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Client Partner

15 - 20 years

8 - 12 Lacs

Posted:9 hours ago| Platform: Naukri logo

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Full Time

Job Description


Description You will be responsible for leading engagements with existing customer with overall responsibility of customer relationship management, revenue growth and differentiating Virtusa from the competition. You will act as a client advocate and workwith internal departments to ensure that client needs are understood and satisfied.
  • Responsibilities
    Perform as the engagement architect, develop, and execute account’s strategy for long-termprofitable growth and position Virtusa as a thought partner and business leader within theclient.Idendify the key and large deal opportunities and involve the right teams to positionVirtusa’s credentials, assets and value to the client and qualify, prioritise, and assignopportunities to deliver the highest percentage of wins.Cultivate long-term client relationships and aim to broaden Virtusa’s relationship footprintwith key clients within the account to maximize growth; Invest time in creating clientadvocates for Virtusa by going above and beyond in relationship development.Stay updated with industry trends, market dynamics, and competitive landscape. Leveragethis knowledge to identify opportunities for business expansion and differentiatin.Provide leadership and coaching to account teams, fostering a collaborative and highperformance culture. Set clear goals, provide regular feedback, and mentor team membersto enhance their skills and capabilities.Accountable for idendifying and closing BAU deals within the account e.g. extensions, scopechanges, other change requests and so onDrive contract negotiations, ensuring favourable terms and conditions for Virtusa. Monitorcontract performance, manage scope changes, and resolve any conflicts or issues that arise.Efficiently managing operations, including accurate revenue forecasting, timely closure ofcontracts (including master services agreements, rate cards, statement of works, renewals,etc.), minimizing billing losses, and maximizing collections. Ensure compliance with relevantfinancial regulations and policies.Skills and QualificationsBachelor's degree required, Post Graduate Diploma in Management/MBA degree is preferredMinimum 15 years of experience in a client facing role in a consulting firm or anaccount/engagement management role in the IT professional services industry.
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    Virtusa
    Virtusa

    Information Technology and Services

    Southborough

    20,000+ Employees

    4329 Jobs

      Key People

    • Kris Canekeratne

      Chairman and CEO
    • Sanjay Singh

      President and COO

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