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0.0 - 5.0 years
3 - 3 Lacs
Lucknow
Work from Office
Greetings from KVC CONSULTANTS LTD. We are hiring for International Voice/Chat Process in International MNC's in Lucknow Eligibility : - UG/Graduates both can apply. Freshers/ Experienced both can apply SALARY:- Freshers upto 26K CTC Exp upto 30K CTC 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Immediate Joiners To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR' Devika 9821182651 Riya: 9628373761 Simran 9821182647 Mehvish : 9628373766 **NO PLACEMENT CHARGES** HR TEAM KVC CONSULTANTS LTD. NO PLACEMENT CHARGES
Posted 1 week ago
0.0 - 4.0 years
0 - 0 Lacs
mumbai city
On-site
NOW HIRING Chat Technical Process Location: Thane, Mumbai Work from Office Only Eligibility:HSC / Graduate freshers can apply Day Shift 6 Days Working | 1 Rotational Off Salary: 16k-23k (Inhand) Immediate Joining Required FOR MORE DETAILS: Contact: Melissa: 8433524551 vibrantzz.melissa@gmail.com
Posted 1 week ago
0.0 - 1.0 years
0 - 0 Lacs
thane
On-site
Position: Technical Support Backend Process (Chat) Work Location: Thane (Work From Office Personal System) Joining: Immediate Job Details: Nature of Job: Troubleshooting via chat Rounds: HR Interview AMCAT Test Operations Interview Quality: C3 / B2 Voice Shifts: 24x7 rotational shifts (Strictly following IBU boundaries of Thane) Week Off: 6 working days with 1 rotational weekly off Requirements: Experience: HSC/Graduate with 6 months experience in chat process or any other relevant experience (Salary up to 25,000 in-hand) Graduate freshers (Salary 21,000 in-hand) Immediate joining available. Interested candidates can contact now.
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
Noida
Work from Office
Hi Jobseekers, Greetings from ShiningStarsITPL We are hiring for Non voice process for Noida location for one of the multinational BPO. Please go through the job description - Job Title: Non-Voice Process Executive Location: Noida, Uttar Pradesh Job Type: Full-Time Experience Required: At least 1 year experience on paper Salary Details: 25,000 CTC per month (based on experience and performance in interview) Roles and Responsibilities: Process and respond to customer queries through email or chat support. Perform accurate data entry and documentation tasks. Maintain confidentiality and integrity of customer data. Follow standard operating procedures and quality guidelines. Work collaboratively with team members and management to meet daily productivity goals. Required Skills: Good written English communication skills. Basic computer knowledge (MS Office, typing skills). Ability to multitask and manage time effectively. Minimum qualification: Any graduate. Willingness to work in rotational shifts. How to Apply: For any further queries or to get your interview aligned please give a call on - 9580746603 (Pooja Mishra), if incase it misses you drop your resume over the same number.
Posted 1 week ago
0.0 - 4.0 years
0 - 3 Lacs
Mohali, Chandigarh
Work from Office
Chat Support Executive Job Location: Mohali/Chandigarh Salary: 22000-23000 Qualification: Graduation & Above 5 Days working with night Shift Cab facility Available Required Candidate profile Can Share your resume@7696111291
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Noida, Gurugram
Work from Office
Profile: Customer sales executive Salary: 18,000 – 20,000 per month Location: [NOIDA] Job Type: Full-Time YOUR REGARDS MUSKAN RAWAT [HR] 7302081359[Whatsapp/call] Email: hr.muskanrawat.miplservices@gmail.com
Posted 1 week ago
2.0 - 4.0 years
0 - 3 Lacs
Gurugram
Work from Office
Role Purpose Responsible for handling of social media requests from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability 1. Liaise with Sales, marketing, Risk, Product, pricing, and collection for the deviations, Service Nos and change/improvement in process to drive Customer Centricity 2. Work proactively on probable escalation/Early Warning Signal triggers as per defined process 3. Ensure Real Time Response on social media platform basis customer sentiments and ensure business reputation is maintained 4. Own & track mapping and allocation pending volume 5. Ensure process documentation and compliance adherence Measures of Success 1. FRT(First Response Time) Rate 2. Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation 3. Customer Satisfaction 4. Process Adherence as per MOU Technical Skills / Experience / Certifications Experience in ORM/ Social Media Response / content management Competencies critical to the role 1. Stakeholder Management 2. Problem-solving ability 3. Analytical Ablility
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Chennai
Work from Office
