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2.0 - 6.0 years
6 - 10 Lacs
Noida
Work from Office
JOB TITLE Technical Business Analysis Engineer II RESPONSIBILITIES May perform one or more of the following: Requirement/Analysis Ability to comprehend Business Requirement Documents (BRD) Maintain and Update Data/Vendor Interfaces BRD Interprets requirements to create systems specifications documents to build and execute system. Perform Data Analysis, Audit, and associated research and provide subsequent resolutions. Understanding of database/SQL Query Writing Work alongside with Sr. members or individually (as required) to assist in smooth integration/transition of processes and create/maintain documentations for the same. Responsible for solving the data and Vendor files related issues and preparation of annual calendar, as applicable. Execute & Manage the assigned tasks {Data Analysis, Vendor files, Requirement Analysis} specific to your Tower HW Domain knowledge is good to have. Process Ability to think and conceptualize and/or implement ideas of process automation. Follow the standard practices and procedures specific to your Tower. Accountability/Communication Work independently on tasks assigned. Should be able to Coach & mentor team members. Demonstrate ownership on work assigned to self and immediate sub-ordinates. Manage Offshore/Onshore interaction and stakeholder communication as per the business needs. Update all documentation with task details and provide regular updates to team. All other tasks as assigned.
Posted 2 weeks ago
2.0 - 6.0 years
6 - 10 Lacs
Noida
Work from Office
Job Track Description Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. A college or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills while on the job. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve standard problems. Requires moderate guidance and direction from others. Functional Knowledge Requires expanded conceptual understanding of theories, practices, and procedures. Business Expertise Uses an understanding of key business drivers to accomplish work. Impact Impacts a team, by example, through the quality service and information provided. Follows standardized practices and procedures to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Provides guidance to new team members. Problem Solving Uses existing procedures and technical experience to solve problems. Interpersonal Skills Exchanges complex information and ideas effectively. Responsibility Statements Partners with 1 client depending on scale and scope. Serves as liaison between end-users and product development teams. Works closely with end-users to analyze, define, model, and document project requirements and communicates to development teams. Analyzes requirements and defines technology solutions. Leverages a blend of proven domain knowledge system understanding to define a go-to approach for system construction. Mentors a small team of business analysts for a client portfolio. Produces detailed component specifications and translates these into detailed designs for implementation. Partners with the development team to identify solutions. Ensures designs follow regulatory requirements. Works without supervision with extensive latitude for decision making. Performs other duties as assigned. Complies with all policies and standards.
Posted 2 weeks ago
2.0 - 6.0 years
6 - 10 Lacs
Noida
Work from Office
Job Track Description Requires relevant expertise through formal education in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Able to complete work self-guided. College or university degree required or equivalent work experience. General Profile Performs routine assignments. Exposure to fundamental theories and concepts. Develops skills by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance, and direction from others. Functional Knowledge Requires a conceptual understanding of theories, practices, and procedures. Business Expertise Applies general knowledge of business developed through education or experience. Impact Works self-guided with no supervisory responsibilities. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Responsible for developing technical contributions. Problem Solving Uses existing procedures to solve standard problems. Examines information and standard practices to make judgments. Interpersonal Skills Exchanges information and ideas effectively. Asks questions and checks for understanding. Responsibility Statements Serves as liaison between end-users and product development teams. Partners with senior BA's to examine, define, and document project requirements. Communicates project requirements to development teams. Supports analyzing requirements and defines tech solutions. Defines a go-to approach for system construction. Performs other duties as assigned. Complies with all policies and standards.
Posted 2 weeks ago
2.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Job Track Description Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. College or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve routine or standard problems. Receives moderate guidance and direction from others. Functional Knowledge Requires expanded conceptual understanding of theories, practices, and procedures. Business Expertise Uses an understanding of key business drivers to accomplish work. Impact Impacts own team through the quality of the services or information provided. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Provides informal guidance to new team members. Problem Solving Uses existing procedures and technical experience to solve problems. Interpersonal Skills Exchanges complex information and ideas effectively. Responsibility Statements Facilitates working sessions between customers and IT teams to define business requirements. Collects data from customers relating to systems and reports issues impacting service delivery. Writes detailed business functional requirements documents. Compiles cost assessment data for projects for supplier and vendor integration. Recommends requirement changes or improvements. Prepares business operations reports and develops recommendations. Develops well-rounded knowledge of operating processes, user-based systems, and governing regulations. Performs other duties as assigned. Complies with all policies and standards.
