Closing Manager - Uber Luxury

Role & responsibilities

Department:

Sales Strategy Development

• Develop and implement sales strategies specifically for the Uber Luxury market segment, targeting middle to high-income consumers.
• Identify opportunities for upselling and cross-selling within the existing customer base.

Closing Sales

• Lead the sales team in closing deals effectively, focusing on high conversion rates.
• Train team members on closing techniques and negotiation strategies to maximize sales.

Client Relationship Management

• Build and maintain relationships with potential and existing clients to foster loyalty and repeat business.
• Address client concerns and inquiries promptly to facilitate the closing process.

Performance Monitoring

• Set clear sales targets and KPIs for the team; monitor performance and provide regular feedback.
• Analyze sales data to identify trends, areas for improvement, and successful closing strategies.

Market Research and Analysis

• Conduct research to understand consumer preferences, market trends, and competitive landscape within the Uber Luxury segment.
• Use insights to inform sales strategies and product offerings.

Collaboration with Marketing

• Work closely with the marketing team to design campaigns that resonate with the Uber Luxury audience.
• Provide feedback on marketing materials and promotions to ensure alignment with sales objectives.

Team Leadership and Development

• Mentor and coach team members to improve their sales techniques and closing skills.
• Organize regular training sessions and workshops focused on enhancing team performance.

Minimum Qualifications

• Education

  : Bachelors degree in Business Administration, Marketing, or a related field; an MBA is a plus.

• Experience

  : 5-7 years of sales experience, with at least 2-3 years in a managerial role, preferably in a premium or accessible luxury market.

• Knowledge

  : Understanding of consumer behavior and market dynamics in the Uber Luxury segment.

Functions

• Sales Leadership

  : Lead the closing efforts for the Uber Luxury sales team.

• Client Management

  : Develop and maintain relationships with key clients to facilitate closing opportunities.

• Performance Analysis

  : Monitor and analyze sales performance metrics related to closing effectiveness.

Technical Skills

• CRM Software

  : Proficiency in CRM tools (e.g., Salesforce, HubSpot) for tracking sales activities and client interactions.

• Data Analysis

  : Ability to analyze sales data and customer insights using tools like Excel or business intelligence software.

• Presentation Skills

  : Strong ability to create and deliver impactful presentations to potential clients.

Behavioral Traits

• Results-Oriented

  : Strong focus on achieving sales targets and closing deals.

• Excellent Communicator

  : Strong verbal and written communication skills to engage clients effectively.

• Persuasive

  : Ability to negotiate and persuade clients to finalize purchases.

• Team Player

  : Collaborative approach to working with team members and other departments.

• Adaptable

  : Flexibility to adjust strategies based on market conditions and customer feedback.