Alldigi tech is hiring for International Non voice - US Banking process (Freshers also applicable) Kindly, Walk-In directly to below address Candidates Should have excellent English Communication. Mode of Work - Work from office Shift timings : Nightshift No of Openings : 100 Interview timings: 12:00 PM to 04:30 PM (Monday - Friday) (Only face to face interview - No telephonic) Address: 46C, Velachery Main Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Salary: INR 2.2LPA - INR 3 LPA To Meet : Litto HR Eligibility Criteria Should have excellent English Communication. Should have excellent written communication and should be able to comprehend properly. Should be good at typing. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Graduate can apply Benefits Performance Incentives will be given apart from salary. Both the way transport at free of cost.(within 17 Kms) Food will be provided once based on the shifts. Rotational 2 days week offs will be given. Roles and Responsibilities: Handling customers query and request for the services Understand customer requirement and provide the best customer service experience Corporate Address: Alldigi Tech ,46B, Velachery Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Landmark: Next to EB office & Opposite to Prasanth hospital Near bus terminal: Velachery - Vijayanagar stop. To Meet : Litto HR(9629739021)
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
Gurugram, Delhi / NCR
Work from Office
Min 1 years international telecom/web/live chat experience required Salary upto 5 to 6 Lpa 5 Days working || 2 off Rotational shift Both side cabs For more details Call HR sanjana @9999129207 Need immediate joiner Required Candidate profile NOTE :- Candidates Must be from international sales chat background
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, Pune, Vadodara
Work from Office
Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Job Title: Account Specialist Department: EPayment Gateway/Operations #BeMore Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What's your mission? As an Account Specialist, you will work with our e-Payment Account to provide a #happier customer experience through a variety of channels, including phone, chat, and email. This is a great opportunity to join a dynamic and collaborative team that will provide quality support to address customer enquiries relating to their e-Payment account. To be successful in the role, you should have a keen interest in the e-Payment/Finance related field, love working in a customer-focused environment and enjoy investigative and problem resolution duties. Youll help us deliver excellent service to our partner brands by performing these tasks: Provide exceptional service to E-payment users via phone, chat, and email. Build strong relationships with team members and e-Payment users. Investigate user issues, discover bugs, and resolve them as soon as feasible. Advocate for users and share best practices with the team to continuously enhance our processes. Update the internal knowledge base when you learn something new. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO 18295-1 Quality Management System of TDCX. Who are we looking for? Candidates must have a high level of English proficiency, corresponding to the minimum CEFR C1 level. At least 2 years of experience in the BPO or contact center environment. Preferably with experience in the Financial, Banking, or Fintech industry. Bachelors degree in any field. Prior experience in customer-facing roles (e.g., B2B, B2C, or contact centers) and handling multi-channel support (email, phone, chat). Strong problem-solving abilities with the capacity to handle complex and demanding cases. Willingness to transition between teams to support business needs effectively. Must be open to working rotational shifts, including weekends Contact for more details: 73861 78022 (Only whatsapp) shaik.shahanaaz@tdcx.com
Posted 1 week ago
2.0 - 6.0 years
0 - 2 Lacs
Ahmedabad
Work from Office
Skills: Communication, Chat support, Email, Mail, Web call, Analytical Skills, Experience required: 2 to 6 Years Location: Ahmedabad Work From Office Only Job Description To solve the queries of the customer via Mail, Chat & Web Call. No Sales process is required To provide the best resolution to the customers. To work with the software technical team(if required) to resolve the customer probl em Proficient in English both verbal & written - Communication with Foreign clients is part of the job Maintain a better relationship with the cust is a big value add for the candidate. You might have to work afternoon shifts., Strong Analytical Skills Knowledge of Accounting
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Lucknow
Work from Office
Hello Job Seeker, Greeting From Shining Stars ITPL Job Title: Customer Care Executive Location: Lucknow Responsibilities : Provide resolution to the customers. Manage chat ensuring seamless connections and minimal disruptions Resolve queries and escalate when necessary Maintain confidentiality and adhere to company policies Requirements: Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong problem-solving skills Undergraduate/ Graduate both can apply Fresher and Experienced (minimum 6 months experience on papers) can apply. Ready to work in the rotational shifts ( Night shifts) 5 day working and 2 day rotational off what we offer: Opportunities for career growth and advancement Paid training Permanent Job Salary : 17kctc + 3000 Quaterly bonus Preferred Candidates; Should have excellent English communication, spoken, reading and writing without MTI (mother tongue influence) Should be tech savvy and smart Should be able to convince and retain customers, and ability to handle customers. Interested candidates can contact and share their CV in whatsapp at 9450957497,9580746603(HR Pooja) With Regards, HR Shrasti 9450957497