Posted 2 weeks ago
3.0 - 7.0 years
7 - 12 Lacs
Kochi
Work from Office
Job Track Description: Requires experience in a professional, sales, or technical area through formal education. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results with teams and can complete work self-guided. A college or university degree required. General Profile Requires in-depth knowledge and experience. Uses best practices and understanding of business issues to improve products and services. Solves complex problems. Takes a new perspective using existing solutions. Works unaided and receives minimal guidance. Acts as a resource for colleagues with less experience. Functional Knowledge Understands and applies concepts in the field of expertise. Basic knowledge of related disciplines. Business Expertise Has knowledge of best practices and team integration. Is aware of the competition and what makes them different in the market. Impact Impacts a range of customer, operational, project, or service activities in teams. Works within broad guidelines and policies. Leadership Acts as a resource for colleagues with less experience. May guide small projects with manageable risks and resource requirements. Problem Solving Solves complex problems. Takes a new perspective on existing solutions. Exercises judgment based on reviewing many sources of information. Interpersonal Skills Explains difficult or sensitive information. Works to build consensus within a team. Responsibility Statements Serves as liaison between end-users and product development teams. Manages and communicates deliverable status to development teams. Reviews, defines, and documents project requirements. Examines requirements and defines technology solutions. Defines a go-to approach for system construction. Produces component specifications and translates these into detailed designs for implementation. Directs a small project team of business analysts across client portfolio projects. Helps prepare technical plans to ensure resources are available. Provides advice on technical aspects of system development and integration. Applies relevant technical strategies, policies, standards, and practices. Performs other duties as assigned. Complies with all policies and standards.
Posted 2 weeks ago
6.0 - 9.0 years
6 - 9 Lacs
Chandigarh, India
On-site
6-7+ years of experience in P&C Insurance, Claims handling process. Determine operational objectives by understanding the business function, scope of the product or request. change required, deliverables and outcome expected by closely working with the business and operation stakeholders. Construct workflow charts and diagrams; studying system capabilities; writing specifications Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget Discover new opportunities to deliver deep and actionable business insights to key stakeholders Prepare technical reports by collecting, analyzing and summarizing information and trends Closely work with Business, Underwriter, Finance and Actuarial department to define data requirements, map data elements across systems and define output expected. Write clear and well-structured business requirements/documents Coordinate with different departmental teams to produce better business outcomes Support testing on system changes made to ensure its as per requirements provided. Convert roadmap features into smaller user stories Communicate to validate requirements and seek approval from relevant stakeholders
Posted 2 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Noida
Work from Office
Hiring for SME - Property & Casualty Insurance(Only Immediate Joiners) with a leading International Outsourcing Company in Noida Location. Share CV Mohini.sharma@adecco.com OR Call 9740521948 Job Location - Noida Sector-135 Position - SME Skill - P&C Insurance Domain Shifts - US Night Shifts Work Type - Work From Office Only CTC - Max Upto 6.5 LPA Exp: Graduate with minimum 3.5 to 5 years of work experience ESSENTIAL SKILLS: Graduate with minimum 3.5 years of overall BPO experience Flexible to work in night shift timings Good Domain Knowledge Property and Casualty Insurance, Specially in Small Commercials, Personal line, Property, Homes, Auto, valuables etc. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring for Record Retrieval Specialist(INTL Voice) Location: Ahmedabad US Shift Fluent English Communication Required Minimum 6 Month International Experience required Salary will be Depends Upon interview
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring for a Record Retrieval Specialist #Shift-Us Shift Timing #Location: Ahmedabad, Gujarat # Minimum 6 months of Experience Required in the International Voice process #Fluent English Required Meal Facility is also available
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring for a Record Retrieval Specialist #Shift-Us Shift Timing #Location: Ahmedabad, Gujarat # Minimum 6 months of Experience Required in the International Voice process #Fluent English Required Meal Facility is also available
