Posted:1 month ago|
Platform:
Work from Office
Full Time
About the Role: We are looking for a sharp, organized, and dependable Client Servicing Associate to support the Client Servicing Lead with execution, documentation, coordination, and follow-ups. This is a role for someone who enjoys working behind the scenes to keep things running smoothly, has a strong sense of ownership, and is proactive about getting things done. Key Responsibilities: Client Coordination & Support Schedule and confirm client meetings, calls, and internal syncs Maintain and update client trackers and project dashboards Share project updates, reminders, and documentation with clients as directed Follow up on client inputs, feedback, and approvals Assist with onboarding documentation for new clients Documentation & Administrative Tasks Prepare and update trackers for leads, proposals, and ongoing projects Maintain folders with updated client documents, contracts, proposals, and invoices Track payment status, and follow up on overdue payments Assist in scheduling interviews, first-level screening of CVs \u200b Assist in basic drafting of emails, notes, or proposals (templates or inputs provided) Internal Coordination Coordinate internally with writers, editors, designers, or tech team for timelines and deliverables Maintain task lists and status updates for each client account Share daily/weekly updates with the Client Servicing Lead on pending and completed tasks Requirements 1-2 years of experience in a support, operations, or executive assistant role (agency or content background is a bonus) Strong organizational and follow-up skills Comfortable with Excel/Sheets, Google Drive, email etiquette Good written communication skills Reliable, detail-oriented, and proactive Ability to multitask and manage timelines Should have a good quality laptop (i5 or above) and uninterrupted high-speed (broadband) internet.
Lexiconn Content Services
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