Posted 1 week ago
2.0 - 3.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Responsibilities: * Lead customer support team * Manage client relationships * Ensure timely resolutions * Meet service level agreements * Collaborate with cross-functional teams Provident fund
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Work on the various front office client tool as required for the specific queues and provide customer service through chat or mail. Understand customer queries received through chats and act accordingly.Non voice and email process.Good typing skills Required Candidate profile Experience - 0-3 Years Qualification - Graduation Shift - Rotational Cab - One way Communication - Excellent Notice period - Immediate Joiners
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Gurugram
Work from Office
Profile: Chat process Work Mode: Work From Office Salary: 31K CTC Both Side Cab available Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: Minimum 6 months of international process experience Interview Rounds: 1. HR Round 2. Ops Round 3. Versant Interested Candidates can WhatsApp their resume 9988265439 TO APPLY : KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY
Posted 1 week ago
0.0 - 3.0 years
3 - 3 Lacs
Gurugram
Work from Office
COMPANY - IGT/TP PROCESS- INTERNATIONAL GOOD COMMUNICATION SKILLS 5 DAYS WORKING BOTH SIDE CABS INCENTIVES SALARY UPTO - 26K INHAND FRESHER / EXPERIENCED IN CHAT IMMIDIATE JOINERS 8448375030 / 9958901368 / 7827099237
Posted 1 week ago
2.0 - 6.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
Skills : Chat, Web Chat, Web call, Analytical Skills, accounting knowledge, Mail, Only Ahmedabad based candidates may Apply. Job Description To solve the queries of the customer via Mail, Chat & Web Call. No Sales process is required To provide the best resolution to the customers. To work with the software technical team(if required) to resolve the customer problem Proficient in English both verbal & written - Communication with Foreign clients is part of the job Maintain a better relationship with the customers. Strong Analytical Skills Knowledge of Accounting is a big value add for the candidate. You might have to work afternoon shifts.
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 20K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 8168053671 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher For Chandigarh English Must Rotational Shift 24*7 WhatsApp 8168053671 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
The Customer Support Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, offering online support, and delivering technical support to clients on the digital platform.
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
The Customer Support Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, offering online support, and delivering technical support to clients on the digital platform.hindi speaking perferrable.
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
The Customer Support Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, offering online support, and delivering technical support to clients on the digital platform. hindi speaking perferrable.
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Vadodara
Work from Office
Handle customer interactions via calls, emails, or chat (as per business requirement) Resolve queries efficiently and professionally Ensure customer satisfaction and maintain service quality Required Candidate profile Good Communication required . Freshers / Experienced both can apply. Graduates/12th pass both can apply. Comfortable with "Work Form Office". Hindi, English language required
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Vadodara
Work from Office
Handle inbound and outbound customer calls in a professional manner Resolve queries, provide accurate information, and ensure customer satisfaction Maintain proper documentation of interactions Required Candidate profile Fixed salary with performance-based incentives Paid training and growth opportunities Friendly work culture and job stability Day shifts available
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Job description Roles and responsibilities- Resolve International customer queries Over Chat. Minimum 12 months of International dual chat exp Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Requirements and skills Proven customer support experience or experience as a Client Service Representative. 35+ WPM Typing speed with 90+ Accuracy. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Salary Up to 3.85 to 4.33 LPA ( Salary is totally depend over Experience ) Both side cab Plus LOYALTY BONUS 20k Loyalty Bonus Incentives For Any Further Query & for Active Response call me or share me your updated CV over WhatsApp :- 8383846755/ 8076638362 EMAIL : Anuradha.Gupta@Techmahindra.com
Posted 1 week ago
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