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Urgent Opening for INTERNATIONAL VOICE PROCESS Min 6 Months to 3 Years of Experience in International Calling(HEALTHCARE) Location: Bellandur,Marathalli Bengaluru Job Type: Full-Time Mode: Work from Office Working days: 5 Working Days Mode of Interview: Virtual Notice period: Immediate Joiner to 20 Days Rounds of Interview: 1. HR Screening 2. Versant Round 3. Operations Manager round Job Summary: We are seeking a Patient support service - Voice to handle customer queries and Provide Assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. Key Responsibilities: Handle inbound and outbound calls related to healthcare services. Service customers seeking support with their monthly healthy benefit package. This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements. Customers will seek help with replacement cards, balance checks, and contact information updates. Successful associates can distinguish varying levels of customer complexity & communicate effectively. Ensure compliance with HIPAA and other healthcare regulations. Resolve customer queries efficiently while maintaining professionalism. Maintain records of patient interactions and escalate complex cases when needed. Qualifications: Bachelor's degree in any field. Willing to work in night shifts & possible rotational shifts and 24/7 work schedule. A2/B1 English proficiency and typing speed of 25 WPM with 95% accuracy. Other Benefits: 2 Way Transport ****References are Highly Appreciated**** For More Details : attach Your Cv to internalops@sahasyaglobal.com
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Gandhinagar, Ahmedabad
Work from Office
Hiring for Record Retrieval Specialist(INTL Voice) Location: Ahmedabad US Shift Fluent English Communication Required Minimum 6 Month International Experience required Salary will be Depends Upon interview
Posted 2 weeks ago
10.0 - 15.0 years
15 - 18 Lacs
Gurugram
Work from Office
He/She will be responsible for managing claims for all non-EB insurance products primarily. EB Claims knowledge is a plus.Need to be consistent and well versed with insurance claims. Mail cv- jagjeet@blissladder.com Call-9967529204
Posted 2 weeks ago
2.0 - 5.0 years
3 - 7 Lacs
Noida
Work from Office
Experience of 2+ Year in healthcare accounts receivable, medical billing. Strong knowledge of healthcare billing processes, insurance protocols, (e.g., HIPAA). Understanding of US insurance types (PPO, HMO, Medicaid, Medicare), payer policies, Required Candidate profile Undergraduate/Graduate can apply. Should have proficiency in Typing (25 WPM with 95% of accuracy) Should be flexible with 24*7 shift. EV Callers - (3.5 – 6.5 LPA) AR Caller - (4 - 7 LPA )
Posted 2 weeks ago
3.0 - 7.0 years
2 - 3 Lacs
Chennai
Work from Office
Greetings from ACP Billing Services! We are hiring for the following roles - Work from Office Charge Posting - Near Madhavaram Location Experience & Requirements: Minimum 3+ years of experience in US Medical Billing. Strong verbal and written communication skills. Charge Posting candidates with good typing skills will have an added advantage. Competitive remuneration as per industry standards. Spot offers for selected candidates. Immediate joiners are preferred. Responsibilities: Process medical billing transactions with a 99% or higher accuracy rate. Understand and apply customer-provided business rules while ensuring compliance with turnaround time requirements. Work collaboratively in teams to achieve set targets. Utilize medical billing expertise to monitor and report customer KPIs. Actively participate in learning programs and compliance initiatives. Competencies & Skills: Strong interpersonal and analytical skills. Proficiency in MS Office (Word, Excel, PowerPoint). Adaptability, flexibility, and a proactive approach to tasks. Commitment to meeting productivity, quality, and attendance SLAs. Team-oriented mindset with a willingness to take initiative. Work Location : ACP Billing Services Pvt Ltd - NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051. Land Mark : Next to ICICI Bank Madhavaram Branch. Share your CV to hr@acpbillingservices.com / WhatsApp 9841820311
Posted 2 weeks ago
1.0 - 4.0 years
3 - 3 Lacs
Noida
Work from Office
Job Role : Accurate posting of Patient demographic detail Charge Entry or Payment Posting transactions in the revenue cycle software provided by the customer Strive to achieve the productivity standards Adhere to customer provided turnaround time requirements Actively Participate in all training activities from Induction training, Client specific training and refresher training on billing and compliance Possess strong ability to understand impact of the process on customer KPIs Adhere to the company's information security guidelines Demonstrate ethical behavior at all times Job REQUIREMENTS To be considered for this position, applicants need to meet the following qualification criteria: 1-4 years of experience in Patient Demographics Entry, Payment posting or Charge Entry Strong knowledge of medical billing concepts Good communication and analytical skills Must be flexible to work in shifts This process does not require any call center skills (non-voice) Interested candidates can call/ WhatsApp HR Manish Singh - 9311316017
Posted 2 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
Jaipur
Work from Office
Crucial role in managing the entire claims process — right from documentation and coordination to ensuring smooth and timely settlements.
