.x / Rocky Linux 8.x, 9.x / Debian OS / Ubuntu OS v22, v24 on DELL PowerEdge / HP ProLiant Servers Databases: MySQL & PostgreSQL Administration Linux RAID Configuration on DELL PowerEdge / HP ProLiant Storage Web Servers: Apache / Nginx on CentOS / Rocky Linux & Ubuntu OS Linux DNS Configuration & Administration Linux DHCP Configuration & Administration Linux Mail Servers (Sendmail / Postfix) Configuration & Administration Linux Firewall / IPTables Configuration & Administration Linux Proxy (Squid / Dansguardian) Configuration & Administration VPN Configuration on Linux (OpenVPN / WireGuard / IPSec) Jenkins CI Configuration & Administration NMS: Zabbix Installation, Configuration & Administration Version Control: SVN & GIT Configuration & Administration, SVN to GIT Migration Hypervisor: Proxmox VE Administration (VM Creation, VM Backup, Storage Configuration, VM Restoration, VM Migration) Networking: Switches Configuration on CISCO Devices, VLAN Setup, Wi-Fi Access Points Configuration Domain, SSL & Email Purchase / Renewals on GoDaddy & IONOS Work Exposure on Email Migrations from ZOHO to Google Work Exposure on ITIL Frameworks - Incident Management (GLPI), Change Management, Asset Management Work Exposure on ISO 27001 ISMS Standard & Controls
Posted 1 week ago
8.0 - 13.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Title :Genesys_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Genesys Cloud, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, Industry Solutions Consulting Good to have skills : Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges at clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO. Experience in Genesys Cloud administration & application experience:Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | AccentureQualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute
Posted 2 weeks ago
8.0 - 13.0 years
10 - 14 Lacs
Chennai
Work from Office
Job Title - (Genesys)+(Level 7-Manager)+(Entity -S&C GN) Management Level: 7-Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Genesys, Genesys pure cloud, Genesys cloud Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience :Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs Industry Experience Experience & Specialization in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources. Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8+Years Educational Qualification: MBA from a tier 1 institute
Posted 2 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Linux Good to have skills : Unix Architecture and DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education:Skilled and experienced Linux & Solaris SME and Cloud Administrator. This individual will be a deep subject matter expert in both Linux and Solaris systems administration, spanning various distributions (Solaris, Red Hat, Amazon Linux, Ubuntu), and possess significant experience in AWS cloud administration. The ideal candidate will have a strong focus on security hardening, vulnerability management, automation, and a proven ability to troubleshoot complex technical issues across diverse Unix-like environments. This role requires a proactive and detail-oriented individual with a passion for maintaining secure, reliable, and performant systems.ResponsibilitiesLinux & Solaris Systems Expertise:Serve as the subject matter expert (SME) for both Linux and Solaris systems, providing deep technical guidance and support to the team. Administer and maintain Solaris Unix (including legacy versions), Red Hat Linux, Amazon Linux, and Ubuntu Linux servers, ensuring high availability, performance, and security. This includes advanced troubleshooting, performance tuning, kernel-level analysis, and capacity planning across both platforms. Special emphasis on Solaris administration skills, including familiarity with legacy commands and system-specific tools. Risk and Vulnerability Management:Lead the identification, assessment, and mitigation of risks and vulnerabilities across the diverse Unix-like and cloud infrastructure. Develop and implement vulnerability scanning, penetration testing strategies, and other security measures. Stay current with the latest security threats and vulnerabilities affecting both Linux and Solaris systems. Security Patching:Develop and implement a robust patching process for Linux and Solaris systems and applications, ensuring timely and effective application of security updates. Automate patching processes where possible. PAM Management:Manage and optimize Pluggable Authentication Modules (PAM) for authentication and authorization on both Linux and Solaris systems, implementing advanced authentication methods and access controls. OS Migration:Lead and execute complex operating system migrations, including migrations from older Solaris versions to newer ones or to