Client Relationship Manager

As a Client Relationship Manager for Events, you will play a crucial role in our event management team by nurturing client relationships, ensuring seamless communication, understanding event requirements, and overseeing the successful execution of events to meet client expectations. Your responsibilities will involve serving as the primary point of contact between clients and internal teams, building and maintaining strong relationships with corporate and individual clients, and providing creative solutions tailored to their event goals. You will coordinate with various teams including production, design, logistics, and vendors to ensure the smooth execution of events, manage client expectations, timelines, and deliverables, and provide on-site support during client meetings, site visits, and events. Handling client feedback efficiently and professionally, preparing post-event reports, feedback summaries, and client satisfaction analysis, and identifying opportunities for repeat business and cross-selling services will also be part of your role. To excel in this position, you should hold a Bachelor's degree in Event Management, Marketing, Hospitality, or a related field, along with at least 3 years of experience in client servicing or relationship management, preferably within the event industry. Strong understanding of event planning, production, and execution, excellent communication, negotiation, and problem-solving skills, the ability to work under pressure and manage multiple projects simultaneously, and willingness to travel and work flexible hours, including weekends and evenings when required, are essential. Key Skills required for this role include Client Servicing & Communication, Event Planning & Coordination, Problem Resolution, Time & Project Management, Attention to Detail, and Team Collaboration. This full-time, permanent position also offers benefits such as cell phone reimbursement, food provision, work from home options, and performance bonuses. If you are passionate about client relationships, event management, and delivering exceptional experiences, we encourage you to apply for this role. Take the opportunity to stay updated with industry trends, apply innovative ideas to enhance client satisfaction, and contribute to the success of our events.,