Posted 2 weeks ago
5.0 - 10.0 years
3 - 6 Lacs
Chennai
Work from Office
Req ID: 323726 We are currently seeking a HC & Insurance Operations Senior Assoc. to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Positions General Duties and Tasks: "¢ Process Insurance Claims timely and qualitatively "¢ Meet & Exceed Production, Productivity and Quality goals "¢ Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities "¢ Analyze customer queries to provide timely response that are detailed and ordered in logical sequencing "¢ Cognitive Skills include language, basic math skills, reasoning ability with excellent written and verbal communication skills "¢ Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing "¢ Continuous learning to ramp up on the knowledge curve to be the SME and to be compliant with any certification as required to perform the job "¢ Be a team player and work seamlessly with other team members on meeting customer goals "¢ Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by Claims function "¢ Handle reporting duties as identified by the team manager "¢ Handle claims processing across multiple products/accounts as per the needs of the business for this role include: "¢ Both Under Graduates and Post Graduates can apply. "¢ Excellent communication (verbal and written) and customer service skills. "¢ Able to work independently; strong analytic skills. "¢ Detail-oriented; ability to organize and multi-task. "¢ Ability to make decisions. "¢ Required computer skillsmust have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications. "¢ Demonstrate strong reading comprehension and writing skills. Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills. "¢ Ability to work in a team environment. "¢ Handling different Reports - IGO/NIGO and Production/Quality. "¢ To be in a position to handle training for new hires "¢ Work together with the team to come up with process improvements "¢ Strictly monitor the performance of all team members and ensure to report in case of any defaulters. "¢ Encourage the team to exceed their assigned targets. "¢ Candidate should be flexible & support team during crisis period "¢ Should be confident, highly committed and result oriented "¢ Experience on working in an office environment set up utilizing Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools "¢ Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers "¢ Experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work product "¢ Candidate should be flexible to work from home and office environment. Broadband connection is must while working from home. Preferences for this role include: "¢ 5+ years of experience processing insurance claims in the health, life, or disability disciplines that required knowledge of CPT, HCPCS, ICD9/10, CDT. "¢ 2+ year(s) of experience in role that required understanding and interpreting complex documents such as medical records and legal contracts. ***Required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend"™s basis business requirement.
Posted 2 weeks ago
3.0 - 8.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Req ID: 324311 We are currently seeking a Digital Solution Architect Sr. Advisor to join our team in Bengaluru, India, Karntaka (IN-KA), India (IN). We are seeking an experienced solution architect specializing in technology based business process solutions to join our dynamic Digital BPS team at NTT DATA. As an SME (subject matter expert), you will closely work with NTT DATA"™s customers to understand their business problems and engage with them to provide consulting and solutioning for solving their business problems using AI and Automation related technologies. Design and implement effective AI technologies and methods to address clients' business problems and needs, while complying with company's strategies, business goals, and key ethical considerations. Your engagement with the customer should give the customer confidence that NTT DATA is the right business and technology partner for their operation. Experience Requirement 10+Experience in solution architecture with an emphasis on business process services 7+ Experience in north America healthcare insurance and provider industry. 3+ years of experience with automation and machine learning solutions. 5+ Years in financial cost modelling. Experience with creating and communicating business value prop to executive in both oral and written format. Responsibilities Be a solution architecture/designer for business process service. Independently able to solution and respond to RFP"™s. Provide solution and technology consulting and drive opportunities for leveraging GenAI, AI based solutions on various platforms Drive close discussions with client and draw technical and functional requirements through workshops with stakeholders Develop Point of Views that provide details of scope, due-diligence, approach and business/cost benefit. Collaborate with NTT DATA Global business and stakeholders Qualifications Bachelors / Masters / PhD degree in Computer Science or related field Certification or Degree with AI and machine learning. Skills Excellent communication and articulation in English language Strong excel and math acumen. Excellent problem-solving and analytical skills. Enthusiasm for AI/ML technologies and a proactive attitude towards learning and staying updated.