Linux, minimizing downtime and ensuring data integrity. Develop migration plans and procedures. CIS Security Hardening:Champion the implementation of Center for Internet Security (CIS) benchmarks to harden Linux and Solaris systems and improve overall security posture. Develop custom CIS hardening scripts and configurations. AWS Cloud Administration:Design, implement, and manage AWS cloud resources, including EC2 instances (including those running Linux or Solaris), S3 storage, VPC networking, IAM, and other relevant services. Optimize cloud infrastructure for performance, cost, and security. AWS SSM Management:Leverage AWS Systems Manager (SSM) for advanced automation, patch management, configuration management, and compliance management of AWS instances, including those running Linux or Solaris. Disaster Recovery Management:Contribute to the development and implementation of disaster recovery plans for both on-premises and cloud environments, ensuring business continuity and minimal downtime in the event of a disaster. This includes specific considerations for Solaris and legacy systems. Shell Scripting and Automation:Develop and maintain advanced shell scripts (Bash, ksh, csh, etc.) and automation tools to streamline operations, automate complex tasks, and improve overall efficiency across Linux and Solaris environments. Contribute to the development of automation frameworks and best practices. AWS CMF Migration:Play a key role in AWS Cloud Management Framework (CMF) migrations, providing technical expertise and support, including considerations for migrating or integrating Solaris-based applications. Troubleshooting and RCA:Lead troubleshooting efforts for complex technical issues across Linux, Solaris, and cloud environments, perform in-depth root cause analysis (RCA), and implement effective corrective actions. Develop troubleshooting guides and knowledge base articles. Mentoring:Mentor junior Linux and Solaris administrators and cloud engineers, sharing your expertise and helping them develop their skills.Qualification Require:Bachelors degree in computer science, Information Technology, or a related field.RHCE CertificationExcellent problem-solving skills and the ability to work under pressure in a fast-paced environment. 15 years full-time education is required.Required Skills and Experience7+ years of experience in Linux system administration across multiple distributions (Red Hat, Amazon Linux, Ubuntu), with a focus on deep technical expertise. 5+ years of experience in Solaris system administration, including familiarity with legacy versions and commands. 3+ years of experience with AWS cloud administration, including architecture design and implementation. Expert-level understanding of security best practices, including risk and vulnerability management, security patching, and CIS hardening across both Linux and Solaris. Extensive experience with PAM management, OS migration (including Solaris), and VMware administration. Strong knowledge of change management tools (Valgensis, ServiceNow) and privileged access management solutions (Delinea). In-depth experience with Red Hat Satellite Server administration. Shell scripting and automation across multiple Unix shells (Bash, ksh, csh, etc.). Proven experience with disaster recovery planning and execution, including specific considerations for Solaris. Excellent troubleshooting and problem-solving skills, including root cause analysis. Strong communication, collaboration, and mentoring skills.Preferred Skills: AWS certifications (e.g., AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer Professional,RHCE). Qualification 15 years full time education
Posted 2 weeks ago
12.0 - 15.0 years
55 - 60 Lacs
Ahmedabad, Chennai, Bengaluru
Work from Office
Dear Candidate, We are hiring a Cloud Services Manager to oversee the planning, deployment, and maintenance of cloud services across the organization. This role ensures cloud operations align with business goals while maintaining performance, security, and cost-efficiency. Key Responsibilities: Manage cloud service platforms (AWS, Azure, GCP) across teams and projects. Ensure operational excellence in cloud service delivery and support. Optimize cloud usage and cost through governance and monitoring. Develop cloud service strategies, SLAs, and compliance standards. Lead a team of cloud engineers and collaborate with stakeholders. Required Skills & Qualifications: Strong experience in cloud platforms and enterprise cloud architecture. Proficiency in cost management, automation, and performance tuning. Familiarity with cloud security, networking, and DevOps practices. Excellent leadership and communication skills. Cloud certifications (e.g., AWS Certified SysOps/Architect, Azure Solutions Expert) preferred. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies
