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Client Relationship Specialist - Edtech

Client Relationship Specialist - Edtech

Pineaxe Technologies

1 - 3 years

3 - 5 Lacs

Coimbatore

Posted:1 day ago| Platform:

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Skills Required

Training coordination Logistics planning LMS Bfsi Moodle Program delivery Scheduling ITES Management SRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

About iamneo

iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale.

As a bootstrapped-profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies.

Role Overview

We re looking for a reliable and organized Program Manager to support the smooth execution of training programs. This role demands hands-on coordination, clear communication, and the ability to manage day-to-day operations across multiple stakeholders in a fast-paced educational environment.

Key Responsibilities

Oversee daily operations of training programs conducted on campus.
Manage scheduling, session planning, logistics, and documentation.
Communicate effectively with trainers, students, vendors, and internal teams.
Track attendance, feedback, and escalate issues to ensure timely resolution.
Ensure tech tools (Zoom, LMS, Google Workspace, Excel, etc.) are used efficiently for coordination and reporting.
Collaborate with academic and cross-functional teams to ensure programs run smoothly.
Be punctual and present on-site during working hours; support real-time program needs.

What You Bring

1 3 years of relevant experience in training coordination, project/program support, or EdTech operations.
Strong organizational and multitasking skills with a keen eye for detail.
Excellent verbal and written communication skills.
Familiarity with digital productivity tools and basic reporting.
A proactive, dependable, and team-focused attitude.
Willingness to adapt to changes in program structure, schedule, or format.

Bonus Points For

Experience in EdTech, higher education, or campus-based program delivery.
Prior exposure to learning platforms or tools like Moodle, Canvas, or similar LMS.

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Client Relationship Specialist - Edtech