Client Servicing Manager

Dear Job Seeker ,

Greetings of the day

We are happy to introduce ourselves as one of the fastest growing HR Solution Providers .

Currently We are looking for one of our Prestigious Clients based in Delhi.

Open Position -Client Servicing Manager / Key Account Manager

Location - Delhi /NCR

Exp - 2 + Years 

Key Responsibilities

● Ensure timely execution and quality delivery of production and AI-led projects

● Work closely with internal teams: directors, artists, AI specialists, freelancers

● Maintain clear, proactive client communication at all stages

● Lead regular status updates, calls, and feedback loops

● Prepare timelines, trackers, decks, and basic reporting

● Spot opportunities to upsell and grow accounts

● Escalate risks or delays early, and calmly manage pressure situation

Requirements

● 3–4 years of experience in client servicing, account management, or production

coordination

● Ideally from a content studio, production house, digital agency, or tech-led creative

agency

● Strong understanding of how videos get made — from live shoots to animation to AI tools

● Clear communicator (written + spoken), confident with clients

● Process-driven, detail-obsessed, and calm under pressure

● Able to lead timelines independently, yet collaborate across creative and tech teams

Bonus Points

● Prior experience working on AI-led or experimental content

● Experience managing both agency and direct brand accounts

● Creative instinct — able to read a brief, ask the right questions, suggest solutions

If you are interested or have any reference then kindly send me your updated profile along with the details below at dharmendra@directionhr.com .

Thanks & Regards

Dharmendra Singh