Client Servicing Account Executive

Title: Associate Senior Executive / Senior Executive
Required Educational Qualification: Any Graduate or PostgraduateDesired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stageManage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the callWork closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experiencePre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customerOwn all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills:Minimum of 1 year of experience in a similar roleStrong communication and interpersonal skills to manage relationships with high-net-worth individualsExcellent organizational and time management skillsAbility to work collaboratively with internal teams and external stakeholdersGood analytical and problem-solving skills to pre-empt and resolve customer issuesExperience in the real estate industry is preferred but not mandatory. If you are passionate about building relationships, managing customer expectations, and delivering a superior customer experience, we invite you to apply for this exciting opportunity to be a part of the 99acres team.