Posted 2 weeks ago
2.0 - 7.0 years
1 - 6 Lacs
Ahmedabad
Work from Office
Number of open positions 2 Title: Cloud Engineer or Sr. Cloud Engineer Experience: 3-5 years relevant work experience Qualification, Experience & Skills Required Good to have Professional Certification in Domain (1. Microsoft 365 Certified: Administrator Expert / Endpoint Administrator 2. Azure Administrator) Excellent oral & written communication skills Ready to work in morning & afternoon shifts along with occasional night shifts (if required). The purpose of the role is to be the main customer facing point of contact for all Microsoft Office 365 & Azure Cloud projects implementation & consulting work. Ability to work intuitively, along or as part of a team environment, Self-starter with ability to plan and execute work. Proven hands-on experience in Implementing, Configuring, Testing, Migrating & Securing Microsoft 365 & Azure Cloud Solutions. Microsoft Windows Active Directory, Azure AD Connect Azure AD Premium Features deployment mainly User & Device based Conditional Access, Multi-Factor Authentication Policies. Email & data Migrations from different source environments to Office 365 (Exchange & SharePoint Online, Microsoft Teams & One Drive for Business respectively) using Microsoft methods, tools and/or 3rd party migration solutions bit titan, SkyKick, AvePoint, Sharegate etc. Microsoft Mobile Device Management (Intune MDM & MAM) Solutions, Windows Autopilot Technologies
Posted 2 weeks ago
6.0 - 11.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Req ID: 324967 We are currently seeking a Senior Cloud Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Senior Cloud Engineer - Grade 8 - At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience: "¢ Solid understanding of cloud computing, networking, and storage principles with focus on Azure. "¢ Cloud administration, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. "¢ Independently work on issue resolutions, service requests and change requests following the ITIL process. "¢ Exposure to container deployments and container orchestration tools. "¢ Should have good experience in troubleshooting cloud platform level issues. "¢ Strong scripting skills. Experience in IaC and automated deployments using Azure pipelines or Terraform is a required. "¢ Ability to work closely with senior managers / consultants on new project requirements & should independently work on technical implementations. "¢ "¢ Able to work on On-Call rotations and provide shift hours support at L2 level "¢ Able to work independently in a project scenario and do POCs "¢ Experience in updating KB articles, Problem Management articles, and SOPs/Run-books "¢ Passion for delivering timely and outstanding customer service "¢ Able to Help Level 1 staff in support "¢ Great written and oral communication skills with internal and external customers Basic Qualifications: "¢ 6+ years of overall operational experience "¢ 4+ years of Azure/AWS experience "¢ 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model "¢ 1+ years DevOps/scripting/APIs experience Preferred Certifications: "¢ Azure Administrator Associate and/or Expert certification is preferred. "¢ DevOps / Terraform certification is a plus "¢ Four Year BS/BA in Information Technology degree or equivalent experience
Posted 2 weeks ago
7.0 - 12.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Req ID: 326880 We are currently seeking a OS and Cloud Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). OS and Cloud Engineer - Grade 8 (Windows) At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence, and ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience "¢ Knowledge of Windows 2003/2008/2012/2016/2019/2022 Servers (Must Have), Server installation, configuration, Active Directory Management (OU/GPO/Forest and domain config and etc), Hyper-V / Vmware - Deployment and management of hyper V VMs, Disk AdministrationShrink Partitions & Share Drives, Disk Quotas, DFS, Patch management, Troubleshooting skills in OS & Hyper-V related. Hand-on knowledge of various RAID technologies (RAID 0+1, RAID 1, RAID 5, etc.), Knowledge of Clustering (geo cluster, multimode passive/active). Working Knowledge of File and Print servers, Knowledge on server management tools, Log monitoring/maintenance, and Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. "¢ Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. "¢ Powershell, scripting, and automation experience is a plus. "¢ Fundamental understanding of emerging technologies, including Containers and PaaS solutions "¢ Able to work on On-Call rotations "¢ Able to work independently in a project scenario and do POCs. "¢ Experience handling P1/P2 calls and escalations "¢ Able to write quality KB articles, Problem Management articles, and SOPs/Run-books "¢ Passion for delivering timely and outstanding customer service "¢ Able to Help L1 staff in support "¢ Great written and oral communication skills with internal and external customers Basic Qualifications "¢ 7+ years of overall operational experience "¢ 3+ years of AWS/Azure experience "¢ 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model "¢ 2+ years scripting Preferred Certifications "¢ AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications "¢ Azure Administrator Associate/Solution Architect Certifications Four Year BS/BA in Information Technology degree or equivalent experience