Posted 2 weeks ago
1.0 - 5.0 years
1 - 4 Lacs
Chennai
Work from Office
Position Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "HC & Insurance Operations Senior Rep" to join our team in "Chennai". GRADE 03 Position's General Duties and Tasks In this Role you will be Responsible For The candidate is responsible to read and understand the process documents provided by the customer. Analyse the insurance request received from the customer and process as per standard operating procedures. Familiarize, navigate multiple client applications and capture the necessary information to process customer request. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. for this role include Fresher from any graduation with excellent analytical skills. Basic insurance knowledge Should have typing speed with minimum 21 WPM Ready to work in complete Night Shift. Excellent verbal/oral communication skill Candidate should be flexible & support team during crisis period Ready to relocate as per the business requirement. Able to adapt quickly in a rapidly changing environment Should be confident, aggressive and result oriented Preferences: - Ability to communicate (oral/written) effectively to exchange information with our client. Any Graduate with English as a compulsory subject Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend"™s basis business requirement.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 4 Lacs
Chennai
Work from Office
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a BPO HC & Insurance Operations Senior Representative to join our team in "Chennai or Coimbatore " Position's General Duties and Tasks Required. In this Role you will be Responsible For - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims for this role include- 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.In this Role you will be Responsible For - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims for this role include- 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Coimbatore
Work from Office
Position's General Duties and Tasks In this Role you will be Responsible For Read and understand the process documents provided by the customer. Analyse the insurance request received from the customer and process as per standard operating procedures. Familiarize, navigate multiple client applications and capture the necessary information to process customer request. Clearing the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time. for this role include Candidate should be 6 months "“ 1 year experience with excellent analytical skills. Candidate with basic insurance knowledge Should have typing knowledge. Type speed should be minimum 21 WPM Ready to work in complete Night Shift. Candidate should be flexible & support team during crisis period Ready to relocate as per the business requirement. Preferences: - Ability to communicate (oral/written) effectively to exchange information with our client. Any Graduate with English as a compulsory subject Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend"™s basis business requirement.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
Chennai
Work from Office
Positions General Duties and Tasks Process Insurance Claims timely and qualitatively Meet & Exceed Production, Productivity and Quality goals Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing Be a team player and work seamlessly with other team members on meeting customer goals for this role include Both Under Graduates and Post Graduates can apply. Excellent communication (verbal and written) and customer service skills. Able to work independently; strong analytic skills. Detail-oriented; ability to organize and multi-task. Ability to make decisions. Required computer skillsmust have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications. Demonstrate strong reading comprehension and writing skills. Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills. Ability to work in a team environment. Handling different Reports - IGO/NIGO and Production/Quality. To be in a position to handle training for new hires Work together with the team to come up with process improvements Strictly monitor the performance of all team members and ensure to report in case of any defaulters. Encourage the team to exceed their assigned targets. **Required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend"™s basis business requirement. for this role include "¢ Candidate should be flexible & support team during crisis period "¢ Should be confident, highly committed and result oriented Experience on working in an office environment set up utilizing Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers
Posted 2 weeks ago
0.0 - 1.0 years
1 - 4 Lacs
Coimbatore
Work from Office
In this Role you will be Responsible For - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims. for this role include- 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Noida
Work from Office
Urgent Hiring for SME - Property & Casualty Insurance(Only Immediate Joiners) with a leading International Outsourcing Company @ Noida Location. Job Location - Noida Sector-135 Position - SME Skill - P&C Insurance Domain Shifts - US Night Shifts Work Type - Work From Office Only CTC - Max Upto 6.5 LPA Exp: Graduate with minimum 3.5 to 5 years of work experience ESSENTIAL SKILLS: Graduate with minimum 3.5 years of overall BPO experience Flexible to work in night shift timings Good Domain Knowledge Property and Casualty Insurance, Specially in Small Commercials, Personal line, Property, Homes, Auto, valuables etc. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams If Interested , Apply at neeta.yadav@adecco.com or can reach out to 6364920546 .
Posted 2 weeks ago
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