Posted 2 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Req ID: 324959 We are currently seeking a L1 Cloud Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Cloud Platform / Infrastructure Engineer - Grade 6 - At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience As an L1 cloud engineer, should have good understanding of cloud platform, networking, and storage principles with focus on Azure. Cloud administration, maintenance, and troubleshooting experience. Monitor cloud and infrastructure services to ensure uninterrupted operations. Monitor and manage support tickets during assigned shifts, ensuring timely and accurate resolution of issues. Respond to alerts and incidents, escalating to higher-level support as necessary. Able to provide shift hours support at L1 level Experience in updating KB articles and SOPs. Request additional information from clients, when necessary, to accurately diagnose and resolve issues. Acknowledge and analyse client emails to identify and understand issues. Provide clear guidance and relevant information to resolve first-level issues. Escalate complex issues to the internal L2 team and track the progress of these escalations to ensure prompt resolution. Well experienced in handling incident, service requests, change requests. Passion for delivering timely and outstanding customer service Great written and oral communication skills with internal and external customers Basic Qualifications 2+ years of overall operational experience 2+ years of Azure/AWS experience 2+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications Azure Fundamentals AWS Cloud Practitioner Four Year BS/BA in Information Technology degree or equivalent experience
Posted 2 weeks ago
6.0 - 11.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Req ID: 324966 We are currently seeking a Senior Cloud Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Senior Cloud Engineer - Grade 8 - At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience: "¢ Solid understanding of cloud computing, networking, and storage principles with focus on Azure. "¢ Cloud administration, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. "¢ Independently work on issue resolutions, service requests and change requests following the ITIL process. "¢ Exposure to container deployments and container orchestration tools. "¢ Should have good experience in troubleshooting cloud platform level issues. "¢ Strong scripting skills. Experience in IaC and automated deployments using Azure pipelines or Terraform is a required. "¢ Ability to work closely with senior managers / consultants on new project requirements & should independently work on technical implementations. "¢ "¢ Able to work on On-Call rotations and provide shift hours support at L2 level "¢ Able to work independently in a project scenario and do POCs "¢ Experience in updating KB articles, Problem Management articles, and SOPs/Run-books "¢ Passion for delivering timely and outstanding customer service "¢ Able to Help Level 1 staff in support "¢ Great written and oral communication skills with internal and external customers Basic Qualifications: "¢ 6+ years of overall operational experience "¢ 4+ years of Azure/AWS experience "¢ 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model "¢ 1+ years DevOps/scripting/APIs experience Preferred Certifications: "¢ Azure Administrator Associate and/or Expert certification is preferred. "¢ DevOps / Terraform certification is a plus "¢ Four Year BS/BA in Information Technology degree or equivalent experience
Posted 2 weeks ago
7.0 - 12.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Req ID: 325298 We are currently seeking a AWS Redshift administrator Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job Duties: "¢ Administer and maintain scalable cloud environments and applications for data organization. "¢ Understanding business objectives of the company and creating cloud-based solutions to facilitate those objectives. "¢ Implement Infrastructure as Code and deploy code using Terraform, Gitlab "¢ Install and maintain software, services, and application by identifying system requirements. "¢ Hands-on AWS Services and DB and Server troubleshooting experience. "¢ Extensive database experience with RDS, AWS Redshift, MySQL "¢ Maintains environment by identifying system requirements, installing upgrades and monitoring system performance. "¢ Knowledge of day-to-day database operations, deployments, and development "¢ Experienced in Snowflake "¢ Knowledge of SQL and Performance tuning "¢ Knowledge of Linux Shell Scripting or Python "¢ Migrate system from one AWS cloud to another AWS account "¢ Hands-on DB and Server troubleshooting experience "¢ Maintains system performance by performing system monitoring and analysis and performance tuning. "¢ Troubleshooting system hardware, software, and operating and system management systems. "¢ Secures web system by developing system access, monitoring, control, and evaluation. "¢ Testing disaster recovery policies and procedures; completing back-ups; and maintaining documentation. "¢ Upgrades system and services and developing, testing, evaluating, and installing enhancements and new software. "¢ Communicating with internal teams, like EIMO, Operations, and Cloud Architect "¢ Communicate with stakeholders and build applications to meet project needs. Minimum Skills Required: "¢ Bachelor"™s degree in computer science or engineering "¢ Minimum of 7 years of experience in System, platform, and AWS cloud administration "¢ Minimum of 5 to 7 years of Database administration and AWS experience using latest AWS technologies "“ AWS EC2, Redshift, VPC, S3, AWS RDS "¢ Experience with Java, Python, Redshift, MySQL, or equivalent database tools "¢ Experience with Agile software development using JIRA "¢ Experience in multiple OS platforms with strong emphasis on Linux and Windows systems "¢ Experience with OS-level scripting environment such as KSH shell., PowerShell "¢ Experience with version management tools and CICD pipeline "¢ In-depth knowledge of the TCP / IP protocol suite, security architecture, securing and hardening Operating Systems, Networks, Databases and Applications. "¢ Advanced SQL knowledge and experience working with relational databases, query authoring (SQL) , query performance tuning. "¢ Experience supporting and optimizing data pipelines and data sets. "¢ Knowledge of the Incident Response life cycle "¢ AWS solution architect certifications. "¢ Strong written and verbal communication skills.
Posted 2 weeks ago
7.0 - 12.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Req ID: 327046 We are currently seeking a OS and Cloud Engineer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Preferred Experience: "¢ Knowledge of Windows 2003/2008/2012/2016/2019/2022 Servers (Must Have), Server installation, configuration, Active Directory Management (OU/GPO/Forest and domain config and etc), Hyper-V / Vmware - Deployment and management of hyper V VMs, Disk AdministrationShrink Partitions & Share Drives, Disk Quotas, DFS, Patch management, Troubleshooting skills in OS & Hyper-V related. Hand-on knowledge of various RAID technologies (RAID 0+1, RAID 1, RAID 5, etc.), Knowledge of Clustering (geo cluster, multimode passive/active). Working Knowledge of File and Print servers, Knowledge on server management tools, Log monitoring/maintenance, and Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. "¢ Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. "¢ Powershell, scripting, and automation experience is a plus. "¢ Fundamental understanding of emerging technologies, including Containers and PaaS solutions "¢ Able to work on On-Call rotations "¢ Able to work independently in a project scenario and do POCs. "¢ Experience handling P1/P2 calls and escalations "¢ Able to write quality KB articles, Problem Management articles, and SOPs/Run-books "¢ Passion for delivering timely and outstanding customer service "¢ Able to Help L1 staff in support "¢ Great written and oral communication skills with internal and external customers Basic Qualifications: "¢ 7+ years of overall operational experience "¢ 3+ years of AWS/Azure experience "¢ 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model "¢ 2+ years scripting Preferred Certifications: "¢ AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications "¢ Azure Administrator Associate/Solution Architect Certifications Four Year BS/BA in Information Technology degree or equivalent experience
Posted 2 weeks ago
4.0 - 9.0 years
4 - 8 Lacs
Noida
Work from Office
Req ID: 313916 We are currently seeking a Alation Admin or MSTR Cloud Admin to join our team in NOIDA, Uttar Pradesh (IN-UP), India (IN). Alation Admin Also known as an Alation Data Catalog Administrator Responsible for managing and maintaining the Alation Data Catalog, a platform that helps organizations discover, understand, and govern their data assets. 1. Platform Administration Installing, configuring, and maintaining the Alation Data Catalog platform to ensure its optimal performance and reliability. 2. User Management Managing user access, permissions, and roles within Alation, ensuring proper authentication and authorization for data access. 3. Data Governance Implementing and enforcing data governance policies, including data classification, data lineage, and data stewardship, to maintain data quality and compliance. 4. Data Catalog Management Curating and organizing metadata and data assets within the catalog, ensuring accurate and up-to-date information is available to users. 5. Integration: Collaborating with other IT teams to integrate Alation with data sources, databases, data lakes, and other data management systems. 6. Metadata Management Overseeing the extraction and ingestion of metadata from various data sources into Alation, including data dictionaries, business glossaries, and technical metadata. 7. Security Implementing and maintaining security measures, such as encryption, access controls, and auditing, to protect sensitive data and catalog information. 8. Training and Support Providing training to users on how to effectively use the Alation Data Catalog and offering support for catalog-related inquiries and issues. 9. Data Discovery Assisting users in discovering and accessing data assets within the catalog, promoting self-service data discovery. 10. Collaboration Collaborating with data owners, data stewards, and data users to understand their data needs and ensure the catalog meets those requirements. 11. Performance Monitoring Monitoring the performance of the Alation Data Catalog platform, identifying and resolving issues to ensure optimal functionality. 12. Upgrades and Maintenance Planning and executing platform upgrades and applying patches to stay up to date with Alation releases. 13. Documentation Maintaining documentation for catalog configurations, processes, and best practices. 14. Reporting and Analytics Generating reports and insights from Alation to track data usage, data lineage, and user activity. 15. Data Quality Monitoring and improving data quality within the catalog and assisting in data quality initiatives. 16. Stay Current Staying informed about Alation updates, new features, and industry best practices in data catalog administration. An Alation Admin plays a critical role in enabling organizations to effectively manage their data assets, foster data collaboration, and ensure data governance and compliance across the enterprise. --------------------------- MicroStrategy Cloud Admin Minimum 4+ years of MSTR Administration with following core attributes "“ Hands-on maintenance and administration experience in MicroStrategy 10.x Business Intelligence product suite, AWS Cloud platform Experience on enterprise portal integration, mobile integration, write back to source data based on analysis by business users, alerts via mail, mobile based on pre-defined events Ability to define and review complex Metric Ability to architect MSTR Cubes for solving complex business problems Good conceptual knowledge and working experience on meta data creation framework models universe etc., creating report specifications, integration test planning & testing, unit test planning & testing, UAT & implementation support Strong knowledge of quality processes SDLC, Review, Test, Configuration Management, Release Management, Defect Prevention Knowledge of Database is essential and ability to review the SQL passes and make decisions based on query timings Good experience on MicroStrategy upgrade, configurations on Linux Have hands on experience on creating MSTR deployment packages, Command manager scripts setup and maintain proper object and data security working experience of Configure, maintain, and administer multiple environments Open to work in different shifts as per project need Excellent Communication Skills (Written, Verbal, team work and issue resolution) Activities: Provide support for MicroStrategy"™s Business Intelligence product suite, AWS Cloud platform, and its underlying technologies Use your strong communication skills Resolve application and infrastructure situations as they arise Perform day to day management of the MicroStrategy Cloud infrastructure (on AWS) including alert monitoring/remediation, change management, incident troubleshooting and resolution. Participate in scheduled and emergency infrastructure maintenance activities Collaborate and communicate effectively with peers, internal application and software development teams Maintain high quality documentation for all related tasks Work in a strong team environment Independently manage Production MSTR environment (and associated lower environments as Dev, UAT) Manage upgrades and vulnerabilities
Posted 2 weeks ago
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